Sarah Raven Reviews

: 29
62% Would buy here again

Most relevant positive review

  2024-06-06
Healthy plants, timely deliver
The plants I ordered came quickly and were packaged securely in fully recyclable materials, which...Read on
Kirsten Marshall

Most relevant negative review

  2024-04-30
Rose plants
I was really impressed by the range of rose plants at this store when I first saw them. However, ...Read on
A. Saunders

Review with most votes

  2021-09-13
Dahlias raspberry canes and fr
Long delivery time, but this is not uncommon at the moment. Main gripes are that only 5 out of 5...Read on
Ms Deborah THOMAS

Reviews (29)

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    Plants

    I received an email with some fantastic offers and placed my order really easily as a guest. Now I just have to wait for my plants to arrive in a couple of days. They are keeping me updated with emails about the delivery - really good service, mate.


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    The Ultimate Pelargonium Collection

    Ordered using gift voucher. Very quick to take money, slow to deliver. Plants were poor unnamed plugs, really disappointing. Several bad experiences now. Look at the competition and buck up your ideas. Will not use again.


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    Two packs of lily bulbs

    The bulbs arrived in good time-but i waited to pant them until now(March)-they are all rotting and stinking-so a waste of money-not the first poor experience I have had


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    Lillium regale x 6

    I got these on sale so I expect them to sometimes be less then perfect but they came out the bag soggy and weird smelling - not what you expect with a bulb. I've planted them anyway but i would be really surprised if they come up successfully...

    They were also crazy slow to arrive, on of the first things I ordered and last to arrive, and now I can't figure out how to review the item on their website which is frustrating.


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    Bulbs & Clematis

    Quick to take payment slow to deliver. Be cautious about using this company, advertised delivery dates cannot be trusted.


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    Dahlias raspberry canes and freesias

    Long delivery time, but this is not uncommon at the moment.
    Main gripes are that only 5 out of 50 freesias germinated; only half of the very expensive dahlias have appeared above the soil and the summer raspberries have shown no growth at all.
    The dahlias that have made flowers are gorgeous though.
    I will buy through the RHS next time.


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    Bulbs

    As a regular purchaser I received a catalogue with a 10% discount offer before August 22 2021 .
    After receiving a £100 in gift vouchers from my granddaughter I ordered bulbs amounting to a higher amount of money only to be told
    The discount does not apply if you use gift vouchers.
    This is just a get out to deny anyone the the discount, my granddaughters £100 purchased a few days before should have been honoured .
    It’s a disgrace.


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    1 pulmonaria @£7.90, 10 cosmos @£11.90 £6 postage

    Pulmonaria: small, poor condition with 1 flower stem only, which was broken--worth perhaps £2.90
    Cosmos: 10 plugs arrived, good condition but 1 plug had no plant attached.
    I tried ringing but no answer after 10 minutes.
    I emailed my complaint as directed but have had no response.


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    Plants and gardening supplies

    I've bought from sarah for the past 3 years not had any problems till this year, and I'm very dissatisfied I've spent over £150 on various plants most of which did not yeald any flowers at all the others were poor and only gave me small amounts of blooms, I had other plants from other companies which performed very well. Also having ordered bulb compost. grit and other items back in sept I have to press only received 1 item, disappointed that I'm not getting replies to emails , I'm aware this has been a difficult year but I feel sarah raven has not given good service this season. Wont be ordering again as I feel I've spent a lot of money for very little or in the case of my compost order NOTHING. sad you cant reply to my query emails.

    I will not be buying any more from this firm


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    Always admired Sara and the website for so great stuff

    I was quite admirer and follower of Sarah Raven, I have seen her show and read about her, saw her work and contibution. The website was really great, must say.
    I myself love gardening, has been doing for a long while.
    I got some stuff from Sarah Raven website, it was perfect. just as expected.


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