Trainline Reviews

: 21

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86% Would buy here again

Most relevant positive review

  2024-05-07
Train tickets purchased for tr
I bought some train tickets the other day to go from Paddington to Swansea, and then back to Card...Read on
C. Wood

Most relevant negative review

  2024-02-08
Train ticket chaos
The chaos I experienced at the train station on 15th May will always stay with me. Returning from...Read on
Smith

Review with most votes

  2018-08-16
Helpful Trainline
I mostly use Trainline for emergencies. Any Time Ticket is all time favorite,cost may concern. G...Read on
Alisha

Reviews (21)

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    Train Tickets

    I would avoid using trainline. I recently had an experience where the app didn't work and said my ticket was used so I had to purchase another ticket. When I complained about it to trainline they were very dismissive and after 3 months of chasing they have said they can't work out why that happened and won't be refunding my tickets.


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    train ticket

    con business, my train was on time, half way through train had problem, train went backwards and we were told to take virgin media train which took me to central London instead of Watford Junction. I had spend extra to get home on London underground. I complaint and ask for refund and no response what so ever. I will never use this crap website who believes to taking money instantly but don't care about responding to issues.


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