Just Go Holidays62 reviews
This score is based on 62 genuine reviews submitted via BritainReviews since 2018.
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The hotel was very good, food excellent and staff very caring.
To Eastbourne
Hotel not very welcoming room ok food awful no wonder so many went down with a big coach driver brilliant nothing was to much trouble for him hope of we come again with you it would be nice to have dicky the driver again instead of big it should have said bug!!! Some entertainment would have been nice!
Newquay
I have just returned from a Coach holiday with JustGo staying at the Pentire Hotel Newquay Cornwall, the journey took 10 hours from King's Lynn to Newquay but was a nice comfortable journey with an excellent driver who said his name was any thing that we wanted to call him except driver. The Hotel was first class, clean and comfortable, the food in the restaurant was very well presented with an good choice of dishes, what I liked was that each person hat a good selection of vegetables served on individual side plates so you did not have to reach across the table or ask some one to pass them to you, ALL the staff were very friendly and helpful, the excursions were very good too. our coach driver kept us informed of where we were and pointed out any places that might be of interest to us. My wife and I enjoyed the Eden Project but one day is not enough to see it all. this was a very pleasant holiday and hope that my next one with JustGo will be as good, R Rawlings
Stratford &oxford
Coventry hill hotel was clean good service and good food,only one problem occurred but that other guests not in our group but was sorted out swiftly by our driver Jordan and hotel manager.jordan was great funny and helpful all in all had great time .
Bournemouth
We had such a great holiday,driver was excellent,very professional.Hotel was comfortable and service and food were very good.It was all I could have hoped for.
Pleasantly surprised
I paid a deposit of £400 for a tour of Ireland for my wife and myself. Due to a change in my circumstances I had to cancel the booking. Justgoholidays returned my £400 deposit straight away to my account.
Thank you justgoholidays.Xmas
Went with just go on a Xmas holiday to bay hotel at fishgaurd and I can say never been away before but thanks to just go had a wonderful time the coach format in Cornwall and driver was great I have thank them already the hotel was great food 100/00 and staff also so I have to be honest don't believe all the reviews as i have been unsure as we want to go to Blackpool so keep it up just go hope to book for Blackpool snowy the man with the red hat
cheshire christmas 2018
Just had to comment on this holiday , agree with previous traveller , not enough food and was never hot ,
Manchester panto , having to climb steps all way to top and was so steep slant , my husband could not make it ,not good at all looking down to stage , , so many elderly people in our party , , not make sense .
christmas day rather long with nothing to say it was christmas , maybe crackers on dinner table ,
maybe another year will stay at home .Christmas in Cheshire
I have travelled on 12plus Just Go Holidays in England and Europe.
Obviously some better than others but never complained. Sadly, this time I have to say that the Manchester Wimslow Hotel for the festive period was a really big let down. Appearance on arrival looked fine, obviously a lot of money spent on Christmas decorations etc, Ghristmas Goody bag, card, and informative itinerary in room on arrival alll very welcoming. But how small, sax, fired and sparce was the room. Really needed redecorating or at least a jolly good clean. Then worst still was our evening meals. M Not enough food ever prepared to feed 2 coaches and appalling choices on offerd. Staff on duty clearly embarrassed, and said so, to be offering the said food. No festive feel to any of the:menus, other than the cold, unappetising Christmas Day lunch that was served.
Breakfast was just about bearable, but nothing like we have had at other locations. Always something missing. Staffed seemed extremely stretched to cope with the numbers.
Hotel is sign posted Spa and Fitness Cliub so why on earth was pool not available to guests on Christmas Day when it was a known fact nothing else locally would be open?
Please do not patronage this establishment again if you want to retain loyal customers.Beamish /durham
Driver was one and half hours late picking up didn't have decency to apologise so only got half a time at beamish meal at hotel at night was so overcrowded was in fear of having food spilt over you first and last time of using this tour company
Mrs
Negative . Tour 2EP531 Durham Christmas Market & Beamish. Our main problem was our evening meal at the Holiday Inn Darlington , Scotch Corner . Starter of tinned mushrooms for the garlic mushroom starter . Main course , burnt carrots ,inedible, new potatoes with numerous black eyes that had not been removed ,Mange tout peas looked as they had been reheated numerous times . Gammon that was more fat than meat ,very little meat ,& a very thin mustard sauce hard to say what kind it was. Sweet the best thing . Very poor arrangement of clients changing over from minibus to coach in the middle of Wetherby. Not much information from the coach driver but excellent from the mini bus driver .
Scarborough/Whitby 27.11.18- 30.11.18
Justgo have excellent service and the driver but the choice of hotel not very good. We had a excellent room. Staff very ignorant and never spoke or communicated with anyone. The hotel needs a good revamp. Food very bad not much choice. Entertainment diabolical
Italy dissapointment
The tour was great we flew over and joined a coach party which was fun. The outings were good but drivers had little local knowledge which would have helped.
We stayed at the Astoria on Lake Garda and the place and rooms were fine however when it came to the food problems arose.
The buffet breakfast was simple and catered for all,
When it came to the main evening meal we were served pasta which was tasty then soup which was rationed by an over zealous staff member who gave you enough to cover the bottom of your bowl,
The main course was a slice of meat half a serving spoon of potatoes and the same of veg really tight portions which let the holiday down.
Considering we were in Italy the salad bar selection was abbismal consisteng of white and red shredded cabbage, a few lettuce leaves and the cheapest cold meat they could find.
No fruit availiable at all apart from grapes at breakfast no salami no mozzarella no tomatoes all in all a cheap and totally dissapointing meal service. Just go need to get there act together or i for one will JUST GO ELSEWHERE.Just Go Holidays....Just a no GO!!!!!
I booked a 2 day coach trip with Just Go Holidays in Cheltenham for the Blackpool illumination (S664802) with the optional excursion to Fleetwood & Cleveleys. The accommodation was okay and cannot fault the hotel Chequers Plaza. Hotel was basic but clean and acceptable, food plentiful and good...service variable...staff usually friendly… However I do not know what the Procument department do at Just Go Holdays? Because the market was totally closed during the 2 hours visit in Fleetwood., with nothing to do or visit??? At least there were shops open to visit at Cleveleys. Then when eventually the coach started to take in the lights (This was a Blackpool Illumination Break), the driver stopped the coach just where the lights began and used the excuse he had to return to the hotel because he would be out of time to travel back????? Why did he not explain this at the beginning of the Illumination sight seeing and we could have taken a tram to view them? However, this is obviously not the first time Just Go Holiday have travelled with a coach to Blackpool and why does the company not just provide a tram line ticket for viewing if the coach drivers would run out of time, or provide a second relief driver???? Poor show and I for one will not use the company again.
blackpool weekend
Had a lovely time at Blackpool. Driver excellent.Hotel clean and good food.Staff excellent.(Chequers Hotel)
Scarborough and Whitby - Oct 12th - 15th
You can't control the weather -it poured all weekend, we've stayed at the Grand before but never had rowdy party's until 3am before, the journey went well, we've been driven by Russel before, he is a very good driver, patient and considerate. We have travelled with Just go before - and will definitely do so again !
Excellent holoiday
We travelled with Just Go holidays to Weston Super Mare on 24th September for 5 days staying at the York Hotel.
The journey and excursions were excellent thanks to our excellent driver Paul. The holiday overall was brilliant. The hotel rooms were in need of updating but were very clean and ample for our needs. The food was good with plenty of choice for everyone. The staff went over and above the "call of duty" especially Shaun. Not only did he organise the dining room but also provided the entertainment in the form of bingo, a quiz night and most hilariously took part in a charity night for Cancer Research in the form of "various guests stars" he is truly a great asset to this hotel. He was also there to wish us on our way as we left at the end of the week.Weston super mare holiday
My husband and myself have just returned from. A 5 day holiday with Just Go. We felt that we would like to give our review!
We have been on quite a few of your holidays and have been very happy with our stays. Apart from one which was The Grand at Scarborough.
This time we went to Weston-super-mare which was our first visit there. Paul was our driver and quite possibly the best one that we have ever had, he was always happy cracking a few jokes ( but not too many to be boring) a really nice chap and really helpful.
We stayed at the York Hotel,not only were we surprised that is was right on the front overlooking the promenade a lovely position Our room was large and very clean with 1 single and 1 double bed with plenty of space to get round. This was room 306 The food was really
lovely too a very good choice on the menu and the food was always
piping hot too. All the staff were excellent. Very cheerful , friendly too.
Then came our highlight of our holiday in the form of Sean he was so funny all week, he couldn't do enough for you. One night he was the bingocaller, then the was quizmaster and all done in his own time.
Our last night was hilarious from start to finish he dressed up from being a cowboy with his cow to Roy Orbison, Mrs Brown and then Elvis. We have never laughed so much...he was collecting cups and
glasses on the way joking with everybody.
To finish off there he was our last morning collecting cases saying goodbye to us all, then waving us off as we went on our way.
We will go back and we hope Sean will still be there.
A really wonderful holiday from start to finish..thank Just Go!Waverley and steam train trip hotel in chester
Lovely hotel, hours wait to get on Waverley, trip cut short for over an hour, steam train ok,but left 5.30 to travel back to salisbury, arrived in salisbury at 12.15am, no transport at that hour, cost £20 for taxi home, should of made the trip an extra night. You need to tell customers approx time of getting back driver was first class, he was very apologetic for the late time getting back, there were another 3 drop offs after salisbury, and some very elderly customers.
Isles of Scilly 22/8/2016
Guide Outstandingly efficient very caring and very likable- First Class
Driver. A lovely man who drove impeccably and was always helpful and with excellent journe commentary. First Class
Hotel Reasonable for 2 Star. The food, hotel rooms and service were excellent
. Our bedroom was frankly the worst holiday experience in all my 82 years. it was tiny and almost completely filled by the bed. The toilet room was satisfactory but the shower was minuscule, too narrow to bend down in.
.Holiday/ A lovely experience. Although we enjoyed the Cornwall day we would have preferred another day on the island. We thought it was a holiday paradise and will return
Roger Stenson
Very happy with the ordering experience and service, the price and the delivery
About Just Go Holidays
The fact that you’re looking at this page probably means you are interested in Just Go Holidays or at least holidays in general and are looking for some information. We can provide that for you here on BritainReviews by displaying reviews written by real customers of Just Go Holidays. These reviews contain hands-on experiences and genuine, honest opinions of real customers and who tell you everything you need to know about this holiday provider before you decide to book there. Are their coaches comfortable? Is the pickup location really that convenient? How accessible is their booking process? And how will you be treated along the way? Will the bus driver and the customer service at the place or places of your stay be friendly and hospitable? What will the hotels be like? In short: will they be providing you with an enjoyable holiday? Read it all here on BritainReviews.
About Just Go Holidays
Just Go Holidays is one of the UK's coach holiday operator with over 20 years’ of experience. They have more than 450 pick-up locations so there will always be one close to your home. From there you can stay within England, Wales or Scotland, but you can also go to other countries within Europe such as Spain, Italy, Germany, Holland, France, Belgium and even the Czech Republic. You can of course also drive to the hotel yourself, this is the ‘self-drive’ option, which gives customers a discounted price. Their coach holidays are catered to a variety of customers. You can choose between ocean cruising, all-inclusive, touring and fully escorted holidays, as well as attractions, events, entertainment, Christmas & New Years breaks, river cruising, heritage and single traveller holidays, weekends away and more.
Services of Just Go Holidays
Via their website you can request a brochure if you want some more information before booking. You can also sign up for their online newsletter for their latest news. Once you have made up your mind, you can book your coach holiday via their website. Of course, you can also book your holiday via telephone. They are open every day of the week. Just give them a call. You can pay with Mastercard, Maestro and Visa.
Complaints, Compliments and Tips for Just Go Holidays
Have you ever been on a coach holiday via Just Go Holidays? How did that work out for you? Have you enjoyed your holiday? What was the coach like? Was the driver of the coach capable? Or did he driveway too fast or too slow? And at what kind of hotels or other facilities did you spend the nights? Were the rooms clean and spacious? Was the holiday everything you expected it to be or was there a lot left to desire? Please let us know via a customer review. Your review can help others to decide whether Just Go Holidays might be the right holiday provider for them.
Did you enjoy your Just Go coach holiday? Read customer reviews about their coaches, hotels, touring holidays, river cruising holidays etc.
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Contact Information
1st Floor, 111 High St
GL50 1DW Cheltenham
United Kingdom
📧 customerservices@justgoholidays.com
Categories Just Go Holidays
Holidays and Trips | Special Trips Reviews & Experiences | Group Holidays Reviews & Experiences
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Last update: November 2025
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Review with most votes
Excellent holoiday
We travelled with Just Go holidays to Weston Super Mare on 24th September for 5 days staying at the York Hotel. The journey and excursions were excellent thanks to our excellen... Read onBy: Rosemary