TalkMobile - Overall Rating based on 21 reviews
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Simple mobile plan
The mobile plan I got was pretty simple and did the job for me. The signal was good and the price was fair. But I wasn't too impressed with the mobile app, it just didn't work right in the background. This made checking card payments tricky without another device. So, I ended up using the mobile site instead, which luckily worked fine. Apart from that hiccup, I was happy with the service overall.
Switched from previous provider to new provider for better pricing and more data.
I was with my old provider, then got switched to a different one, which was a bit confusing. Once my contract ended with the new provider, I went back to my first one because they had a cheaper plan with more data and were easier to get hold of.
Quick query resolution
I had a little problem with my order the other day and needed some help. So, I got in touch with the company and, within about 20 minutes, they sorted everything out for me. I must say, I was really impressed with how quickly and professionally the customer service team dealt with my issues. All in all, it was a good experience and I would definitely suggest this company to anyone else in need.
Quick resolution of issue
I had a chat online with customer service the other day to sort out a problem with my account. The person I talked to was really helpful and sorted out the issue quickly. They were able to deal with my worries without any trouble. I was really impressed with how professional and knowledgeable the customer service team was. All in all, I had a good experience with the online chat and would definitely suggest it to others.
Phone service plan
I gotta say, I had a really great time chatting with a guy from the company the other day. Let's just call him Joe for now. He was absolutely top-notch in every single way. I mean, his knowledge about all the stuff they offer was off the charts, and he could answer all my questions like it was nothing. Not only was Joe super helpful, but he was also really professional and friendly, which made the whole thing a breeze. Honestly, I can't stress enough how awesome Joe was - like, really outstanding! I'm actually pretty surprised that he hasn't been given some sort of recognition or reward for being just so darn good at customer service.
Efficient customer service
The customer service at this company is really good. I was so pleased by how fast they answered my chat request, I didn't have to wait in a queue or go through loads of menu options. The person I spoke to knew their stuff and sorted out my issue quickly. It's obvious that they train their customer service reps well, as they can help customers easily. A friend told me to use this company, and I'm really thankful for their suggestion because my experience has been great.
Quick and smooth account set-up
Setting up my new account was actually quite easy and quick, which was a pleasant surprise. The online chat feature was really helpful, and I have to say, the customer service representative was impressively efficient. So yeah, overall, I'd say getting my account sorted was a pretty positive experience.
Switched sim cards to TalkMobile
I just switched mine and my wife's sim cards over to TalkMobile from another provider using their chat service, and I have to say, it was a really great and super easy experience. The person on the chat service really knew their stuff and helped us every step of the way. The instructions they gave us were really easy to follow, which made the switch effortless and stress-free. I was really impressed by how well the whole process was handled and how professional the service was.
Awesome sim only deal
This company is absolutely fantastic! I've been with them for a few months now and I managed to snag this incredible sim only deal. It gives me unlimited data, calls, and texts all for just £16 a month. It's an absolute bargain and I'm saving loads of money. I would definitely recommend them to all my friends and family.
Low price, strong signal, great customer service
I recently gave another mobile network a go, but I soon realised that their service just wasn't cutting it. So, I made the decision to switch back to TalkMobile and I couldn't be happier. I get a great deal, with over 100GB of data a month at a low price, and I haven't had any problems with the signal strength. The customer service at TalkMobile is really fantastic, they're always there to help and sort out any issues or questions I may have. All in all, I'm really pleased with my time at TalkMobile.
New customer experience
I've just started using this company as a customer and I've been really happy with the service so far. The staff are all really friendly and helpful whenever I've spoken to them. Any questions I've had were answered quickly and clearly. Ordering was straightforward and I was kept well informed throughout the process, which made it really easy for me to place my order without any problems.
Switching phone contracts
I decided to change our phone contracts to a new provider after getting really bad service from another company. Mohamed from the customer service team was amazing! He was so helpful and efficient the whole time. He took the time to answer all my questions and double-checked everything for me. His customer service was such a welcome change after our bad experiences before. I'm really grateful for all his help. Now, thanks to Mohamed, I have 4 new contracts for myself, my parents, and my son, and I couldn't be happier.
SIM only contract changed, great package, great price
I've just signed up for a new phone plan with a SIM only deal, and it's really great because the package is fantastic and the price is even better! I recently switched from my old plan with another company to this one with just the SIM card, and I have to say I'm really enjoying it. I had a bit of trouble setting up my new SIM at first, but I used the online Chat feature and this person called Nadaa helped me out really quickly. The chat support was amazing! If you're considering getting a new phone plan, you should definitely check out this company. It's called TalkMobile, and it's absolutely fantastic!
Mobile phone contract
I recently got myself a new mobile phone contract from this company and I have to say, I was really impressed with the customer service I got. The staff were really helpful and made sure to answer all of my questions and find me the best deal possible. I felt like they really knew their stuff and I trusted their advice. The process of ordering was super easy and quick, which made the whole thing hassle-free. I would definitely suggest this company to anyone looking for a new mobile phone contract.
Quick and efficient customer service
I was really pleased when I called up to talk to someone about my question and actually got through to a live person! Not one of those annoying AI chatbots that just never seems to get what I'm talking about. The guy who picked up my call was super friendly and helpful, sorting out my problem without any trouble. I made my call nice and early on the 5th of June and it was answered straight away. It's nice to have such amazing customer service in a world where automated replies are usually the standard.
Quick and helpful customer service
I just wanted to share how great my experience was with the customer service team at this company. They were so friendly and really went out of their way to answer all my questions. I would definitely recommend this company to anyone who wants excellent customer service. Huge thanks to the team for all their help!
SIM only deal
I've just bought a SIM only deal from this company and I had a really good experience with the advisor Layla. She was really friendly, knew her stuff, and was very helpful in understanding what I was looking for. Layla managed to sort out a great deal that ticked all the boxes for me. I was really impressed with her professionalism and customer service skills.
Quick and efficient customer service
They've got this amazing live chat where you can chat with a real person straight away to help you out with any problems or questions you've got. I was really impressed with how quickly they sorted out my issue and I'd definitely recommend their service to anyone.
New mobile contract activation
I've just changed my mobile contract after sticking with the same provider for 25 years. A hitch popped up with my data not functioning right after activating my new sim card. So, I got in touch with customer service for help, and I have to admit, the advisor I chatted with was really on the ball, supportive, and understanding. The service I got was top-notch, and I'm really glad I made the switch to a new provider.
Quick service
I wanted to share my recent shopping experience with you all. I had a few questions about my purchase, so I decided to contact customer service for some help. I have to say, I was really impressed with the service I received! The person I spoke to was not only able to answer all my questions but also handled everything very professionally. She really went out of her way to make sure I was happy and had all the information I needed. You don't often find such excellent customer service these days, so it was a pleasant surprise to have such a positive experience.
Review with most votes
Sim only
Sim arrived next day PAC confirmed online same day and following day my old number switched. Everything perfect and quickly executed, very happy. Read onBy: Graham