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Demon Tweeks

50% Would buy here again

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Spotlight: What are our customers saying?

Z
Zeeshan
Clutch kit was first product delivered first time to me with 48 hrs of booking. Later for lubricant, helmet and lighting fittings I purchased from DT .. Only matter what attract me -quality produ...Read on
A
Alun Gane
Brilliant service. Items came next day as promised.will use this company again,no hesitation.Read on
A
ANDREW BEVINS
Bad Seller, NO XMAS SPIRIT. bought 2 x disc lock alarms (oxford) for Xmas, tested them on 23/12/22 both faulty . contacted Demon Tweeks asked for partial refund as too late to replace etc. they tw...Read on
R
Richard Jones
Workmanship was very poor, they put a dent in the steering wheel and denied doing it. Disappointed, another rogue outfit!Read on
M
M Fletcher
The most horrendous customer experience ive had to date. I purchased a £1000 helmet from Demon Tweeks and the helmet is defective. It was sent back to DT for them to asses and resolve the issue in ...Read on

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    Reliable

    Clutch kit was first product delivered first time to me with 48 hrs of booking.
    Later for lubricant, helmet and lighting fittings I purchased from DT ..
    Only matter what attract me -quality products ,best and reliable.
    This shop may very good option for those customers who are crazy of racing either car or bikes, DT is a right place to replace their quality genuine products here with similar quality. If

    I ordered a pair of ASV Levers and a K&N Air Filter for a GSXR 1000 K6 on 14/03/2020. UPS Created a label on the 16/03/2020. It is now a full 14 days later and after 5 phone calls in 12 day to Demon Tweeks, I STILL do not have my parcel. Not one of their staff had made any effort at any form of communication either phone or email. Every time I ring them up all I get is the same crap saying that we a re waiting on a reply from UPS.
    There customer service or respect for customers is absolutely non existent. They take your money and they couldn't give a damn how long you have to wait.
    I would NEVER recommend Demon Tweeks to anybody.

    Terrible Service.


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    Motorbike rear wheel tie down straps restraint

    Brilliant service. Items came next day as promised.will use this company again,no hesitation.


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    2 X DISC LOCKALARMS

    Bad Seller, NO XMAS SPIRIT. bought 2 x disc lock alarms (oxford) for Xmas, tested them on 23/12/22 both faulty . contacted Demon Tweeks asked for partial refund as too late to replace etc. they twice refused. so deserved bad and true feedback.


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    Suspension Lowering

    Workmanship was very poor, they put a dent in the steering wheel and denied doing it.
    Disappointed, another rogue outfit!


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    Bell Race Helmet

    The most horrendous customer experience ive had to date. I purchased a £1000 helmet from Demon Tweeks and the helmet is defective. It was sent back to DT for them to asses and resolve the issue in November 2020. Not long after DT receiving the helmet it was lost after they had sent it on to the supplier. Here we are 6 months later and they still are unable to acknowledge it is their fault and replace the helmet. Every time I call i get told they need more time to understand what has happened and what to do and that someone will call me the following day. Im still yet to receive any of these promised calls and im without a helmet to race with! Shocking!!!


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    Sealey trolley jack

    Customer service very poor no return calls following problem with jack ask to speak to manager and have to wait 48hrs for a ‘slot’ it has taken nearly a month to sort out the problem and a refund. I would never recommend or deal with this company again.


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    Racing Simulator Equipment

    I placed an order delivered to the USA. One of the items shipped was not the correct part. I checked my order and it was placed correctly. This was clearly a mistake by Demon Tweeks. Despite several attempts to get an email response I finally heard back once I opened a dispute with PayPal. Now they are asking me to ship the item back AT MY EXPENSE for a refund. The item is valued at $90 and it's going to cost me $46 to ship it back. Since this was an error on their part Demon Tweeks should pay the return shipping. I do a lot of online purchases and this happens once in a while, I understand that but never have I been asked to pay for return shipping if the error was on the merchants part. C'mon Demon Tweeks, do the right thing!


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    A Pair of Black ASV Levers and a K&N Air Filter

    I bought and paid for a pair of ASV Levers for a Suzuki GSXR 1000 K6 on Saturday the 14/03/2020. UPS created a label for the parcel on Monday the 16/03/2020. 14 days later I still have not received my purchase. In the past 12 days Demon Tweeks have made ZERO effort at any form of communication either by phone or email to notify as to when I will receive my goods. I have had to spend money on five overseas phone calls to Demon Tweeks to get an update on my purchase. Only today I was speaking to one of their customer service team and I was given the same line of crap that they have being giving me for two weeks. We will contact you when we here back from UPS.

    This is just not acceptable. Their customer service is horrendous. More accurately it is non existent.

    I would NEVER recommend that anybody spends a penny with theses characters again.


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