Just Go Holidays Reviews

: 39
82% Would buy here again

Most relevant positive review

  2021-12-06
Hayling Island. experience 29/
Firstly we wasn’t told that it was Christmas themed so didn’t have anything sparkly for the occas...Read on
Margaret Bedford

Most relevant negative review

  2021-10-06
5 day stay at the Royal Pier H
Usually I would view the hotel before booking but because we had trouble finding somewhere at sho...Read on
Margaret McIntyre

Review with most votes

  2018-09-28
Weston super mare holiday
My husband and myself have just returned from. A 5 day holiday with Just Go. We felt that we woul...Read on
Christine Garner

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    Northumberland holiday

    Excellent Holiday.
    Hotel at Gates head Quays very good and spotlessly clean.
    Breakfast were excellent but dinner could be improved.
    The Driver Ash was fantastic.
    So friendly and courteous to everyone . He was excellent.
    Tom the travel guide had such wonderful knowledge and keep us entertained and very well informed.
    Would recommend and go again


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    celtic connections

    Welsh hotel cleanliness poor a tired old lady
    Irish hotel restaurant run for the benefit of staff
    no porter age in view of elderly and disable passengers.
    much too much time on coach for end result.
    coach first class good driver.
    Call to emergency number was to a recorded no one here message


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    Waverley paddle steamer & East Lancs railway

    Waverley out of action so was offered a Mersey explorer cruise as an alternative and an extra evening meal. Unable to change my holidays at work so decided to accept the alternative. What the Mersey explorer cruise was in reality was a 50 minute trip on the service ferry and that included two stops to pick up passengers. RIPPED OFF, I SHOULD SAY SO.
    The hotel had lovely gardens to sit in, good swimming pool and the room was acceptable.
    The food, well the melon and some of the forest fruits were still frozen at breakfast, the evening meal, the vegetables were diabolical although my husband said the meat was very good, I had fish coujons which couldn't be eaten with a knife and fork you had to snap them in half to break them, not really edible. One waitress very bad tempered.
    I have tried phoning to no avail, surprisingly can't get through.
    I have sent two communications and have had only an acknowledgement of receipt no other response.
    NOT AT ALL HAPPY


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    mercure hotel-jane austen 5 day holiday

    The hotel was very good, food excellent and staff very caring.


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    To Eastbourne

    Hotel not very welcoming room ok food awful no wonder so many went down with a big coach driver brilliant nothing was to much trouble for him hope of we come again with you it would be nice to have dicky the driver again instead of big it should have said bug!!! Some entertainment would have been nice!


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    Stratford &oxford

    Coventry hill hotel was clean good service and good food,only one problem occurred but that other guests not in our group but was sorted out swiftly by our driver Jordan and hotel manager.jordan was great funny and helpful all in all had great time .


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    Bournemouth

    We had such a great holiday,driver was excellent,very professional.Hotel was comfortable and service and food were very good.It was all I could have hoped for.


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    Pleasantly surprised

    I paid a deposit of £400 for a tour of Ireland for my wife and myself. Due to a change in my circumstances I had to cancel the booking. Justgoholidays returned my £400 deposit straight away to my account.
    Thank you justgoholidays.


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    Xmas

    Went with just go on a Xmas holiday to bay hotel at fishgaurd and I can say never been away before but thanks to just go had a wonderful time the coach format in Cornwall and driver was great I have thank them already the hotel was great food 100/00 and staff also so I have to be honest don't believe all the reviews as i have been unsure as we want to go to Blackpool so keep it up just go hope to book for Blackpool snowy the man with the red hat






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    cheshire christmas 2018

    Just had to comment on this holiday , agree with previous traveller , not enough food and was never hot ,
    Manchester panto , having to climb steps all way to top and was so steep slant , my husband could not make it ,not good at all looking down to stage , , so many elderly people in our party , , not make sense .
    christmas day rather long with nothing to say it was christmas , maybe crackers on dinner table ,
    maybe another year will stay at home .


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    Christmas in Cheshire

    I have travelled on 12plus Just Go Holidays in England and Europe.
    Obviously some better than others but never complained. Sadly, this time I have to say that the Manchester Wimslow Hotel for the festive period was a really big let down. Appearance on arrival looked fine, obviously a lot of money spent on Christmas decorations etc, Ghristmas Goody bag, card, and informative itinerary in room on arrival alll very welcoming. But how small, sax, fired and sparce was the room. Really needed redecorating or at least a jolly good clean. Then worst still was our evening meals. M Not enough food ever prepared to feed 2 coaches and appalling choices on offerd. Staff on duty clearly embarrassed, and said so, to be offering the said food. No festive feel to any of the:menus, other than the cold, unappetising Christmas Day lunch that was served.

    Breakfast was just about bearable, but nothing like we have had at other locations. Always something missing. Staffed seemed extremely stretched to cope with the numbers.

    Hotel is sign posted Spa and Fitness Cliub so why on earth was pool not available to guests on Christmas Day when it was a known fact nothing else locally would be open?

    Please do not patronage this establishment again if you want to retain loyal customers.


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    Beamish /durham

    Driver was one and half hours late picking up didn't have decency to apologise so only got half a time at beamish meal at hotel at night was so overcrowded was in fear of having food spilt over you first and last time of using this tour company


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    Mrs

    Negative . Tour 2EP531 Durham Christmas Market & Beamish. Our main problem was our evening meal at the Holiday Inn Darlington , Scotch Corner . Starter of tinned mushrooms for the garlic mushroom starter . Main course , burnt carrots ,inedible, new potatoes with numerous black eyes that had not been removed ,Mange tout peas looked as they had been reheated numerous times . Gammon that was more fat than meat ,very little meat ,& a very thin mustard sauce hard to say what kind it was. Sweet the best thing . Very poor arrangement of clients changing over from minibus to coach in the middle of Wetherby. Not much information from the coach driver but excellent from the mini bus driver .




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    Scarborough/Whitby 27.11.18- 30.11.18

    Justgo have excellent service and the driver but the choice of hotel not very good. We had a excellent room. Staff very ignorant and never spoke or communicated with anyone. The hotel needs a good revamp. Food very bad not much choice. Entertainment diabolical


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    Italy dissapointment

    The tour was great we flew over and joined a coach party which was fun. The outings were good but drivers had little local knowledge which would have helped.
    We stayed at the Astoria on Lake Garda and the place and rooms were fine however when it came to the food problems arose.
    The buffet breakfast was simple and catered for all,
    When it came to the main evening meal we were served pasta which was tasty then soup which was rationed by an over zealous staff member who gave you enough to cover the bottom of your bowl,
    The main course was a slice of meat half a serving spoon of potatoes and the same of veg really tight portions which let the holiday down.
    Considering we were in Italy the salad bar selection was abbismal consisteng of white and red shredded cabbage, a few lettuce leaves and the cheapest cold meat they could find.
    No fruit availiable at all apart from grapes at breakfast no salami no mozzarella no tomatoes all in all a cheap and totally dissapointing meal service. Just go need to get there act together or i for one will JUST GO ELSEWHERE.


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    Just Go Holidays....Just a no GO!!!!!

    I booked a 2 day coach trip with Just Go Holidays in Cheltenham for the Blackpool illumination (S664802) with the optional excursion to Fleetwood & Cleveleys. The accommodation was okay and cannot fault the hotel Chequers Plaza. Hotel was basic but clean and acceptable, food plentiful and good...service variable...staff usually friendly… However I do not know what the Procument department do at Just Go Holdays? Because the market was totally closed during the 2 hours visit in Fleetwood., with nothing to do or visit??? At least there were shops open to visit at Cleveleys. Then when eventually the coach started to take in the lights (This was a Blackpool Illumination Break), the driver stopped the coach just where the lights began and used the excuse he had to return to the hotel because he would be out of time to travel back????? Why did he not explain this at the beginning of the Illumination sight seeing and we could have taken a tram to view them? However, this is obviously not the first time Just Go Holiday have travelled with a coach to Blackpool and why does the company not just provide a tram line ticket for viewing if the coach drivers would run out of time, or provide a second relief driver???? Poor show and I for one will not use the company again.


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    blackpool weekend

    Had a lovely time at Blackpool. Driver excellent.Hotel clean and good food.Staff excellent.(Chequers Hotel)


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    Scarborough and Whitby - Oct 12th - 15th

    You can't control the weather -it poured all weekend, we've stayed at the Grand before but never had rowdy party's until 3am before, the journey went well, we've been driven by Russel before, he is a very good driver, patient and considerate. We have travelled with Just go before - and will definitely do so again !


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    Waverley and steam train trip hotel in chester

    Lovely hotel, hours wait to get on Waverley, trip cut short for over an hour, steam train ok,but left 5.30 to travel back to salisbury, arrived in salisbury at 12.15am, no transport at that hour, cost £20 for taxi home, should of made the trip an extra night. You need to tell customers approx time of getting back driver was first class, he was very apologetic for the late time getting back, there were another 3 drop offs after salisbury, and some very elderly customers.


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    Holliers Hotel IOW

    My friend and I booked a week's holiday at The Holliers Hotel starting on 16/7/18. We had no problems with the coach, the driver, who was excellent, nor the outings it was the hotel that was our main disappointment, mainly the room. Our room overlooked the bins and the window was difficult to open, very old fashioned sash window. The bathroom door was ill fitting and from the bathroom you could see into the bedroom. The sink taps leaked, towels were grubby and we were not offered the option to have fresh towels during our stay. There was a carpet on the bathroom floor and we had a daily paper foot towel to stand on. The duvet covers seams were unstitched, and a loose spring in one of the beds. The whole room did not look clean and it wasn't inviting and the kettle and cups were dirty. The outer bedroom door had gaps so the light from the landing shone in all night we also felt it was a fire hazard. The TV was situated on the wall not facing the beds so it got quite uncomfortable when watching it. We were disappointed with the lack of information in the room advising us of any local places, bus times, directions etc only a very small fire notice and two quite belligerent notices telling us not to smoke and drink alcohol not bought on the premises with quite stiff fines, not at all friendly! This was a very tired looking room not at all as advertised on the hotel website. Also were was this swimming pool and the gardens, even though the pool was reputedly closed for maintenance we couldn't get out the fire door to find it, does it exist? The saving grace was the food which we had no complaints about,


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