Your Parking Space - Overall Rating based on 29 reviews
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Parking Space
After getting a PCN from Euro Car Parks for my booked and paid parking space. They told me to ignore it and would get it cancelled. 5 Months later, still not cancelled and instead of a £60 fine I'm now faced with £155 fine or legal action!! No helpful response or refund, in fact BEWARE because neither Morrisons orEuro Park say they have any agreement with yourparkingspace and state if you ignore the signs for 2 hour max parking you will get fined. (country to parkingspace info).I used these people a lot for private parking arrangements & it was great, however, I'll not be risking car parks again. Customer Service is hopeless with just automated messages.
Parking in Manchester
IF YOU HAVE AN ISSUE YOU ARE IN TROUBLE!
First time using this company and it will be the last.
At first the app was very easy to use with good instructions on how to find and access the space.
This is where it went wrong. At first the pin didn’t work! We rang the phone number and there were no operators available and cut us off. We tried the whats app at 4pm Only to get a response at 10pm!! Saying have you tried the pin! ???? we also tried contacting on Twitter and Facebook. All with the same reply after a ridiculous wait!
We were left to access the car park behind someone else as we had an even to attend.
I replied the following morning to the whats app saying we have tried the pin and no success. To be told (after another 2hr wait) I I would be refunded and to re book to get a new pin as they couldn’t supply a new one.
I went to re book and guess what. (No space available ) so that didn’t work. I asked for a new pin again but not available I was told and the couldn’t contact the space owner! I am now stuck!!!!
After another 3 hours wait I went public on Twitter and guess what A NEW PIN WAS GIVEN! That actually worked, funny that!
This companies customer service protocol and procedures aren’t fit for purpose as no one answers e phone, or replies to any communication in a timely manner. If it all works then a simple process but in my experience an absolute nightmare! And over 4 hours of wasted time! It’s a good job we didn’t have to be anywhere the morning after!London
I booked my parking on the 04/08/21 for 5 days in London on 26/08/21 I received an email to say the booking had been cancelled but they were able to offer me an alternative. Several emails later and phone calls to a number that is never answered I am still waiting for my alternative as I was due to Visit London on 28/08/21 I have had to book with another company at a much increased price.I WILL NEVER BE USING THIS COMPANY AGAIN>
Parking space
Honestly the worst company i have ever dealt with. First of all I had a booking at a car park to then be told on my arrival that I can’t park there as it’s a private late and I told them well it’s advertised that I can park here and i signed up for the whole month, which you also have to give 30 days notice and are charged again. I emailed one of the customer service team and said I wanted a full refund as it was so embarrassing and cause me so much stress. And told them maybe you should remove that car park from your system because it’s private land and hasn’t actually authorised you to sell spaces on it and they said of course thanks for letting me know, now 7 months later and that parking space is still on there. Honestly avoid like the plague
Sainsburys Brighton BN1 4GQ 08/08/21
When i arrived a little later than i booked i found the car park locked up and couldn't gain entrance to park. I couldn't]t get hold of anybody from Your Parking Space or the Car Park operator. There was also other people there who had booked through Your Parking Space who couldn't gain access to retrieve their cars. I had to go to a NCP car park. I've raised an enquiry and other than a conformation of the email heard nothing.
was under the impression when booking the car park would be open 24/7I will like to add on the plus side I was refunded quite quickly and an explanation that an on going problem that space owns don’t update information
Parking space
So good company. Help staff very friendly and patient for me saving lots of money. I recommend to use this guys
Parking at the National Theatre
I used YourParkingSpace to park at the National Theatre car park in Waterloo, London. The number plate recognition worked on arrival and exit, simply drove in and then straight out after my stay. The £8 advance booking price for all day parking is very good, more affordable than the train even once factoring in the cost of the congestion charge. I will book via this website in the future.
what a fiasco I booked parking on the 04/08/21 for 5 days, on the 26/08 2 days before we went I had an email to say that the booking had been cancelled and that they could offer me a alternative. well three emails later and phone calls to a number that is never answered I am still waiting for my alternative and reply. I have now had to re book with another company which has cost me much more. THANKS FOR NOTHING.
Parking @ Kings Mall, Hammersmith
Had series of issues with car park attendant refusing to recognise YPS customers. I have raised this concern to YPS & told me it's been reported. So I parked again and last night the same thing happened. The attendant told me that it will be the last time he will open the exit barrier for me. I was gutted.
So customers who plans
to use this car park, be wary.75 pounds
Avoid this scamming company! They falsely advised 24hrs access but the space owner was blocking me into his driveway had to call him everyday to get out and in this stupid company wouldn’t listen you are better of talking to a brick wall they were going to rob me and not listen to what i was saying as consumer act protection i have 90 days to cancel without any notice not your 30 days notice for you to scam me of my money! Luckily for me paypal gave me back all my money! DON’T USE THIS WASTE COMPANY WHO DON’T LISTEN TO THEIR CUSTOMERS! Simple don’t be a customer your better off!!! Zero stars for this company!
Review with most votes
75 pounds
Avoid this scamming company! They falsely advised 24hrs access but the space owner was blocking me into his driveway had to call him everyday to get out and in this stupid compa... Read onBy: Suraj