Metrofone - Overall Rating based on 28 reviews
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false advertising
i ordered a shiny new huawei mate 20 pro with 2 free gifts of a smart gt watch and a wireless charger through metrofone with next day delivery. the phone took 2 weeks to arrive and the gifts didnt come. i checked with metrofone only to be told i didnt meet the requirements for the free gifts even though they did not say at time of ordering
Managed to cancel
I have managed to get hold of Jordan....She was very professional and helpful and has cancelled my order....
I have received my cancellation e mail and so I am very happyI have asked to Cancel
I ordered yesterday and I am in the process of trying to Cancel today....I am still waiting to get a response from 3 e mails I have sent...
bad delivery
ordered phone 2 days ago in next day still waiting
WHAT A SHAMBLES
This company really needs to up their game.
I tried to order a phone on line. after completing all the requested details, a message appeared telling me that there was a problem with some of the information I had provided and the I should contact Metrofone to sort it out.
Waited about 10 minutes to speak to customer service and spoke to a nice lady who told me she would transfer me to a Sales Advisor. Waited in a queue for an advisor. Slowly went from 4 in queue to number 1 the went back to number 6. hung up and called back. this time I selected the orders option and was connected to a lady called Becky who listened to my problem and offered to take another order from me bur was unable to tell me if my on line order had been processed. I agreed that she should take my order and that I would cancel the on line one,
Becky took details of my requirements and said that she would check stock of the phone I wanted. After about a minute she came back to me and said that they had no stock of the phone.
Metrofone are clearly advertising items that they do not have and their service is abysmal.
WHAT A SHAMBLES.Great!
Brook my phone. Ordered a new one here. Next day delivery, ready to go again. Good experience.
Are they a scam they took 2.90 and im worried if they dont send my phone atre they goong to use detals
Very Poor Customer Service
Next day delivery has not happend, have rang twice asking that they ring me back, and also emails have been sent. Very poor !
best deals ever
i recently bought iPhone from here and that was one of the best deal i can ever get. iPhones are expensive and its very important to understand all terms and condition before buying from an online shop. MetroFone is the coolest website i ever cam across.they have lots of options, deals and also give hundred percent trust on their each and every product which is really good.
I think this website may be a scam. They cancelled my order and told me to send them copies of bank statements, utility bills and Passport ID and are now not responding to my calls or emails. They've had me waiting a week now without letting me know what's happening despite being told they are pushing my order through. Complete waste of time and now I have to start over again and look elsewhere.
They then contacted me after this review to make it look like they were dealing with the issue and told me I would get a confirmation of the order in 15 minutes. I Then had to ring again 1 hour later as I still had no confirmation, at which point I was assured it was happening "right now" and that I would recieve my phone the next day. The next morning still no confirmation so I rang up again, to be told I had to ring their other number and place a new order. I was assured this had all gone through fine, until a few hours later I recieved another email telling me the order had been cancelled again. This is by far the worst company I have ever dealt with. All they have done is got me to provide all of my bank details and credit information whilst giving me no phone and wasting my time for a week! Clearly a scam!buy cialis online reddit
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best deals ever
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