AWD IT42 reviews
This score is based on 42 genuine reviews submitted via BritainReviews since 2018.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Pc build
Prices are okay, but charging a 40 pounds for building fee and then mess up my build totally, by being incapable of reading my order properly is just sad. Customer service is abysmal it took me two email and 20+ calls to reach out to them. After all them have offered me the difference in price between mismatched parts, a whopping 10 pounds, and recommend me to by cheap wifi card to compensate for wifi that is supposed to be integrated in my motherboard in first place. Try to avoid this place and better build your pc yourself with some Youtube tutorials.
Easy and on time deleivery
its extremely amazing they offer everything that i want on very easy rate Must recommended
About AWD IT
Today, there is almost no home without a computer. People use them to check their social media, work via files and documents, communicate via email or chat, or check the internet for background information. But where can you find the best computer? One of the shops selling computer hardware is AWD-IT. But what will the quality of their computers and monitors be? How useful will their keyboards and mice be? Will their CCTC solutions keep your home safe? Will it take long for your networking equipment to arrive? And what will their customer service have to say if your gaming PC does not meet your expectations? The best way to investigate these matters is by reading reviews left by real customers of AWD-IT. Their AWD IT Reviews can give you an unbiased insight into this technology provider. Furthermore, customer reviews, experiences, ratings and opinions can help you decide whether to buy your new computer at AWD-IT.
About AWD-IT
AWD-IT is an online computer hardware and software retail company that creates custom gaming PCs. The company was founded in 2006, with their main office and showroom in Stoke-on-Trent. The AWD-IT team has a collective experience of over 50 years within the IT and retail industries. They pride themselves on building a solid reputation in the e-commerce and computer hardware industry. Currently placed as the number one seller of PCs on the Amazon Marketplace in the UK, AWD-IT has become one of the top go-to destinations for buyers looking for quality Gaming Gear at affordable prices. They aim to continuously improve their product range, among other things, by investing in their people, service and internal systems daily. This allows them to provide customers with the highest possible level of service before, during and after purchasing items.
Products and Services of AWD-IT
They offer computer components such as Graphic Cards (GPU - Graphics Processing Units), CPU “Central Processing Units” (AMD, Intel), CPU memory (RAM “Random Access Memory”), Intel motherboards, Storage Hardware (HDD “Hard Drive Disks”, and SSD “Solid State Drive”), PSU - Power Supply Units, cables (PCI-E, Extenders, Audio Console Adaptors, Braided Cable Extensions, RGB Light up Power Cable Extensions, ARGB 1 to 5 Fan splitter Cables, etc.), cases, Water Cooling, CPU coolers, thermal compounds, USB cables and many more. In addition, they also offer computer accessories such as mousepads, mice, keyboard & mouse combinations, mouse mats, speed link series peripherals, driving simulators, steering wheels, Gaming Chairs, headphones, earphones, and virtual reality. In addition, there is a special category for gaming PCs, such as mini PC gaming systems, starter gaming PCs, home systems, office systems and interest-free PCs. Besides computers, they also offer CCTV hardware such as Hard Drive Disks (4TB Barracuda, 8 and 10TB Skyhawk, and 12TB Skyhawk AI available. Seagate Brand) Especially suited for the long-term storage of security footage. In their networking equipment section, you can find wireless PCI adaptors, wired switches, routers, HomePlug, digital media players, wireless USB adaptors, Bluetooth, 3G mobile broadband, access points and more. They also offer various PC monitors from Brands like AOC, ASRock, ASUS, BenQ, Corsair, Gigabyte, Iiyama, LG, MSI, Phillips, PiXL, Samsung and AWD (Screens they manufacture themselves). Additionally, the sizes they have to offer range from 21.5” to 31.5”, along with most screens having 1080p resolution. Their computer software section contains operating systems (Windows 10, Windows 11 PRO 64-Bit, etc.) to get your PC started as well as VPN subscriptions (NordVPN, or Bullguard. 6 Device, 1-year subscriptions) and Anti Malware Program Packages (Norton 360 Deluxe, one user and 5 Devices, one year Prepaid) to keep you and your PC safe while browsing the web and Gaming. They also have Microsoft Office Home & Business and Microsoft Office 365 Personal and Family 1-year subscription packages. You can do mobile gaming and computing via tablets, laptops, mobile phones, gaming laptops, Smartphones and other gadgets. And they offer some certified refurbished computer items.
Additional Services of AWD-IT
AWD-IT offers after-sales services like warranties, return policies, delivery services and different payment methods. They offer a warranty on their products, covering labour and parts, fault finding and repair over three years. Return postage for faulty items is covered for six months of product ownership. You also have access to Life-time Technical support. This means they would still try to assist you with issues after exceeding the warrantied timeframe. In addition, they have a delivery service to bring the item to your home, and there is also customer service ready to help you whenever you need assistance.
Email: cs@awd-it.co.uk
Phone: 01782 450 573
Complaints, Compliments and Tips for AWD-IT
Do you already have a computer or computer component purchased at AWD-IT? Then we would like to know what that was like. If you happen to wonder, “Is AWD IT legit?” you would most likely find your answer here by reading the reviews of real customers. How long did it take for them to deliver your CCTV security system? Is AWD IT safe? Are you satisfied with your monitor? Is your gaming computer suitable for the games that you would like to play? And what kind of customer service does this computer shop provide? Write an AWD-IT review and tell other consumers all about it. Like AWD-IT Trustpilot, you can write a customer review for people who need the answer to popular questions like “Is AWD-IT reliable”. However, that doesn't mean the company can't see them; they can utilise the information here to improve their services and appease their existing customers. What does getting a computer from AWD-IT entail? Is AWD-IT reliable? Write a customer review sharing your feedback about their computers, laptops, components, monitors, CCTV, etc.
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Contact Information
AWD-IT, Unit E1, Trentham Trade Park, Stanley Matthews Way
ST4 8GA Stoke-on-Trent
United Kingdom
Categories AWD IT
Online shopping | Electronics Reviews & Experiences | Homeware Reviews & Experiences
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Last update: January 2026
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