Treedom - Overall Rating based on 20 reviews

85% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-24
Tree purchase mistake

I messed up when I ordered some trees for my forest, but the customer service team were amazing and sorted out my mistake without charging me any extra. Read onBy: A. Lewis

Most relevant negative review

  2024-02-20
Trees planted by my family

My family planted some trees a few years back, hoping to get updates and photos of how they're doing. But we've not heard anything in ages, and now we're starting... Read onBy: tanya

Review with most votes

  2022-01-21
Tree Planting

My town and cities were getting deforested due to urbanization. Annoying thing is that, while these trees were being failing down, neither a corresponding number of trees nor an... Read onBy: Rosalind Tahlia

Reviews (20)

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    Tree purchase mistake

    I messed up when I ordered some trees for my forest, but the customer service team were amazing and sorted out my mistake without charging me any extra.


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    Perfect eco-friendly gift

    I was seriously impressed with the eco-friendly options they had available. I really loved the idea of supporting indigenous communities with my purchase. I did have a small technical issue, but the customer service team dealt with it quickly and efficiently.


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    Gift from Treedom

    I recently bought a gift from Treedom and I have to say, I was really impressed with the whole experience. The company's concept is amazing and groundbreaking, as it lets customers give not just a physical item but also the chance to support sustainable causes. The customer service I received was top-notch - quick, friendly, and helpful. The team knew their stuff and guided me to the ideal gift. I honestly think that every present should be a Treedom gift, because it not only brings happiness to the person receiving it, but also has a positive impact on the environment.


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    Got help for website embedding

    I had a bit of trouble putting some info from this website onto my own, so I thought I'd ask for help through the online chat. The responses were spot on, speedy and really helpful. It was sorted out thanks to Elena's lovely support. Big thanks to Treedom for the excellent customer service!


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    Tree purchase for birthday gift

    I bought a tree as a present for my friend's birthday not long ago. I went through all the steps and got a Treedom gift card as well. But when my friend tried to use the code on the gift card, the tree ended up being planted in my name instead of theirs. This meant I was getting all the updates about the tree, which was a bit awkward. I wouldn't want this to happen again.


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    Forest-growing journey

    I received my first tree from this company as a gift and I was really happy with the quality and service. I now have three trees of my own and I even gave one to a friend. I'm working towards making my own little forest and I'm really pleased with the products and services this company has to offer. I think it's great that they plant trees and help the environment, and I really appreciate the creators for their great idea.


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    Fantastic project, stellar customer service

    The customer service at this company is absolutely superb. They really go the extra mile to ensure you're happy with everything. The detailed videos they give about how the trees we plant help local communities and the environment are not just informative but really motivating too. I'm really impressed with their dedication to making a positive impact in the world.


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    Birthday gift purchase for sister-in-law

    I bought some trees for my sister-in-law's birthday not long ago, and I've got to say, it was a really nice experience. Not only did I manage to give her a lovely and meaningful present, but I also felt good knowing I was doing my bit for the environment. The customer service I got was excellent, with the staff being really helpful and professional the whole way through.


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    Difficulty unsubscribing from newsletters

    I had a really annoying time trying to stop getting their newsletters. I clicked the unsubscribe button loads of times and I even sent them emails, but I just kept on getting more newsletters. It's just not fair for them to make it so difficult for customers to say they don't want them anymore.


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    Trees planted by my family

    My family planted some trees a few years back, hoping to get updates and photos of how they're doing. But we've not heard anything in ages, and now we're starting to wonder if our trees were ever really planted. It all seems a bit dodgy to us. We just want to know for sure that our trees are out there somewhere!


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    Wedding tree donation inquiry

    I got in touch with customer service about donating trees for my wedding. They replied in just a few days and asked for my contact number. The representative then gave me lots of information on the options available and recommended waiting for sales in the spring.


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    Gift of 11 trees for a birthday present

    I found myself in a bit of a tricky situation when my Visa Card wouldn't go through for the payment. Luckily, a really nice employee, let's call him Mr. Gianguido, came to my rescue. He was so helpful and kind on the phone, suggesting another way for me to send the money. He even sent me a couple of emails to make sure all was okay. Thanks to Mr. Gianguido, I managed to gift 11 trees as a birthday present. If he hadn't helped me out, I would have been stuck.


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    Wedding forest creation

    I had such a great time working with the folks at Treedom when I got in touch with them about setting up a wedding forest for my big day. Gianguido and the team were all really friendly, professional, and super helpful from start to finish. They were there to help me out every step of the way, making sure our ideas for the wedding forest came to life just as we imagined. I thought the idea of creating a wedding forest was brilliant - not only does it help the planet, but it also adds something special to our celebration.


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    Eco-friendly purchase

    I've just bought something eco-friendly from this company and I have to say, their projects are really impressive. It's great to see that there are organisations out there focusing on reforestation and sustainability, it gives me hope for the future. The website is easy to use, clear and accessible, so I found it simple to figure out how forests, purchases, and gifts all work. I had to contact their online support team for a special request and I was really happy with how quick, efficient and friendly they were in helping me out.


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    Climate hero trees for Bavarian Forest, Germany

    I recently bought some climate hero trees for the Bavarian Forest, Germany and I have to say I'm really pleased with how it all went. Getting the trees was simple and straightforward, making it easy for me to help out a good cause without any trouble. The idea of planting trees as gifts for people is not just kind, it's also really good for the environment. I value the hard work and commitment that goes into this project and I'm glad to be involved.


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    Nature preservation awareness

    I really love the idea of being able to follow the life cycle of the trees I've planted. It's not just about getting them in the ground, but seeing how they grow and the positive effects they have on the world around them. I feel a stronger bond with nature and value the chance to be part of something larger than me. Plus, it's a fantastic present for loved ones who are passionate about looking after the environment.


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    Got a tree as a gift

    I received a tree as a gift as well, and I've now given two trees to my friends. I love getting updates about my tree and my friends' trees - it's really cool. I had an issue once, but the customer service was super quick and friendly. It was great!


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    Tree purchase

    The idea of Treedom sounded pretty good from the start, with loads of different trees to pick from and easy to understand info about what each one does. But, when it came to actually buying and sending trees to a bunch of people, the website layout wasn't all that user-friendly. I started doubting if it was a con because I wasn't sure if all the good stuff they were saying was really true. On a brighter note, the person from customer service who chatted with me was quick to respond, and some of the negative comments on the website got some comforting replies.


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    Quick resolution

    The customer service team at this company sorted out my issue really quickly. I was really impressed by how efficient and professional they were. The Treedom platform is so easy to use and reliable, it's made me trust their services completely. I'd definitely recommend this company to anyone in need of a reliable and efficient service.


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    Tree Planting

    My town and cities were getting deforested due to urbanization. Annoying thing is that, while these trees were being failing down, neither a corresponding number of trees nor anyone at all was planted to replace the falling trees. In no time, the impact of the deforestation could be felt. The environment became harsh and unfriendly and that was just the beginning of the effect with more to come. How do I restore the natural environment to the area? I asked myself. I contacted Treedom and invited them to come assess the level of damage deforestation was doing to our environment. They responded swiftly and in no time, serious aforestation exercise was felt in the area. We were all delighted in the area over the quick response of Treedom.