Furniture in Fashion | FiF Reviews
Reviews (248)
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Great customer service.
Bought a bedding set which became faulty after a few washes, habitat responded swiftly and offered me a full refund, so I could purchase a replacement. Thank you will shop with you again.Good Service
Takes ages to get through to customer service, but they are very helpful when you do! Just be prepared to get on with an activity while you are on hold. The sales advisor was very reasonable about refunding my damaged item.
My first ever purchase from FIF and I’m over the moon.
My first ever purchase from FIF and I’m over the moon. I ordered the Harrogate bed. It was delivered by Argos Home Delivery. It’s stunning! The quality is exceptional! It was so well packaged and the instructions were (thankfully) very straightforward. Looking at the reviews on here, maybe I’ve been very lucky but either way, I’ve no complaints.
Slightly slow delivery but lovely mirror
Just received a mirror from FIF, very happy with the condition and overall look. From first ordering the mirror I received regular emails updating when the the mirror would be delivered, although this did take slightly longer (a week or so) to get here, still very happy with it. Thanks!
Really clear and helpful advice on a product given over the phone
Really clear and helpful advice on a product given over the phone. (a rare treat to be able to call someone)
After my experience with FIF I feel that if I need to order a replacement from FIF It would actually arrive.So impressed with the Service
Ordered a sofa chair that I loved but felt like it didn’t sit right, the chair slopes down too much making it uncomfortable. Spoke to customer services and within a week someone had come out to look at the chair and told me the feet were the wrong way round!!!!!! They checked to whole chair, swapped the feet and plumped it up and it’s better than ever. A fantastic service, best customer service making me feel valid and important and just respecting the problem. So impressed. Thank you!
Worth the money
Worth the money. As described: hinged lid and castors. May well buy a second!
Great Products Quality
My first ever purchase from FIF and I’m over the moon. I ordered the Harrogate bed. It was delivered by Argos Home Delivery. It’s stunning! The quality is exceptional! It was so well packaged and the instructions were (thankfully) very straightforward. Looking at the reviews on here, maybe I’ve been very lucky but either way, I’ve no complaints.
Beautiful Mirrored Furniture,
Beautiful Mirrored Furniture, reasonably priced
Kept up to date on delivery time
Would certainly recommend and would purchase from FIF again .Excellent service,
Easy to order and Excellent service, delivery right on time. The price was right.
Prompt delivery
Prompt delivery happy with product
Excellent product,
Excellent product, price and service! I would definitely recommend!
Great products
Great product, perfect service, smooth easy transaction.
Very friendly and helpful staff,
Very friendly and helpful staff, matter resolved very quickly and with no fuss
Delivered on time
Extremely helpful straightforward and efficient experience when
Purchasing from Furniture In Fashion.
Delivered on time and I was kept informed during the delivery process.Good products
Good product with fast delivery
Great
Great - yet again!!!!
Ordered a bin. Was delivered within 14 days. Looks great in my kitchen.
Another great purchase and service from Furniture in FashionGreat products,
Great products, helpful in store staff and easy to navigate website.
Great products
Great products, helpful in store staff and easy to navigate website.
Fantastic customer service.
Fantastic customer service. I wasn't expecting a fast reply over Facebook, but Mike got back to me within 5 minutes on two separate occasions. Mike was super helpful and sorted everything in minutes!
I have never in my life received such appalling customer service from a company. I have repeatedly contacted this company about a replacement part I ordered and paid for in December. I have been ignored on several occasions and when I have had a response it has promised delivery dates that have come and gone. My item is now over 2 months late despite the fact they are still selling the product on their site. In desperation I contacted their CEO who has also completely ignored my mails requesting information and help resolve my issue. I am not sure how a CEO of a company can treat his customers with so much contempt. I would avoid this company at all costs as it seems once they have your money they no longer care. Shocking service. You have been warned