Just Go Holidays - Overall Rating based on 58 reviews
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Hayling Island. experience 29/11/21
Firstly we wasn’t told that it was Christmas themed so didn’t have anything sparkly for the occasion. Secondly when we were given our chalet number & it was at the top of a two story building & we had to climb 12 concrete steps every day. Not good for my sister & I with joint problems. The trip to Chichester Christmas market was not what I expected. It looked just like an every day market. Nevertheless the chalet was clean & comfy, the food was delicious & entertainment brilliant. Sergio our driver was very good & kept us informed as what was happening every day.
Holiday in Risboro Hotel LLANDUDNO
both
The hotel was very sad but the people the food etc was excellent They could not do enough to help us The Hotel neds to be brought up to a higher standard and small things need some attention such as handles on windows fixed ,showers that fix on the wall etc Value for money as this was a budget hotel and the trips very good value for money was also good5 day stay at the Royal Pier Hotel in Sundown Isle of Wight from 13-17th September 2021.
Usually I would view the hotel before booking but because we had trouble finding somewhere at short notice decided to go to the Travel Agents and let them help us. I might add that if I had seen the hotel before hand would definitely not booked.
Missed the ferry going, lift broken.
100 people all arrived at the same time and with only one lift that takes only 2 people, you can imagine what it was like.
Accommodation was ok considering it was only a 2 star, looking out through a very natty and torn net curtain. Bathroom terrible with no shower - really could have done with a good scrub. Decided we would use the pool and have a shower. Unfortunately this also did not have a shower.
Worse fish pie I have ever seen, looked as though someone had been sick. Well, cannot go wrong with a Ploughmans!!! Goodness me, whats with all the lettuce, coleslaw, tomatoes, cucumbers. Pickle onion perched on the top though set it off. Would have been very happy with a couple of bread rolls and some cheese. Coffee was good.
Good Points. Nice clean bus, good driver. Everyone friendly.
MISSED the ferry going home . The bus driver blamed Just Go but thinking back on it I think the bus driver should have realised that 9.30am was the time the ferry left and not the time we arrived at the terminal. Was told 6 hours before we could get another ferry but managed to get one in 3 hours. LIFT BROKEN which is not good with so many elderly people on board.
Took over 13 hours to get home, but this included having to change buses and driver as our original driver had used up his allotted hours.
The Royal Pier Hotel in Sundown needs a serious make-over. I even considered leaving this hotel and booking into the Premier!!! Should have.1 October Trip to Blackpool
Just to say that we have just returned from the Blackpool Trip. Panicked a bit due to difficulty of getting in touch and late arrival of paperwork and some appalling reviews for your company and for the hotel. We can only speak as we find and for us we thoroughly enjoyed our trip . We had a long outward journey due to traffic build up, but that was no ones fault . The driver was very pleasant, the hotel was neat clean and tidy and very well located for the attractions and town. The staff were all pleasant and we had 4, 3 course dinners and 4 breakfasts with plenty of choice which were hot and freshly cooked, with cabaret one night too. Overall, this trip was excellent value for money and we would have welcomed another day -say Thursday to Sunday.
Our only criticism would be that we had problems getting in touch, had to do so through Trustpilot but we were responded to there and hopefully those problems have now been addressed.2 holidays
2 holidays cancelled in jan and March 2021....STILL NO REFUND 8 MINTHS LATER. PAY BACK MY £500 NOW!!!!!
Weekend to Stratford upon Avon & Cotswold villages
Coach arrived on time. Coach comfortable Driver Ronny was excellent. Hotel Britannia in Coventry was not worth 1 star outdated broken furniture. Only shower was over bath with curtains. The coach occupants where all retirement age and many unable to access show. No towel rail no toilet roll holders furniture was tired and worn . Room smelt musky and damp . No room service to change towels empty bins. Had no problem making my own bed . The only upside to hotel was the food which was good and plentiful as long as you were in the first sitting. If you were unlucky to be second you would not be offered roast beef but got shepherds pie as beef all gone. As I presume we all paid the same should all be offered the same. Enjoyed the tours and company of fellow travelers.
Downton abby
Booking ref S737513.
Would give one star for all but it will not let me?!?
Booked a trip away a year ago, date was moved twice due to covid and all correspondence was via email. The date was moved then for a third time. They say they informed us of the this new date via Royal Mail post?! We did not get this letter and they can not prove it was sent as we did not sign for anything?! So we get a call saying the coach was waiting for us. If we knew of this date we would of been there.
Wrote an email asking for a new date or a refund…. Apparently because they sent a letter they filled their obligation?! Surly you need verbal or written confirmation before assuming we can go on the new date? So they are refusing a refund or a re booking. They say do not like it call the complaints phone number…… shock horror they never answer the phone!! So now what?? Not happyBournemouth/Weymouth
I have recently returned from a holiday to Bournemouth.
I wish to say how excellent the hospitality was and especially mention the chef who provided a varied and fresh food menu appreciated by all. The best I have has with Just Go.
The feeder taxi from Tunbridge Wells was very efficient.
Mrs MarshallScarborough.
The Grand Hotel, Scarborough. Was terrible, it was really a shocking place to stay for 5 days. Dirty, run down awful.The only thing that made the holiday was the coach and driver who took us out every day to York, Whitby, Beverley and a tour across the moors. We started at the Isle of Wight with a great coach from Seaview coaches. The driver called Keith was fantastic.
Please do not use that hotel again it has put us off Justgo Holidays. Just go do give a good service but not the hotel's they choose.Just Go holiday staying at the Seascape Hotel in Torquay.
Just Go have let themselves down by using The Seascape Hotel in Torquay. The staff were friendly and the good. However the actual hotel was dreadful. The lift didn't go to certain floors. The building was shabby and the furniture out of the 80's. It was clean but we had to put a £10 deposit on the remote control and choose our evening meal at breakfast. We were asked to find our room by walking right through and ended up hill and down dale on the first floor. A friend was taken ill and the only staff available was the barman. Just Go need to choose another hotel.
Edinburhgh, Falkirk Wheel Etc
The coach driver , Gordon was so helpful and went out of his way to provide an excellent holiday for us. The Bruce Hotel in East Kilbride was being refurbished but the staff , food , room and facilities were well catered for and I enjoyed the trip very much.
Northumberland holiday
Excellent Holiday.
Hotel at Gates head Quays very good and spotlessly clean.
Breakfast were excellent but dinner could be improved.
The Driver Ash was fantastic.
So friendly and courteous to everyone . He was excellent.
Tom the travel guide had such wonderful knowledge and keep us entertained and very well informed.
Would recommend and go againTrip to Gt. Yarmouth and Norfolk Broads 4-7 October 2019
Stayed at The Waverley Hotel. The staff were all excellent, friendly and most helpful. The accommodation was fine, food was generally quite acceptable though vegetables were nearly all over cooked eg very soft.
The coach was comfortable, the driver very professional, safe as houses and a good sense of humour- he was a bit too quiet for some.
Excursion to the Broads was hampered by torrential rain all day and the planned boat trip was cancelled by the boat operator. Otherwise fine, good group of people on the trip.Bournemouth / Exbury Gardens / Monkey World / Poole
Having already examined reviews we travelled wondering if we had made a mistake. In reality we found the Heathlands Hotel to be almost faultless with just minor matters like no bathmat or bathroom cabinet which could easily be rectified if so desired.
Staff, Meals, room and driver all brilliant considering that this is a budget Hotel but certainly NOT a Bodge-it hotel. The tours were well planned and we heard only praise from our fellow travellers with those going on the optional trip to the New Forest equally delighted.
My wife and I will certainly consider a repeat of this holiday as we are suckers for Monkey World (it's up to the "Man upstairs" if we are spared to do so!) Highly recommended!celtic connections
Welsh hotel cleanliness poor a tired old lady
Irish hotel restaurant run for the benefit of staff
no porter age in view of elderly and disable passengers.
much too much time on coach for end result.
coach first class good driver.
Call to emergency number was to a recorded no one here messageWaverley paddle steamer & East Lancs railway
Waverley out of action so was offered a Mersey explorer cruise as an alternative and an extra evening meal. Unable to change my holidays at work so decided to accept the alternative. What the Mersey explorer cruise was in reality was a 50 minute trip on the service ferry and that included two stops to pick up passengers. RIPPED OFF, I SHOULD SAY SO.
The hotel had lovely gardens to sit in, good swimming pool and the room was acceptable.
The food, well the melon and some of the forest fruits were still frozen at breakfast, the evening meal, the vegetables were diabolical although my husband said the meat was very good, I had fish coujons which couldn't be eaten with a knife and fork you had to snap them in half to break them, not really edible. One waitress very bad tempered.
I have tried phoning to no avail, surprisingly can't get through.
I have sent two communications and have had only an acknowledgement of receipt no other response.
NOT AT ALL HAPPYmercure hotel-jane austen 5 day holiday
The hotel was very good, food excellent and staff very caring.
To Eastbourne
Hotel not very welcoming room ok food awful no wonder so many went down with a big coach driver brilliant nothing was to much trouble for him hope of we come again with you it would be nice to have dicky the driver again instead of big it should have said bug!!! Some entertainment would have been nice!
Newquay
I have just returned from a Coach holiday with JustGo staying at the Pentire Hotel Newquay Cornwall, the journey took 10 hours from King's Lynn to Newquay but was a nice comfortable journey with an excellent driver who said his name was any thing that we wanted to call him except driver. The Hotel was first class, clean and comfortable, the food in the restaurant was very well presented with an good choice of dishes, what I liked was that each person hat a good selection of vegetables served on individual side plates so you did not have to reach across the table or ask some one to pass them to you, ALL the staff were very friendly and helpful, the excursions were very good too. our coach driver kept us informed of where we were and pointed out any places that might be of interest to us. My wife and I enjoyed the Eden Project but one day is not enough to see it all. this was a very pleasant holiday and hope that my next one with JustGo will be as good, R Rawlings
Stratford &oxford
Coventry hill hotel was clean good service and good food,only one problem occurred but that other guests not in our group but was sorted out swiftly by our driver Jordan and hotel manager.jordan was great funny and helpful all in all had great time .
Review with most votes
Scarborough and Whitby - Oct 1
You can't control the weather -it poured all weekend, we've stayed at the Grand before but never had rowdy party's until 3am before, the journey went well, we've been driven by ... Read onBy: Shirley Neil