Dobies - Overall Rating based on 41 reviews

39% Would buy here again

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Featured Reviews

Most relevant positive review

  2024-05-20
Plants

I ordered some plants recently and had a bit of trouble with the delivery by the courier. However, I have to say, the customer care team were fantastic. They replied to all my e... Read onBy: T. Bell

Most relevant negative review

  2024-05-20
Plants order

The customer service from this company is simply dreadful! I placed an order for three plants well in advance, giving them plenty of time to be delivered. But when the end of Ap... Read onBy: Dean

Review with most votes

  2019-04-09
Its so beautiful

Thanks to Dobies i can again grow my garden!!! they have so many options for me so i can make my garden look beautiful. thanks or the great services and such amazing deliver se... Read onBy: Dlehia Merchant

Reviews (41)

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  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Its so beautiful

    Thanks to Dobies i can again grow my garden!!! they have so many options for me so i can make my garden look beautiful. thanks or the great services and such amazing deliver services

    D
    Dlehia Merchant 1 review(s)
    1885

    Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Utterly appalling experience
    Utterly appalling experience. Plants I ordered arrived dead. Others never arrived at all. All efforts to get in touch (only email available as the phone line was 'closed') failed. I am now about £30 out of pocket.

    D
    Diana Thomas

    I had the same problem but my claim was for £9 for plants that never arrived. Send an email to them, showing your order number.
    Diary for 7 days and forward the email onto them again, with words like I’m still waiting.
    I did get my refund into the card I paid them with.
    I will never buy from them again.

    B
    Bev

    Utterly useless plants ordered never arrived Phone contact failed just music then timed out E mailed no response Will try again

    H
    Howard M Hind

    Still waiting for my plants no response to my email phone cust

    service sleepy music goes on forever on one answer's.Suttons dobbies never buy from them again.

    G
    Geoffrey Rawlings

    Lavender plants expected 24th May-no delivery-email reply to contact-assuring me they would arrive soon-still haven't.No contact via phone-or email response-not going to use Dobies ever again.

    S
    Sharon Paterson