Opodo43 reviews
This score is based on 43 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Return flights Edinburgh to Belfast. 2 years ago, STILL WAITING ON REFUND
Still waiting on a refund from 2 years ago. EDINBURGH to BELFAST with hubby. Still no refund after Opofo emailed us requesting bank details from us 6 weeks ago. Do not deal with this company, they are dishonest and have no customer service dept. You have a problem you are on your own.
Flights
WARNING!!! Avoid Opodo like the plague. We are regretting it and so will you. Not even sure how they’re still trading and why their owner/manager is not in court (probably is actually). Their customer services is non-existent. Being redirected or perpetually bounced from website to app to chat to phone and back again will drive anyone crazy. Their “deals” are a honey trap. You’ll end up in a labyrinth of disappointment, dismay and dead-ends. And then after destroying your travel plans they’ll add insult to injury with the incessant marketing emails reminding you how you were lured in in the first place. You’ve been warned. Minimum 120 days to wait for a refund for their mistakes and shortcomings. This is not a travel agent but rather and inconvenience agent.
Waiting 9 months for a refund ..I was told on the phone that the refund had been received from Qatar .,,when it did not reach my account I emailed them...they said it had not been received.
They lied.I have now instituted legal against them and will take every opportunity to expose them in the media...I travel with Opodo, makes everything easier than ever
Opodo really makes the travel so simplistic. I let my travel schedules, short or long, personal or business managed by Opodo. They do great job managing the flights, transit system, hotel booking, car rentals and other services as well.
About Opodo
Do you find the process of researching and booking a holiday online both stressful and uninteresting? Would you appreciate having a centralised online platform from which to perform all logistical and booking tasks? Opodo is a site that brings all the booking and travel services of Europe’s main destinations in one easy to use service, and we want to know what customers thought. Read reviews of the travel service to deicide if its for you, or read on to hear abou the company.
About Opodo
Opodo is a Pan-European travel service set up in 2002 to provide all the services a modern traveller needs, including 450 airlines, over 1.1 million hotels across 194 countries and over 7000 car rental locations across the world. The company has website catering to the markets of almost all of western Europe, including Germany, Sweden, Portugal and the UK. In 2011 Opodo became part of the IDGEO group, the biggest European E travel group, with 3 other brands in its portfolio, eDreams, Go Voyage and Travellink.
Services of Opodo
Opodo is aware of the frustrations of online travel booking and research, and is hoping to bring an end to this with their comprehensive travel service. The website is designed to be easy to use, for people that do not have time to invest in learning about the destinations themselves, but would benefit hugely from being linked with a team of experts who would be able to advise on places to go. The other thing Opodo found in their market research is that people would benefit from travel inspiration, suggesting where people go, which the website also provides. Opodo’s services are seperated into the sections of Flights, Hotels, Flights & Hotels, Rental Cars, and Airport Shuttles. Once customers have created an account they are able to easily manage the trips they make through the website, and using Opodo’s smart AirTools, customers can check for the latest prices, sorted by budget, timing, airline preference or destination. Opodo’s prides itself on five aspect: 1) Their prices are updated daily and are always competitive 2) The extensive choice of airlines, hotels and care hire 3) The convenience of booking all your trips logistics from one platform 4) The comprehensive and high-quality customer service their call centre provides before, during and after the trip and 5) Their growing reputation of satisfying millions of customers.
Complaints, Compliments and Tips for Opodo
If you have used one of Opodo’s service in the past, how much did they help you realise your travel dreams? How easy to navigate and use was their platform? Did you feel the choice of destinations was enough to inspire you to travel? Would you use the service again for you next holiday? Leave future customers all your first hand experience in a review so they can decide if this is a company they would like to work with other not.
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Holidays and Trips | Plane Tickets Reviews & Experiences
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Last update: December 2025
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Review with most votes
I travel with Opodo, makes eve
Opodo really makes the travel so simplistic. I let my travel schedules, short or long, personal or business managed by Opodo. They do great job managing the flights, transit sys... Read onBy: Hank Shaw