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Dobies Reviews : Share your review & read experiences
Dobies
29% Would buy here again
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Its so beautiful
Thanks to Dobies i can again grow my garden!!! they have so many options for me so i can make my garden look beautiful. thanks or the great services and such amazing deliver services
I had the same problem but my claim was for £9 for plants that never arrived. Send an email to them, showing your order number.
Diary for 7 days and forward the email onto them again, with words like I’m still waiting.
I did get my refund into the card I paid them with.
I will never buy from them again.Utterly useless plants ordered never arrived Phone contact failed just music then timed out E mailed no response Will try again
Still waiting for my plants no response to my email phone cust
service sleepy music goes on forever on one answer's.Suttons dobbies never buy from them again.Lavender plants expected 24th May-no delivery-email reply to contact-assuring me they would arrive soon-still haven't.No contact via phone-or email response-not going to use Dobies ever again.
Tomato Plants
Ordered 12 tomato plants on 7th Feb 2022. The first arrived the third week in May but the bulk in the second week of June. This is late .... and maybe too late. All arrived in poor condition, loosely potted so they had shifted around in transit, badly bruised or broken top growth. One is a complete goner , the rest I am nursing back to health but ,coupled with the delayed arrival, it will be a miracle if we see any tomatoes from them this year. I also bought some courgette plants at the same time - they did at least arrive a little earlier but yet again were poor specimens and damaged in transit. I will not order from Dobies again.
Busy lizzie New Guinea Divine Mixed 24 plugs
Tiny plants with only 2 or 3 leaves per stalk, dispatched 3/6/21, delivered 9/6/21. Very disappointed in quality.
Now awaiting delivery of next part of order.
Will not be recommending this service.
Joan CallaghanSeed potatoes, plus a range of seeds.
Most disappointed with the whole lot this year - onion sets very small and weak, peas, poor germination, small seed potatoes, rhubarb roots delivered dried out, like an "Arabs dap", terrible service this year, have bought from Dobies for several years, I do not I will be doing business with them again. Admittedly, I received a refund for the rhubarb with no problem, the truth is they should never have been sent out. What has happened to Dobies? They used to be synonymous with quality and dependability - not any more.
Ditto to Bev and Diana Thomas below. Ordered begonia illumination apricot at the end of April and told they would come in May - June now - and I receive an email offering the exact thing at a reduced price and free delivery. by 6th June!!! I also cannot get anyone to talk to and sort out my problem.
Various including peas and beans
No positives really, Seeds arrived on time.
The boxes in which my peas and beans arrived appear to have been shaken and dropped from a great height. All plants were removed from the tray in which they were grown and all plants damaged to some degree.
Not really impressed with the courgettes or tomatoes. Courgettes barely germinated, spindly tomatoes. But at least they arrived undamaged.Tomato plants
All my tomato plants arrived damaged. Received a replacement and they were no better. Poor packaging with no warning of live plants. The diver left my parcel on the it’s side. It should have been upright!
Damaged plants
Plug plants
Absolutely awful company to deal with!
Constant promises of delivery within the next week but nothing arrives.
Customer service useless. Can't get a refund as too late in the process yet not even dispatched.
Was told that I can refuse the delivery and then they can issue a refund.
How can I refuse something that never appears.
Will NEVER use or recommend this company again.I agree utterly appalling service I paid in april had date 21st may 25th may 31st may now told 11th june they do not respond to emails and dont answer phone never use again looking at the complaints something should be done
Soil and a plant
Awfull place I’ve been waiting for a refund for 2 weeks, ordered two weeks ago and have still not received my order despite ringing them 4 times, each time they tell me my order is on its way, they said they would ring me back and never have, still no refund either, absolute shambles if I could give no stars I would but it doesn’t give me the option.
Tomato & Strawberry plants
I placed an order on the 24th March for various tomato plants and strawberry plants. Strawberry plants arrived 6th May. 1 tomato plant arrived sometime towards the end of May. I have emailed them several times regarding the other tomato plants - no reply. I have since received an email saying they were unable to supply the remainder of the order and would refund the original payment method within 4 days. That was the 9th June - still no refund. Have emailed again - still no reply.
Whilst we are under exceptional circumstances, the lack of response given the time is no excuse and totally unacceptable.I had the same problem but my claim was for £9 for plants that never arrived. Send an email to them, showing your order number. Diary for 7 days and forward the email onto them again, with words like I’m still waiting. I did get my refund into the card I paid them with. I will never buy from them again.
Bedding plants
Weedy plants all crushed in crushed box, terrible
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Utterly appalling experience
Utterly appalling experience. Plants I ordered arrived dead. Others never arrived at all. All efforts to get in touch (only email available as the phone line was 'closed') failed. I am now about £30 out of pocket.