Smarty Reviews

: 62

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73% Would buy here again

Most relevant positive review

  2024-06-05
Monthly contract with 40gb dat
I'm really happy with the monthly plan I got from Smarty. Having a monthly contract gives me...Read on
kelly

Most relevant negative review

  2024-05-01
Slow transfer
I bought a new phone and transferred my number over two weeks ago. It's been a right pain be...Read on
M. James

Review with most votes

  2020-05-07
doesn't activate as it should.
signed up to a plan with a SMARTY sim card, put it in my phone, created the account and it is tel...Read on
NEIL REID

Reviews (62)

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    SMARTY

    Great app and great provider. Love it.
    I've been with Smarty for 3 months now and not a single outage. It's basically the 3 network but cheaper! Pretty decent for the price! Customer service takes about a day to respond when they do so they are super polite and effective. The app is way better than the Giffgaff one and allows you to see all your usage and calls and messages numbers as far back as when you first joined! Giffgaff does not offer this unless you write to them and pay them for it! Ps. I am a genuine customer. I'm on 30 gig data a month unlimited texts and calls for £10.00. - They also offer unlimited data, calls and texts for £20.00 a month!
    It's a no-brainer! Go for it!

    ORDER YOUR SIM THROUGH MY LINK BELOW AND GET A FREE MONTH ON ME. I ALSO GET A FREE MONTH.

    Now simply copy and paste the link below into your Web browser. Where you see spaces in link the delete them then press search and you will now be taken to the Smarty website and once signed up for your packaged you will automatically get month of calls and data! Link:

    referme.to /4SWLM6o

    (Delete the space in the link above)

    I was sold your monthly plan by Tech-Zone Guernsey where i live
    I came to England and phone not working .My old number was ported from Vodaphone 07768 977 423. The phone says "NO SIM" although its still inside.After purchasing your sevice i was subsequently told to would be ROAMING in Guernsey and had to buy expensive Add ON.
    I should be using my monthly charge in England but NOTHING ?
    IVE HAD TO BUY A LOCAL SIM TEL 0782 1295 450
    PLEASE HELP TO RECTIFY

    SEE ABOVE JUST SENT


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    SMARTY SIM

    Worth the money! Cheap as chips!
    Some reasons I love this company:

    - Cheapest unlimited plan I found with no contract period so can cancel anytime

    - Excellent quick customer service via we chat with a UK based team

    - Transparent and cheap roaming rates and free roaming in the EU (you can use your allowance with no extra charges)

    - Money back for unused data if you prefer not to have an unlimited plan and buying extra data is the same price very cheap only £1.25 per GB!

    Great service & free month via referral - here's my code, just remove the space when pasting into the browser:
    refer me. to/ gUl0eJo

    Amazing!
    Overall I'm very happy after having made the switch from another provider that I found was very expensive.
    It was super easy to set up and if you to ask one question on Twitter which they responded to within 2 minutes or you can use the customer services chat line on their website.

    I've been with EE for 25 years. Saw your advert today. I want to change please!


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    £10 30gb unlimited data

    The calls and data quality is as good as Three, i used to be a customer.

    I ordered the Smarty sim on the 6th Jan 2020, got the sim on the next day, activated immediately and entered PAC code on 8th, then my number was transferred on the 10th.

    Speedy process without hassle, also got my next month free from a referral.

    To get one month free when you sign up, please use my referral link below:

    referme.to/ xAgKquo

    Please remember to delete the space inbetween.

    The only downside I would said is that they don't have phone customer service, however their chat is quick.

    Also their website is quite simply, buti have noticed they added a new group save feature since i signed up, which can save a further 10%.

    I am hoping they will bring out an app soon.

    am totally disappointed with this mobile and i will be leaving soon. it is a crap! my ip address keeps changing every seconds and i cannot log into online banking dues to constant change of ip address. finally, the coverage is very very poor, both for 3G and 4G. take out here please.

    Apart from that ekeson, are you glad you moved?


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    Smarty, So far so good!!

    So far so good. Ordered sim, it came the next day. Requested to take my number over to Smarty, nice and easy, completed last week, only took two working days. Had a couple of questions and the guys on the online chat were very helpful.
    Signal has been fine, faster speeds on the internet than my previous network, easy to use dashboard to see what you've used. They also do a thing where they take money off your bill each month for any unused data.They have also just set up EU roaming, so theres no extra costs, just comes out of your monthly balance. So that's an added bonus.
    So time will tell, but impressed so far.

    Another thing they do is a friend referral scheme, for every friend you recommend, if they sign up, you get a free month and so do they!


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    Monthly contract with 40gb data

    I'm really happy with the monthly plan I got from Smarty. Having a monthly contract gives me the freedom I want without being stuck in a long-term agreement. Even though I don't use up all 40gb of data every month, it's good to have that extra data there just in case. The signal from Smarty is really reliable and I haven't had any problems with connection. Plus, the price of the plan is really fair for the amount of data I get, so it's great value for money.


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    Subscription cancellation process

    As someone who used this service for about three months, I think it's really important to be able to cancel payments easily. I had a bad time with another provider before, as I had a hard time figuring out how to cancel my subscription. I ended up changing my virtual credit card number instead, which was a bit of a hassle. But with this service, I was happy to see that they explain the cancellation process clearly and that made me feel better about not getting any surprise charges in the future. The fact that cancelling my subscription was so transparent and easy has made me happy with the whole experience so far.


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    So far so good!!

    So far so good. Ordered sim, it came the next day. Requested to take my number over to Smarty, nice and easy, completed last week, only took two working days. Had a couple of questions and the guys on the online chat were very helpful.
    Signal has been fine, faster speeds on the internet than my previous network, easy to use dashboard to see what you've used. They also do a thing where they take money off your bill each month for any unused data.They have also just set up EU roaming, so theres no extra costs, just comes out of your monthly balance. So that's an added bonus.
    So time will tell, but impressed so far.

    Another thing they do is a friend referral scheme, for every friend you recommend, if they sign up, you get a free month and so do they!


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    SMARTY SIM is great and GET A FREE MONTH! https://referme.to/gUl0eJo

    Best provider I’ve ever had!
    Get a FREE MONTH

    Cheapest thing ever, has saved me a ton of money and has great customers services!

    Flat rate of £5 per month for unlimited calls and texts, and then you can pick from 1, 2, 4, 8 GB or unlimited data. PLUS you get refunded back in money off your next bill for any data you do not use!

    If you fancy getting a month FREE you can use this referral code (I get a free month too):

    h t t p : / / refer me . to / gUl0eJo (just take out the spaces)

    After over 2 years I am very happy with the service and reception. The cost is as they say on the box and is excellent value .

    My only regret is not having signed up earlier!


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    Amazing service & free month via referral - here's my code

    Amazing service & free month via referral - here's my code, just remove the space when pasting into the browser:
    refer me.to/ gUl0eJo

    Some reasons I love this company:

    - Cheapest unlimited plan I found with no contract period so can cancel anytime

    - Excellent quick customer service via we chat with a UK based team

    - Transparent and cheap roaming rates and free roaming in the EU (you can use your allowance with no extra charges)

    - Money back for unused data if you prefer not to have an unlimited plan and buying extra data is the same price very cheap only £1.25 per GB!

    Enjoy your free month! (Use my link above) ????


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    problematic

    ordering was fine but when i placed sim in my unlocked phone it asked for a PUK code. This has never happened with other different sims in this phone i have used 02, bt and sky and my phone never asked for this code. frustrated that i cannot speak to a person at smarty it is webchat only to explain this they emailed back to phone old provider for the code. I knew phone was unlocked but phoned old provider anyway who confirmed my phone is unlocked and has no PUK code. Told smarty this and they cannot answer why. Cancelled sim same day just annoying that not very adapt at helping with problems of their sim. Smarty needs a customer service number not webchat.


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    Wifi connectivity at Stanley Grove in Croydon

    The wifi in Stanley Grove in Croydon was a bit dodgy in some spots, especially downstairs. I had to keep going up and down to get a decent connection. But when it was working well, the services were top-notch and dependable.


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    Easy number transfer and fast speed

    I've just changed to this service and it was dead easy to keep my old number. It all went really smoothly, no bother at all, so it was a stress-free job for me. On top of that, the speed of the service is brilliant, giving me a seamless connection for all my communication stuff. I'm well impressed with how good value for money this service is, so it's definitely worth it for anyone after a reliable and efficient service.


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    Cellphone plan purchase

    Signing up with Smarty was really easy and simple. I've been really happy with how strong the signal is and how good the coverage is, it's worked well for me 99% of the time. They offer a great range of data options, which I think is brilliant, and the prices are very competitive. All in all, I reckon Smarty is great value for what you get.


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    Slow transfer

    I bought a new phone and transferred my number over two weeks ago. It's been a right pain because the transfer still hasn't gone through properly! I can't get any calls or messages, and I can't even get my PAC code to switch networks. The so-called "help" team just keeps giving me the runaround, and it's making me really annoyed!


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    Would buy here again
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    Quick and easy purchase, smooth number transfer, great pricing

    Using this service was so easy! I managed to buy what I needed really quickly, moved my number across without any problems, and got everything set up with no hassle at all. And the prices were great too, which made it an easy choice. I'm really pleased with how everything went!


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    Security-focused phone service

    I like how simple and secure this phone service is. I'm not a heavy user, so I only need the basics. It's easy to use and I feel reassured knowing my information is safe. The customer service team are always there to help whenever I have any questions. Overall, I've had a good experience using this phone service and I'm happy with it.


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    Switched provider, £15 a month

    I recently changed to a new mobile phone provider when my contract finished, going for a £15 monthly plan. At first, I wasn't sure how good the service and signal would be, but I was really pleased with how well everything worked. The signal is really good, especially with 5G, and the app for customers is easy to use and works well. I'm happy with the service and I'm saving quite a bit of money compared to my old provider. I would definitely suggest this company to anyone wanting a reliable and reasonably priced mobile phone provider.


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    Inexpensive and reliable service

    I've been using this service for a while now, and I must say, I'm really happy with it. The monthly fee is reasonable, but the quality of the service is really good. I haven't come across any hidden charges or surprise costs, which is a big bonus for me. I would definitely recommend this service to anyone who wants something reliable and affordable.


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    Sim card

    I've had this new sim card for a few weeks now and everything's been fine - no drama. The only issue is the signal indoors, it keeps playing up. It's all good though, happens everywhere, right?


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