Demon Tweeks27 reviews
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Suspension Lowering
Workmanship was very poor, they put a dent in the steering wheel and denied doing it.
Disappointed, another rogue outfit!Bell Race Helmet
The most horrendous customer experience ive had to date. I purchased a £1000 helmet from Demon Tweeks and the helmet is defective. It was sent back to DT for them to asses and resolve the issue in November 2020. Not long after DT receiving the helmet it was lost after they had sent it on to the supplier. Here we are 6 months later and they still are unable to acknowledge it is their fault and replace the helmet. Every time I call i get told they need more time to understand what has happened and what to do and that someone will call me the following day. Im still yet to receive any of these promised calls and im without a helmet to race with! Shocking!!!
Motorbike rear wheel tie down straps restraint
Brilliant service. Items came next day as promised.will use this company again,no hesitation.
Sealey trolley jack
Customer service very poor no return calls following problem with jack ask to speak to manager and have to wait 48hrs for a ‘slot’ it has taken nearly a month to sort out the problem and a refund. I would never recommend or deal with this company again.
Racing Simulator Equipment
I placed an order delivered to the USA. One of the items shipped was not the correct part. I checked my order and it was placed correctly. This was clearly a mistake by Demon Tweeks. Despite several attempts to get an email response I finally heard back once I opened a dispute with PayPal. Now they are asking me to ship the item back AT MY EXPENSE for a refund. The item is valued at $90 and it's going to cost me $46 to ship it back. Since this was an error on their part Demon Tweeks should pay the return shipping. I do a lot of online purchases and this happens once in a while, I understand that but never have I been asked to pay for return shipping if the error was on the merchants part. C'mon Demon Tweeks, do the right thing!
A Pair of Black ASV Levers and a K&N Air Filter
I bought and paid for a pair of ASV Levers for a Suzuki GSXR 1000 K6 on Saturday the 14/03/2020. UPS created a label for the parcel on Monday the 16/03/2020. 14 days later I still have not received my purchase. In the past 12 days Demon Tweeks have made ZERO effort at any form of communication either by phone or email to notify as to when I will receive my goods. I have had to spend money on five overseas phone calls to Demon Tweeks to get an update on my purchase. Only today I was speaking to one of their customer service team and I was given the same line of crap that they have being giving me for two weeks. We will contact you when we here back from UPS.
This is just not acceptable. Their customer service is horrendous. More accurately it is non existent.
I would NEVER recommend that anybody spends a penny with theses characters again.Reliable
Clutch kit was first product delivered first time to me with 48 hrs of booking.
Later for lubricant, helmet and lighting fittings I purchased from DT ..
Only matter what attract me -quality products ,best and reliable.
This shop may very good option for those customers who are crazy of racing either car or bikes, DT is a right place to replace their quality genuine products here with similar quality. IfI ordered a pair of ASV Levers and a K&N Air Filter for a GSXR 1000 K6 on 14/03/2020. UPS Created a label on the 16/03/2020. It is now a full 14 days later and after 5 phone calls in 12 day to Demon Tweeks, I STILL do not have my parcel. Not one of their staff had made any effort at any form of communication either phone or email. Every time I ring them up all I get is the same crap saying that we a re waiting on a reply from UPS.
There customer service or respect for customers is absolutely non existent. They take your money and they couldn't give a damn how long you have to wait.
I would NEVER recommend Demon Tweeks to anybody.
Terrible Service.
About Demon Tweeks
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About Demon Tweeks
Founded in 1971 by Alan Minshaw in the United Kingdom, Demon Tweeks is a retailer giant for all things motor, whether that is for cars, karting, motorbikes or off road races. If you are looking for products for your at home driving fun or for actual races, their online store and superstore will have what you need!
Customer Services: What this business does, and what they have to offer you!
The Demon Tweeks products are split into 6 categories.
Firstly in Motorsport, customers can choose from a very broad product range such as air filters, braking, cooling system, electrical components, exhausts, gauges, helmets, lighting, oils & lubricants, rally navigation and track day essentials, or shop by Brands such as Castrol, Miller Oils, Revotec and Tilton.
In the Karting section, some of the available products are cameras & accessories, kart parts, lap timing products, mechanics wear and pit & paddock accessories plus underwear.
The Performance category offers products such as clutch kits & components, engine & gearbox mounts, gauges & dial kits, harnesses, oils & additives, steering wheels & accessories and turbo tuning.
Products in the Motorcycle category include bars & footrests, bike clothing, chain and sprockets, lubricants, rider & pillion accessories, tyres & wheels and workshop products.
The MX/Off Road sections offers security products, tie downs & transportation, brakes, bodywork & ancillaries, engine parts and motocross clothing.
The Tools/Workshop section offers items such as cycle tools & equipment, clips, fasteners, retainers & seals, fluid transfer & lubrication, heating & cooling, welding & cutting and products for building & construction.
It is possible to arrange for Next day delivery if you live in the United Kingdom, or you can choose to Click and Collect at a Post Office near you.
Customer Reviews: Complaints? Advice? Feedback? Share your thoughts on their strengths and weaknesses!
What do you think of Demon Tweeks? Have you ever shopped on their online store? Or have you visited their Superstore? If so, please take a moment to share your thoughts on their business as this can be immeasurably helpful for customers who are unsure of their company and therefore, cannot decide whether or not to make a purchase. For example, what do you have to say about the website's product selection? Were you satisfied with the quality of the product when it arrived? Did you have any particularly positive or negative experiences with their customer support team?
What do Demon Tweeks have to say about their business? Read and write customer reviews about their products for motorsports, karting and motorsports!
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Categories Demon Tweeks
Car services | Other Car Services Reviews & Experiences
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Seite online seit: 8 June 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Reliable
Clutch kit was first product delivered first time to me with 48 hrs of booking. Later for lubricant, helmet and lighting fittings I purchased from DT .. Only matter what attra... Read onBy: Zeeshan