Maple Parking - Overall Rating based on 20 reviews
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Easy booking, efficient service
I went to this place to park my car and it was really easy to book. When I arrived, the service was fantastic. I parked my car easily and found it hassle-free. Also, I didn't have to think about any Ulez issues. They even took care of my car by putting a paper mat to keep my carpets clean. All in all, my experience was great and I will definitely use them every time now. Thank you so much!
Easy to find parking spot, close to the airport
The parking spot was really easy to find and just near the airport. The staff were so friendly and really helpful. The bus was coming frequently so we didn't have to wait long at all. The price was great compared to other places we checked out. Honestly, we couldn't find any faults at all - we will definitely use them again next time we go on holiday!
Quick and convenient parking at Gatwick
Maple Parking is definitely the top parking choice at Gatwick. Being located in the terminal car park makes it super convenient for us travellers. I've been using their services for years and they have never let me down. Their speed in getting my car back to me after my trips is impressive. I always feel confident that my car is safe and secure with them. Knowing that my car is being looked after well while I'm away gives me peace of mind that's priceless. Maple Parking really raises the standard for airport parking services.
Our car was waiting for us
We're just round the corner from Gatwick, but we decided to park here 'cause we had a really early flight home. It was dead easy to book online, only took a few minutes. When we finally made it back from our trip (after a 3 hour delay, ugh), our car was all ready and waiting for us! Thank goodness, 'cause we had 3 tired kids with us. Maple Parking saved us from having to splash out on taxis.
Booking error assistance
Recently, I had to reserve another parking spot for a second car on the same day and I spotted a mistake on my original booking. I got in touch with the customer service team at Maple Parking and I must say, I was really pleased with the support they gave me. The team members were so friendly and professional, they really helped me fix the error. I appreciate their quick response and the fact that they paid attention to detail, as it could have meant one of our cars ending up in the wrong terminal at the airport.
Airport parking service
I was a first-time user of this service and had been disappointed by other companies in the past when traveling from Heathrow. However, this company exceeded my expectations. They really went above and beyond to help me, including picking up my car from a nearby hotel. It was easy to stay in touch with them throughout my parking arrangements, and they even helped me with my heavy suitcase, all with a smile. I did have a bit of trouble finding their kiosk when it came time to pick up my car, but as soon as I handed over the card, my car was ready to go, with no waiting around. This all made my journey home much more pleasant and I was left feeling really satisfied with my decision to use this company.
Airport Parking Service
As someone who used the airport parking service, I was really let down by the whole experience. Even though I did everything they asked and got in touch as soon as I landed, it took way too long for them to bring my car to me. Waiting for a whole hour was just not on, especially after a long and exhausting flight. Their slow and unorganised way of doing things made me wonder if they were really dependable and professional. I suggest that others look for different parking choices to steer clear of these annoying delays and hassle.
Airport parking experience
I recently used the airport parking service and it was really disappointing. They told me to call before I got there, but no one picked up the phone when I tried. Despite that, I found the desk and left my car without any problems. However, when I came back, I tried calling again but no one answered. When I got there, they just casually called for my car and I had to wait for 15 minutes. It was annoying to be told to call ahead when they didn't even answer. I might try a different service next time.
Quick and reliable parking service
I have to say, this parking service is absolutely fantastic. I always feel confident leaving my car with them as I know it's in good hands. The staff are so helpful and quick, which gives me peace of mind every time I use their services. And the prices are really good value for money, so choosing them is a no-brainer for me. If you're looking for a hassle-free parking experience, you should definitely check this place out.
Airport parking experience
I recently used airport parking for the first time and it was a great experience. The drop off point was just a minute's walk from the departures, so it was really convenient. The staff were friendly and helpful, giving great customer service. And it was a huge relief to have my car ready when my flight was delayed. I would definitely recommend this service to anyone needing airport parking.
Airport parking experience
I've been using the same airport parking service for years now, and I have to say, I've never been let down. The efficiency and reliability of this service have really helped make my travels much easier and stress-free. I would definitely recommend it to anyone looking for a convenient and secure place to leave their car while they're away.
Airport parking experience
My experience with the airport parking service was really smooth and convenient. The staff were so friendly and efficient, which made dropping off my car a breeze. The parking lot was in a great location, making it super easy to get to the airport. I would definitely recommend this service to my friends and family for their next trip.
Easy parking
It's really convenient to get to, especially if you're staying at Premier Inn or Holiday Inn as you can't park there currently. You can just hop on the bus outside and there are always plenty of seats available. It's a short bus ride to the terminal! Plus, when you return, your car will be safely waiting near the reception, just give them a call!
Parking service satisfaction
As someone who has been using Maple Parking for a long time, I can say that their service has always been great. Ordering online is easy and they deliver my vehicle efficiently. The staff are friendly and know what they're doing, so I know my vehicle is in safe hands. The prices are fair and competitive, making it a good choice for parking. I've been really happy with Maple Parking and would definitely recommend them to others.
Airport parking
It was a quick and easy experience with a prompt coach service to and from the airport. The car was ready when we arrived and the staff were really polite and friendly.
Parking service used multiple times
I've used the parking service a few times now and each time has been really good. The other day, I tried it out at a new spot and I was really impressed with how well they looked after me. When I got back, I just gave them a call and my car was ready for me in no time. The staff were really efficient and professional, which made everything run smoothly and without any hassle.
Maple Meet and Greet parking at Gatwick
I recently used Maple Meet and Greet parking at Gatwick and I was really impressed. I've used park and ride services before, but Maple was on another level in terms of convenience and efficiency. Being able to just drop off my car right at the terminal made everything so fast and simple. This was my second time using Maple and I'll definitely be using them again in the future.
Lost bag incident
My family and I were really looking forward to our holiday so we decided to use a parking service to look after our car while we were away. When we returned to Heathrow airport, we had trouble with my Tesla key card not working. The parking staff had to pick us up in a mini bus. The driver helped with our luggage, but unfortunately forgot one bag - a special trunki for my daughter which she adores. When we arrived home, we noticed the bag was missing, so I contacted Maple Parking straight away. However, they were closed, so I had to wait until the next day to get in touch with them. I made numerous calls to check if they had found the bag, but they kept insisting that I hadn't handed it over to them. I was positive I did because I personally put all the bags in the car and they have security cameras, so they should have seen everything. I felt like they were indifferent to the fact that the bag was really important to me, and they didn't offer any sort of apology or compensation. This was a really unpleasant experience and I have decided I will not be using their services again at Heathrow.
Parking service review
I've been using this parking service whenever I travel to Heathrow and Gatwick airports. I really rate their loyalty scheme, it's got some great perks for us regular customers. They always provide a top-quality and dependable service. However, I have noticed a bit of hassle at Heathrow T5 lately because they've made some changes that have caused drop-off and collection to take longer. Just so you know, this problem isn't something the parking service can control.
Valet parking service
The drop-off service at this valet parking place is really great. It's quick, simple, and the staff there are really professional and friendly. However, the pick-up service could definitely be better. Even though I called ahead from my flight, I still ended up waiting for over 15 minutes for my car to show up after I landed, which goes against their "No Wait Guarantee." It was pretty annoying waiting that long after such a long journey, and I really hope they sort this out so that customers have a better experience in the future.
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