JustPark

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JustPark

35% Would buy here again

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Spotlight: What are our customers saying?

M
Martin sculpher
Hospital has removed cash parking machines ,except 1 next to reception thank god. That wouldn't accept coins!! Great for old technophobes! Downloaded app ok and entered number. When I left , the...Read on
J
jack grove
I really would not recommend. Its just a scam, you pay for a car parking place which they don't provide. Then they wont accept any liability for failure to provide the space and claim its the space...Read on
A
Alvaro
Do you have any problem with JustPark? You are more than welcome to talk with their “friendly robot: Parky” and their automatic answers. By the way, very “clever” the name ;) Do you need to change...Read on
A
Arjun
Extremely displeased with this service. I had paid to reserve a parking space in advance of my arrival. I arrive early in the morning as I am a key worker and cannot use public transport. When I ar...Read on
A
Alan Colyer
Negative. Paid to park until 5 October got a email saying I've not paid got in touch provided proof and they cancelled my parking now sent proof again waiting on refundRead on

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    £2.00 short term .north Middlesex Hospital

    Hospital has removed cash parking machines ,except 1 next to reception thank god. That wouldn't accept coins!! Great for old technophobes!
    Downloaded app ok and entered number. When I left , the app asked for my reg. (Pay on exit). Entered my reg. Got a tick, and the app went back to asking for my reg again. Had no idea if ithad taken payment from my stored card info. No receipt message. Texted my reg to the 'phone to pay' option. No reply. So paid at the reception machine. Sure other people will get confused and pick up unnecessary fines. Shit app. Shit company. Not at all surprised.

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    Car Parking Space

    I really would not recommend. Its just a scam, you pay for a car parking place which they don't provide. Then they wont accept any liability for failure to provide the space and claim its the space owners problem and not theirs.


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    Losing my money with JustPark

    Do you have any problem with JustPark? You are more than welcome to talk with their “friendly robot: Parky” and their automatic answers. By the way, very “clever” the name ;)
    Do you need to change the date of your booking? Did you pay double by mistake? Is your parking occupied?
    Welcome to JustPark customer service (Parky the bot) and their cancellation policy: if you cancel you lose 100% of your money (oh sorry, 75% if you cancel more than one week before the date of your booking).
    This is how they works: you pay, they get the money and disappear.
    I never had any problem with Your Parking Space (usually cheaper) and with RingGo you can talk with a human being (sorry Parky) if you have a problem.
    So if I am in a parking with the JustPark logo I will always pay with card or I will look for the RingGo number on the other side of the pay machine, just in case.
    Definitely I don’t recommend JustPark if you want avoid losing your money. Maybe not the first day or the second but before or after Parky will keep your money.


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    AWFUL. 'JustPark' - more like DON'T PARK! ref: 18916862

    Extremely displeased with this service. I had paid to reserve a parking space in advance of my arrival. I arrive early in the morning as I am a key worker and cannot use public transport. When I arrived on the day of my reserved slot at 8:20am, all of the spaces were occupied by unauthorised vehicles, many of which were vans that took up more than one parking bay - I was left with no choice but to park in a bay that was suspended as I had to get to work and was issued a parking ticket for £100.

    I explained the situation to their appeals service, however they did not admit any fault our even suggest a solution, and said that I still had to pay the fine. What else am I supposed to do when the parking spaces that I had paid for well in advance are occupied by other vehicles upon my arrival? Why aren’t the parking spaces checked by a warden earlier in the morning to ensure that unauthorised vehicles are not parked in them in the first place, so that customers like myself who arrive at 8:30am are not put in such a difficult predicament? If the spaces are monitored earlier in the morning, then situations like these would not occur. At the end of the day I paid for a service and the service I paid for was not provided due to poor management.

    Unfortunately this is not a one-off scenario. Vans and lorries are often parked in these spaces - taking up multiple parking bays. I was not even told what I could do if my parking space is occupied in the future to prevent such a dispute.

    This is the third time that I have had a scenario where I have paid for a parking space with JustPark and the space was not available by time I got there in separate parking locations.

    I have been met with nothing but frustration from JustPark and I wouldn't recommend their services going forwards.


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    Parking

    Negative. Paid to park until 5 October got a email saying I've not paid got in touch provided proof and they cancelled my parking now sent proof again waiting on refund


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    Booking ref: 16236352

    Negative feedback.

    Paid to park on a driveway as specified on the app for a little over 3 days. Received no complaints from the person who’s properly it is. When returned to my car I’d found both sides of my car to have been keyed while at this property, no answer when knocking on the door, the resident has blocked my number and has also reported my car to the police for apparently parking illegally!!

    They have since taken off their property for parking which makes me feel like it was a scam for money. I’d never use this app again!!

    A lot more investigation work needs to be done before they allow just anybody to rent out their parking/properties for parking!!

    Shambolic


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    0

    Negative for me .I think give rong iformation about parking.I TRAY by day and before a weak didn’t let me in


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    £43

    Negative feedback
    Due to paid £43 to park my car
    Then after 1 hour had to cancel due to an error, and just park paid me back £32.60
    So not happy about that
    Your cancellation policy has a real bad smell just park is a total rip off

    Gave misleading distance for work to parking space and took the money in advance then didn't refund money. Passing over to the authorities.


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