Omega Breaks Reviews

: 24
67% Would buy here again

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C
Chris Denison
Hard to find any positives Coach took nearly four and a half hours to pick up in far flung areas before it travelled to London. I booked months earlier for us as a couple and our daughter who ...Read on
F
Frances Bevan
My main point is the state of our accommodation at the 4* Hilton Hotel at Croydon. The room 243 was dreadful. The carpets were so marked and grubby you did not want to take your shoes off. The s...Read on
S
Sarah houghton
Had brilliant time our driver was great wasn't keen on holiday inn heathrow ariel there was mix up with our dinner time poor driver wasn't even allocated a meal and nowhere for bus to park wouldn'...Read on
M
Mrs F Hockly
The day started very early for us, at 4.00am. all went will for us until the Coach began to run behind, then we had 3 later pick up at Banbury, Oxford & High Wycombe. take us through town centr...Read on
A
Anne-Marie Brayson
1. Coach was 35minutes late picking me up in Harrogate. 2. Had 10minutes in hotel then had to get back on coach. 3. Dropped off with no instructions how to get to theatre. 4. I was on my own so ...Read on

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    London Theatre Trip and overnight stay

    Hard to find any positives
    Coach took nearly four and a half hours to pick up in far flung areas before it travelled to London.
    I booked months earlier for us as a couple and our daughter who is disabled and vulnerable. Although there were other parties of 3 and 5 who were all seated together we weren’t and couldn’t change so for the terribly long delayed journey we had to sit apart!
    Same in hotel she was in another corridor to us! Holiday Inn in Elstree was not ready for our two full coaches despite drivers sending text advising of arrival times. This meant that because of all the scattered pick ups we arrived so very late and were told only 30 mins to get refreshed and out for another two to three hours to travel to London to the theatres. Because there were so many queueing for keys we ourselves were last and only had ten minutes so couldn’t shower or change.
    I’ve noticed other reviews mention that omega continually do pick ups around several distant areas so be warned. All in all we were over 12 hours on the coach with on brief comfort break, one 45 min lunch break and the ten minute one we had at the hotel to drop off cases. Over 12 hours! We are young pensioners and still active and working, however many were in their 80’s and it was traumatic for them and they were told they could only use the coach WC in an emergency! However the steps were so steep and the cubicle so tiny none dare try!
    Driver was doing his very best but admitted the office who plan these trips don’t realise how far apart the pick ups were which meant they ran very late and he had to try and fit in his hours as otherwise by law he couldn’t drive any more hours.
    We all wanted to go home the next day but after 4 hours free time in London ( parked in Park Lane where it’s full of exclusive hotels like the Dorchester so nowhere to go to sit or eat in a normal persons price range!) we then had to do that horrendous trip in reverse the next day. I would NEVER use this firm again because their greed spoiled the whole experience by cramming people who live miles apart onto the one coach. You have been warned.


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    Week end trip to see Tutankhamen exhibition

    My main point is the state of our accommodation at the 4* Hilton Hotel at Croydon. The room 243 was dreadful. The carpets were so marked and grubby you did not want to take your shoes off. The state of the furniture was also very bad with bare wood showing as all the varnish had been worn away. Very tatty and disappointing . I own a holiday let we do not have * ratings to go by but if I had had let my place looking like that I would have been slated on any review. These so called posh hotels should not get away with palming us off on such bad rooms. The armchairs in the bar area where also filthy. The arms were black compared with the rest of the material on the chairs. I understand from the Manager that this hotel is being refurbished as from the 4.11.19 but still the room should have been of a much better standard. Omega should perhaps inspect these hotels more often. If you are thinking of going to this hotel wait till summer when the work should have been finished.


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    Good value for money

    Had brilliant time our driver was great wasn't keen on holiday inn heathrow ariel there was mix up with our dinner time poor driver wasn't even allocated a meal and nowhere for bus to park wouldn't like to stay there again


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    Royal Ascot Ladies Day with Brunch,

    The day started very early for us, at 4.00am. all went will for us until the Coach began to run behind, then we had 3 later pick up at Banbury, Oxford & High Wycombe. take us through town centres at a busy time of day, we arrive at Ascot late & racing had started. which was very enjoyable.
    It was a very long day been on a bus for 16 hours on a bus for 3 hours racing


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    Theatre break London

    1. Coach was 35minutes late picking me up in Harrogate.
    2. Had 10minutes in hotel then had to get back on coach.
    3. Dropped off with no instructions how to get to theatre.
    4. I was on my own so felt very lost and vulnerable.
    5. After several enquiries found theatre.
    6. Was very worried as to how I would return to pick-up point at 10 30pm.
    7 Luckily I met a couple outside theatre who had been on coach into London. The
    show was excellent.
    9To crown everything the button on my case was damaged in the coach hold and I could not pull it on its wheels but had to carry it. Can I claim for this on my insurance.?
    Sunday was a better day with 3hours in London, but Saturday was a nightmare.


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    disapointed

    carols by candlelight weekend spoiled by a comedy of errors allround nothing went as planned no room till after midnight was the last straw need I say more about this trip


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    carols by candlelight

    coach driver [johnson bros] ]did not give any info, on times leaving hotel ect. had paid for seat upgrade,and tickets given was worse seats possible,at side of stage. coach left for london on sunday over 1hr late because of confustion over times, result was no parking left for coach ln park lane.


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    London Tina Turner musical

    Everything worked out fine , coach drivers very helpful and did there best in busy conditions , enjoyed the weekend thank you


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    LO8111 London Break/Booking ref S646647

    Excellent weekend. Thanks

    Feeder driver on pick up from Winchester to Salisbury last night, went the long way for some reason best known to himself! Which took maybe 25/30mins longer.

    Otherwise all went well. Buckingham Palace experience amazing.


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    Theatre break in london

    Unfortunately my husband and I could not go through family illness, l am writing this review for the friends we were traveling with. They said the show (mowtown the musical) was fantastic and the hotel was really nice but the journey to London was horrendous, it took far too long and they seemed to spend a lot of time on the coach and rushing about to make sure they were at the pick up on time.


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