Roomdi

All reviews

Roomdi

30% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

N
Nelson Jr.
Roomdi is just a travel-friendly companion guide which not just provide service also, their experience and recommendations regarding the need. Something unique to see these days. I have been to a ...Read on
M
Mick
NEVER EVER AGAIN, Roomdi left me abandoned in a major uk city. Despite a confirmed booking the hotel said they didn’t.t accept the reservation and had no spare rooms. I spent half my day trying to ...Read on
D
David Hughes
Do not use Roomdi !!!! My daughter was left high and dry booking through them a hotel room and finding out late at night that the booking didn't exist and the hotel had never heard of Roomdi. You h...Read on
N
Noureddine Lalmi
I booked a hotel room with free cancellation option full refund if cancelled before 25/06/2021, booking reference, 758900235 unfortunately when my flight been cancelled I cancelled my hotel, and th...Read on
F
fraud@fraud.com
fraudRead on

All reviews (23)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Finest Online Travel Agency, dedicated & highly recommeded

    Roomdi is just a travel-friendly companion guide which not just provide service also, their experience and recommendations regarding the need. Something unique to see these days.
    I have been to a few places, hotels, they were right off the bat- perfect, cost, services, everything just the way I expected.
    Totally reommeded Roomdi-- must try them

    Fraud


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hotel room

    NEVER EVER AGAIN, Roomdi left me abandoned in a major uk city. Despite a confirmed booking the hotel said they didn’t.t accept the reservation and had no spare rooms. I spent half my day trying to find a room on a bank holiday weekend. I ended up in a room that I had to pay £229 for. 8.5 weeks later and roomdi still have my money for the room that wasn’t booked.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Daughters holiday

    Do not use Roomdi !!!! My daughter was left high and dry booking through them a hotel room and finding out late at night that the booking didn't exist and the hotel had never heard of Roomdi. You have been warned! She now has to try and chase them for refund of payment,if she can even get in touch with them,which she has been trying to do for days now. Good luck to anyone who tries to book anything through them.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hotel

    I booked a hotel room with free cancellation option full refund if cancelled before 25/06/2021, booking reference, 758900235 unfortunately when my flight been cancelled I cancelled my hotel, and then they sent me a Voucher of £715, I read the terms and conditions before booking there is no mention of voucher refund, I have been trying to contact them to get my money back, without success only robotic messages through there website, no phone line due to Covid 19 😤😤😤, very annoying, the worst travel agency I ever dealt with, I'm gonna have to escalate this mater with my credit card company so they can deal with them, first and last time booking with this fraudulent agency. Avoid

    Contact your back tell them what’s happened they will refund you the money and claim it back


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    AVOID>>>>fraud

    fraud


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hotel in Croatia for 2 couples

    Prompt. Call for a refund of 17.121PLN for cancelled reservation No. 744221778.
    I finally request a refund of PLN 17,121 for cancelled reservation No. 744221778 by 20.03.2021.
    After that date, I report the crime to law enforcement.
    Any answer from Roomdi. It's common crime

    Jacek Korczyk


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Roomdi

    FRAUD, FRAUD, FRAUD - company not honouring t&cs
    This is illegal, you cannot offer a product then change t&cs after sale and then close all viable contact routes. The the legal term for this behaviour is "gaining money by deception".

    If you are also experiencing the same issues as me then I would urge your to do the following:

    1) Contact your credit card company and dispute
    2) Contact ABTA (uk) or your travel governing body
    3) Contact tripadvisor / trivago if booked via a portal and make an official complaint requesting Roomdi are removed from future use
    4) Contact the hotel (especially if a large chain) and make an official complaint requesting Roomdi are removed from future use

    ROOMDI - you still owe me £50 for a booking which had free cancellation.
    - You did not refund me as previously advised via this forum but instead Amex closed other bookings
    - I have already complained to ABTA. Will be producing letters for Trivago & Sofitel later today
    - your behaviour is disgusting and you should not be allowed to operate


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Poprad, Slovakia

    It's the worst company ever and their activities are illegal not paying a refund in the breach of their Terms and conditions. Appalling customer service. I booked hotel for April in Poprad, Slovakia. Booking was cancelled due to COVID, but according to their terms and conditions I was entitled for a refund. This never happened. I received a generic e-mail and was offered a voucher. I sent a few emails stating that I would prefer a cash refund, but no replay received. I woudn't risk using the voucher offered by them anyway having experienced that level of customer service and having read other customers reviews about their illicit behavior.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    500 Euro

    Mindenki kerülje őket. Az ügyfélszolgálatot képtelenség elérni. Ha mégis sikerül kizárólag semmitmondó automata üzenetekben hajlandóak kommunikálni. Semmilyen kompromiszum fel sem merülhet. Csak az foglaljon náluk, akinek nem baj, ha elbukja a pénzét. Nem ajánlom senkinek.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    1 week stay at Dan Panorama. Tel Aviv

    This company are thieves, con artists and trading fraudulently.... Do not use them unless you are prepared to say good bye to your money.... They did not respond to dozens of my emails asking for a refund...... And as they are based in Spain your holiday insurance is invalid as they do not reply to cancellation confirmation or cancellation invoice in order for you to claim from your insurance. Beware..!!!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2 nights at Disney Dolphin Hotel

    Because of COVID-19 restrictions, the hotel was closed for our original booking date. I was unable to modify or cancel my reservation before the regular deadline as Roomdi would not answer the phone, reply to email, and the website buttons didn't work when clicked. My card has been charged but Disney has not charged Roomdi's account, so Roomdi has stolen my money. I've seen countless other similar complaints, even before Covid. STAY FAR AWAY! I've reported to my bank and to Disney.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hotel

    Will not give My refund as promised and they fail to reach back. First they send an e-mail with confirmation on My refund.
    Have that as evudence.
    Then after not reciewing My money back as promised. I call them and they again confirm that they will refund My money.
    Then a Month more and No money. I then reciewed a voucher instead of money. Still trying to reach them but No working Phone numbers keep sending screenshot of evidence and keep getting No call back or answers from costumer service.
    Will never use them again and have still not gotten My money.



Others also viewed

The Brehon brand logo for reviews of travel and holiday experiences
The Brehon
1 reviews

Lots of people dream of spending the night in a luxurious, comfortable and hospitable hotel with all the service that you can think of. But is The ...

On the Beach brand logo for reviews of travel and holiday experiences
On the Beach
1 reviews

Lounge on, beach lover! Are you just as ready for summer to start as we are? Or maybe you just want a break of the winter cold and travel to the su...

CitizenM Hotels brand logo for reviews of travel and holiday experiences
CitizenM Hotels
1 reviews

If you want or have to spend a night or even a few nights at a hotel, you have many hotels that you can choose from, which might make it hard to de...

Radisson Red brand logo for reviews of travel and holiday experiences
Radisson Red
1 reviews

Most hotels that you can spend a night or a holiday at have quite strict rules of what you can and cannot do, what they will and will not offer and...

Roomdi

If you already know which city or other destination you want to visit during your holiday, you still need a hotel or other place to stay. So where can you find the best hotel provider? One company that offers to arrange a place to stay is Roomdi. But what quality establishments will this hotel provide? Will the hotel be located near the city centre? What kind of facilities can you expect to be present? How easy will it be to book a stay at one of Roomdi’s hotels? And will the customer service of this online travel agency be friendly and helpful if you ask for assistance? The best people to inform you of such matters are customers that have booked a trip at Roomdi's website before. Read their reviews to get an understanding of what Roomdi truly offers. Their opinions, comments, experiences and ratings can help you decide if Roomdi is the best candidate to arrange your next holiday or city trip.

About Roomdi
Roomdi is an online booking platform where you can find over 1480 deals at more than 600.0000 properties worldwide. The company was established in 2017. They claim to have a long history in the tourism industry. They also state to provide “leading destinations”. Roomdi's tagline is "You say when, we recommend Where”. They offer hotels in major cities such as London, Madrid and Marrakesh. Examples of their hotels are the Hotel Modrá Ruze in Prague, the Cortijo San Ignacio Golf in Grand Canaria and the Islazul Acuazul on Cuba. But they also have various hotels in Spain, Liverpool, Fuengirola, Marrakesh, Amsterdam, Berlin, Barcelona, New York and a whole bunch of other cities. So whether you want to do some city sightseeing, enjoy white beaches at the Costa Del Sol or go on a faraway trip to America, Roomdi will be able to provide you with a place to spend the night. That way, you’ll be fully rested for the next day of swimming, sightseeing or cultural development.


Services of Roomdi
The hotels offered by Roomdi can be ordered via theirwebsite. Just enter a city that you want to go to and you’ll already see a whole lot of available options. You can narrow down your search by adding your arrival date, departure date and the number of guests and room that need to be taken into the equation. If any problem occurs, you can contact Roomdi ‘s customer service department. They have an international staff, so chances are that there is someone who speaks your language.

Complaints, Compliments and Tips for Roomdi
Have you ever used Roomdi’s website to book a hotel room? If that’s so, you are the perfect traveller to tell us more about your Roomdi experience. How easy was it to find your destination? Was the hotel staff ready for your arrival? Do they offer the best and cheapest hotels, or can you find better deals elsewhere? And was Roomdi’s customer service will help you with any problems that need to be solved?

Write your review about Roomdi on BritainReviews and tell other travellers everything about your Roomdi experience.