LightSpeed Broadband Reviews

: 21

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90% Would buy here again

Most relevant positive review

  2024-05-29
New customer sign-up
I've just become a new customer with this company, and I have to say, signing up was really ...Read on
Adams

Most relevant negative review

  2024-01-23
Broadband supply issue
I was really looking forward to getting our new broadband all sorted, but they completely let me ...Read on
elliot

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    Installation appointment

    I had booked an installation with this broadband provider five weeks beforehand, but no one turned up on the day. There was no communication before the appointment, and I got a call five minutes late, saying they couldn't make it that day. It's just not on, the way they treated me. They were so unprofessional and didn't respect my time at all.


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    Joining a new broadband provider

    I had loads of questions before changing to a new broadband provider, as I wasn't familiar with the technology and pricing. I got in touch with the customer service team, and they managed to answer all my questions well. After considering my choices, I made the decision to go ahead and switch. I'll have to wait and see if it was the right move.


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