Tough Mudder26 reviews
This score is based on 26 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Felt a bit downhill, then it clicked
a shared bit of stupid fun. It tipped scepticism into proper satisfaction.
Muddy admin, not muddy boots
I was half making a cup of tea and half dreaming about laps when I tried to book a pit crew pitch. Simple idea, right? Click the yellow square, get a spot, job done. Nope. The yellow kept teasing me. Kept. Teasing. I tried for days, on trains, on lunch breaks, late at night — same result. The site looked like it was saying “go ahead” but the checkout button never appeared. Felt a bit like trying to grab a bar of soap in the shower; slippery and annoying.
I emailed the race director, sent screenshots, explained I’m paying good money and need to park a tent where my mates can hand me a warm drink. Reply came back basically saying “if you can’t check out it’s taken,” and “it’s a Ticketsocket error.” Erm, thanks, but you just told me what I was telling you. Made me worry I might end up with nothing on race day, tents scattered, crew faffing about. Not what you want before a 24-hour slog.
I’m genuinely excited to be racing. I love the mud, the lantern-lit laps, the quiet hours when you keep moving just to stay sane. But sort your site and help people when the thing you sell is the thing that doesn’t work. We’re all paying a lot, and a bit of human help would go a long way.Sunburnt, stuck and still not impressed
00 and didn’t cross the line until about 16:00 because of the queues at each obstacle — mainly the repeat wall sections that just slowed everyone down. Bigger obstacles to spread people out or much smaller start groups would’ve made a huge difference. I’m glad I went and there were moments I enjoyed, but overall not what I imagined for the money. At least I got a tan from all the waiting.
completed tough muddy course with work friends
Myself and my eight workmates completed a super fun and challenging obstacle course last weekend! It was absolutely fantastic! The course was really cool and the staff were also great. Thanks to Adam, we got the best package which included sorting out parking, bag drop, and even some delicious treats for us. I enjoyed every single moment and would definitely recommend it to everyone. Huge shoutout to Adam and the crew for making it such an awesome day!
Refund Denied
It's just ridiculous that I can't even get a refund, even though they said in their Covid update that they would honour refunds with a delay. The automated responses turning down refund requests without even reading them are so frustrating.
Group booking for Tough Mudder
Ed Thompson was really quick and made booking for my group really easy. I'm already looking forward to the next event!
Tough Mudder event
I will never support this company again. I've been a loyal fan for years, always taking part in their events. So, you can imagine my surprise when I asked to defer my entry due to an injury and was met with such poor customer service. Not only did they say I needed to pay an admin fee, but I was also asked to cover the price difference for the next event, which was double, as I had purchased my friend's entry too. This meant I ended up forking out almost another £100 just to defer. It's really disheartening to see a company treat their loyal customers like this. On top of that, the last event I went to had huge queues for the obstacles, leaving us waiting in the freezing cold for ages. It definitely put a dampener on what should have been a fun day out.
Tough Mudder experience
So, I headed down to this obstacle course event and it was actually quite cool. Some obstacles were enjoyable and made me think, but there were definitely some downsides too. Let me tell you about the Arctic challenge, oh my days, it stank horrendously! I swear, there might have been genuine poo in there and it was revolting. On top of that, it was freezing cold and they barely had any water stations. Also, there wasn't a way to freshen up afterwards. To add to it all, it was pretty pricey.
Tough challenge with colleagues
Wow, Tough Mudder was absolutely amazing! It was such a great day out with my mates and workmates. The challenge was really tough but totally worth it. Everyone was so supportive and cheered each other on. It really motivated me to give it my best and push myself to the max. Can't wait to do it all over again next year!
10k Tough Mudder event
Hey, just wanted to share that my team and I smashed the 10k Tough Mudder event in South London. It was intense but so much fun getting through those obstacles together. Massive thanks to Ed Thompson for setting us up with the corporate event package. Legend!
Tough Mudder ticket
This company is absolutely dreadful. They changed the venue and date of the race twice, and now they're changing it again due to Covid-19, without offering refunds. It's ridiculous, they never give money back, it's a complete scam.
Event entry
I had a really frustrating experience with this event I bought tickets for. They sold tickets for me and my partner, but then changed the dates to ones that don't suit us. At first, they said we could get a refund, but later on they said we couldn't because we paid early. I felt tricked and ripped off by their sneaky business tactics. Because of this, I won't be attending any more events by this company or their parent company. I'll also be telling others to stay away to avoid the same problems.
Ticket purchase
I tried to get my ticket back after I accidentally deleted it, but couldn't reach anyone for days. It was really frustrating to miss out on the event and my £100 ticket. But then I finally got my ticket back just in time. The event itself was amazing, and I'm already excited for the next one!
Tough Mudder Tickets
It was absolutely amazing! We managed to get our tickets really quickly and easily. The obstacles were incredibly challenging and we had such a great time! The mud mile was awesome, and we even braved the electrocutions. The staff were so friendly and helped us with whatever we needed. The food and beer after the race were fantastic. I'm already looking forward to next year!
Manchester 2021 event
So, we signed up for this event, yeah? But then it got cancelled because of this virus thing (ugh). They didn't even bother telling us, we had to find out the hard way. When I asked for a refund, their customer service team was really rude and said no refunds allowed. And then they signed us up for another event that we can't even go to. What a joke, seriously!
Corporate team booking
This was our second time booking a corporate team event at Tough Mudder, and the sales team were really helpful once again. We had to make a few changes to our booking, like swapping our team leader, start time, number of participants, and race distance. Every time we asked for a change, they sorted it out quickly and with a smile, no problems at all. Thanks to them, everything went smoothly. We're looking forward to our upcoming event and can't wait for a great Sunday morning!
Tough Mudder ticket
Despite a few bad reviews, my experience with buying the Tough Mudder ticket was actually really good. I did come across some negative comments online, but it seems like those folks were just upset about losing money because of Covid. It's a shame, but that's the situation we're all dealing with now. Rather than trying to criticise the company, maybe we should try to stay positive and help each other out during these challenging times.
Mega awesome obstacle course
Wow, that obstacle course was absolutely brilliant! It was my third go at it and it was such a laugh. They mixed things up with the obstacles and route, so it was a fresh challenge each time. The showers were way better this time around, plus they had separate changing rooms for lads and lasses. Big shoutout to my mate Ed for sorting it all out - he was a star. I'd definitely suggest giving it a go to anyone!
Mud race event participation
Tough Mudder was so much fun! The staff really went the extra mile to make sure our team had a great time. Ed and David did a brilliant job of keeping everything running smoothly and making sure everyone was enjoying themselves. Joyce was a lifesaver when it came to sorting out all the admin stuff. The whole experience was really exhilarating and tough, but definitely worth it for all the mud and obstacles!
Mud run experience
I took part in a mud run recently and I have to say, I have mixed feelings about it. I've been doing mud runs for about 8 years now, and I was pretty disappointed with this one. The event seemed well-organised at the start, but the actual course was a bit of a let-down. They promised a tough 15km run, but it mostly just involved running up and down a hill over and over, with not many other obstacles to make it challenging. The few cool obstacles they did have often had long queues because some of them were broken and just blocked off instead of being fixed quickly. One highlight was the Block Ness Monster, though - that one was a lot of fun. But the free photos they gave us were pretty disappointing - there weren't many good shots taken during the race. Compared to other mud runs where you have to pay for photos but there are loads to choose from, this was a real let-down.
About Tough Mudder
Tough Mudder is an international company that specialises in hosting endurance events and obstacle races. Founded in 2010 by Will Dean and Guy Livingstone, the company is known for its challenging courses designed to test participants' physical strength, mental grit, and teamwork abilities. The events typically feature a variety of obstacles, including mud pits, ice baths, and electrically charged obstacles. Tough Mudder has gained a reputation for its community-focused approach, encouraging camaraderie and support amongst participants. Their events are held in multiple locations worldwide and cater to a wide range of fitness levels.
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Last update: October 2025
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Review with most votes
Awesome weekend I volunteer &a
I started doing Tough Mudder back in 2016 was only going to do one for charity. I volunteered to save money and had so much fun both volunteering and making new friends (my mudd... Read onBy: Emma Tysoe