Winebuyers - Overall Rating based on 53 reviews
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Rum purchase for friend's birthday
Winebuyers has been a real pain to deal with. I bought a £170 bottle of rum for a mate's birthday, but it never showed up. Even though customer service said I'd get a refund, I still haven't seen my money back. It's been ages of going back and forth with no end in sight. It's ridiculous that they have time to argue with customer reviews but can't keep their word. I wouldn't touch this company with a barge pole - they're just dodgy and out to rip you off.
£200 order not received
This company is a nightmare to deal with. I placed an order for £200 and still haven't received it. Getting hold of them is impossible - calls go straight to voicemail, emails get automated responses, and they ignore social media messages. I'm convinced they're a scam and I wish I didn't spend my money here.
Two excellent wines
I was really pleased with the wines on offer here - there was a great choice. The ones I chose were top quality and reasonably priced. The Villa Dria and Les Petites Mains were particularly good and I'll definitely buy them again. The only downside was that the delivery took longer than I thought it would, which was a bit worrying. I think they should work on speeding up the delivery to make it a better experience for customers.
Unreliable service
My experience with Winebuyers was really disappointing. I ordered some products but they never showed up. I tried reaching out multiple times through messages and calls, but got no reply at all. This lack of communication left me in a tough spot and without the items I needed for Christmas. It's just not right to keep customers in the dark, especially at this time of year.
Unreceived order
I ordered something on the 31st of December and they took my money, but I still haven't got it! I've asked my bank for a refund already. It's not on, I'm really let down by the service.
Winebuyers keeps going bust
This company keeps going bust, owing suppliers millions and failing to deliver anythint to customers. Don't get ripped off yourself, buy your wine elsewhere. Just do some background searching online to see what a total sht-show this operation is.
Wine
NEVER buy from this outfit! Completely bogus - ordered a case of wine in July - never arrived, calls never answered . After several e-mail responses all from different people who carried on assuring me their accounts team were working through a backlog they simply stopped responding. Clearly they have no intention of returning any money - look at later (genuine) reviews on TP and you'll see they are just thieves... I suspect they are now writing their own fabricated reviews on TP to try and show themselves as legitimate!
Macallan 12Yo Triple Cask
For full disclosure I know two people who work at Winebuyers personally. met them at a party (post covid) a few months back and told me about this new way of buying wine online. Forgot all about it, few weeks later I was searching for a bottle of Whisky for my soon to be father in law. Winebuyers popped up. Jumped on and bought two bottles of Macallan, arrived the very next day expertly packed. Best online 'shop' I have come across in my 35 years of buying Whisky.
I will definitely be using them again.Catini Lombardini
unbelievable price on a case of wine £32 including delivery for 6 bottles that arrived within 24 hours
Macallan Quest Highland
I spent a few days looking around for a specific bottle of Macallan for my husbands birthday. Winebuyers were the cheapest option by some margin so decided to place the order. Couldn't be happier, arrived the next day (delivery window suggested it would take five working days) excellently packaged and trackable delivery. Will definitely be ordering again.
Eulogio Pomares Penapedre 2019
Delivery took three days longer than suggested but happy otherwise
Groot Constantia
brilliant service from winebuyers. i ordered a last minute Christmas gift that arrived within 48hrs very well packed 10/.10 service
Ruinart Rosé Champagne
Excellent all round, ordered arrived as described within 2 days.
Clos Lentiscus Malvasia Blanc De Blancs 2017
Hadn't heard of these guys before. Couldn't be happier ordered from a French supplier, package arrived exactly as advertised within a few days. Will be using again
Barbazul 2018
no issues I ordered some Barbazul from the site, best price I could find online and it arrived within a few days. excellent service
2018 Hermanos Eguren Protocolo Ecologico Tinto
quick delivery excellent price
2017 Quinta Do Monte
Ordered some wine from Spain, shipping was expensive but not bad considering import tax was included which saves the hassle and time wasted having to pay FedEx which has happened to me when buying from elsewhere. Wine arrived well packed a week later so will be using them again.
Carlos 1 Gran Reserva Brandy
easy and quick delivery
Mia Moscato Rosado case of 6
placed an order with my credit card just to be safe. order arrived within a couple of days (five days earlier than expected) so very happy
Pablo Y Walter Malbec
Delivery took almost two weeks but it was the cheapest I could find online so worth the wait
Review with most votes
6 Bottles of wine
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