Keith Prowse47 reviews
This score is based on 47 genuine reviews submitted via BritainReviews since 2023.
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I had a great time with the company. Everything was so well put together, and the staff were really friendly and helpful. The venue was spotless and had a nice vibe. Oh, and the food was top-notch - much better than I thought it would be. I definitely suggest getting tickets for their events.
Vegan Catering and Excellent Customer Service
The vegan catering from the company was absolutely top-notch. I was really impressed by the range of choices and how tasty everything was. You could tell they put a lot of care into making sure everyone's dietary needs were met, and I have to give them credit for paying such close attention to detail.
Great organization, friendly staff, hot building
The place was so well-organized, and the staff were really friendly and helpful. The hostesses knew what they were doing, and the wait staff were excellent. I also appreciated how convenient the buggies were. However, goodness me, it was scorching in that building in the afternoon! Honestly, it was like sitting in a greenhouse with no shade on the sunny side. They really need to fix that as soon as possible!
Food quality excellent, Drinks plentiful, Slow service
The food at the event looked great, and there were loads of different drinks available. However, the service was really slow, which kinda ruined things for us. The waitress took ages, over 25 minutes, to bring us our starter, and it was a letdown. I was treating a friend to this event, and the slow service made it hard to enjoy the tennis we came to see, instead, we were just waiting around for food.
Wimbledon hospitality experience
I was really let down by my Wimbledon hospitality experience this year. The line for hospitality was way longer than last year, which was annoying. It looked like there were more people booked in for hospitality this time, making the waiting times longer. Also, even though I had mentioned that I needed gluten-free food, there weren't many options. I was gutted to not have any bread or biscuits with the cheese course. Despite these issues, most of the staff did a good job. But, some didn't seem to know about providing water bottles for on-court use, which was a bit of a pain.
Rugby match tickets
Our experience with Keith Prowse before getting our Rugby match tickets was good. The actual event was fun, with a great game and really nice waiters, especially Millie. The food could have been better, though. All in all, it was a really nice day.
exceptional service, great experience, wonderful food and drink, happy clients
The service we received was absolutely top-notch. As soon as we got there, we were welcomed warmly and seated quickly. The staff were really attentive and friendly the whole time, making sure we had everything we needed. The whole experience was amazing, with a really great atmosphere and some delicious food and drink choices. It was clear that a lot of thought and effort had gone into organising the event, and our clients had a fantastic time.
About Keith Prowse
Keith Prowse is a distinguished British company specialising in the provision of premium hospitality and ticketing services. Established in the 18th century, it initially began as a music publisher and later evolved into ticketing and events. Today, Keith Prowse is renowned for delivering exceptional experiences at major sporting, cultural, and entertainment events across the United Kingdom. The company prides itself on its longstanding industry expertise, offering exclusive access and unparalleled service to its clientele.
Details
Contact Information
Webb Ellis House
TW1 1DS Twickenham
United Kingdom
Categories Keith Prowse
Holidays and Trips | Day & Night Out Tickets Reviews & Experiences
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Last update: June 2026
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Review with most votes
exceptional service, great exp
The service we received was absolutely top-notch. As soon as we got there, we were welcomed warmly and seated quickly. The staff were really attentive and friendly the whole tim... Read onBy: andy