AWD IT30 reviews

77% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-26
Gaming monitor purchase

I was really pleased with how quickly this company delivered my gaming monitor. I placed the order on Friday, thinking it wouldn't come until at least Wednesday, but to my ... Read onBy: Courtney

Most relevant negative review

  2021-09-19
Some AMD A8-9600 RADEON R7 thi

on google it says it is good but cannot play apex legends on even 30 fps >:( Read onBy: china boy

Review with most votes

  2020-09-25
Cooler Master H500M

Ordered a pc case on 19/09/20, case was in stock, paid extra for next day delivery, as of writing this on 25/09/20, no sign of delivery. Sent email to customer service over 24h ... Read onBy: Niaz Chowdhury

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    Would buy here again
    Overall

    Motherboard, processor and RAM installed.

    This is the second motherboard bundle I have purchased from this company, the first being several years ago. In each case there has been prompt delivery, and absolutely no fault with the items purchased. They being well put together and properly packaged. I would buy from them again.


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    Would buy here again
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    Some AMD A8-9600 RADEON R7 thiny

    on google it says it is good but cannot play apex legends on even 30 fps >:(

    the A8-9600 is old, and can't play games like Apex Legends

    savage, 1060ti is good enough for apex amd is cheap


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    AWD Citadel SE Ryzen

    Appalling customer service - after playing ping pong emails with the company and sending images of the pc they delivered it quickly became apparent that the pc sent was not the pc ordered - nearly sent the pc back for a refund but read reviews about getting money back - the pc works my son is reasonably happy with it but I'm furious after paying out a substantial amount - tried to contact them by phone zzzzzzzzzz. more than 35 emails sent and now silence no replies nada.


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    pre-built PC

    Ordered a pre-built pc and I am very pleased with their service. Due to christmas and covid their delivery was a bit delayed but it came right in time before christmas as they promised! The PC works perfectly, and was also built very neatly. Pricing is great, I got a great deal for a pre-built and i would definetly order here again.

    Таможенное оформление - это обязательная процедура, которую обязан выполнить каждый участник внешнеторговых отношений при перемещении товаров через границу, оформив полный комплект документов необходимых для регистрации деклараций и выпуска товаров в свободное обращение на территории России. Наша компания поможет Вам в организации таможенной очистки товаров на территории Приморского края, обеспечит полной поддержкой при оформлении деклараций и сопроводит при назначении фактического таможенного контроля на месте его проведения.

    Сотрудники компании Азия-Трейдинг помогут Вам в доставке грузов из Китая, как небольших партий, так и при контейнерных отправках. Предложат оптимальные способы доставки от двери до двери и возьмут на себя функции таможенного агента.

    Оказываем услуги под ключ при работе с Китаем - доставка грузов до Вашего склада, таможенное оформление, сертификация, проведение оплаты в иностранной валюте поставщикам.

    Really enjoyed this post.Really thank you! Keep writing. makaberzux

    Really enjoyed this post.Really thank you! Keep writing. makaberzux

    Really enjoyed this post.Really thank you! Keep writing. makaberzux

    Really enjoyed this post.Really thank you! Keep writing. makaberzux

    Really enjoyed this post.Really thank you! Keep writing. makaberzux


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    Would buy here again
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    Motherboard, cpu and psu

    Ordered these items on Monday 9th, everything was accepted and delivery time was 1-2 days (2-3 for me due to being in N Ireland). 2 days after ordering it wasn’t shipped so I decided I’d email (Wednesday 11th) just to check the status. 2 days later, nothing. No reply to email, nothing shipped I checked this website and see a lot of people are having a similar problem so I emailed to cancel the order and within a few hours they’d cancelled it! So they’ve declined to ship my items all week, didn’t reply to my first email but when I’m cancelling they reply. Strange. DO NOT BE FOOLED BY THE CHEAP PRICES, PAY MORE FOR A BETTER SERVICE ELSEWHERE


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    Parts for a new pc

    Poor customer service. I bought some parts from this site, in the same day when i order, the order was successful processed. Supposed to arrive after 5-6 working days, after 8 working days i send them a email, 2 working days past no answer. I send them a message on website, after 2 working days still no answer. I send them a message on facebook, finally they answer, they said they will have a look at my chase, until next day no answer, i had to ask them again what's going on. My order was marked for despatch and was send for picking and packing but after that nothing was happening, and now they don't have all the parts what i order. I said just to send me what they have and to refund for what they don't have, this was happening on thursday, i expected on thursday, on that day or at least friday to get an answer, but nothing. It's past 15 working days...

    Why do you want date of birth to complete the order


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    Order ID 110225

    Placed an order on 13-10-2020 at 8:42am. The order was for a standard AMD PC with 5 upgrades, order total £428.86 and a standard build time of 7-10 working days. Checkout was quick an easy and I was happy with this and I would expect the item to ship between 21-26 October. I left the item until the 24th October at which point I sent an email just asking for an update on the order, I got a quick response and was told it will be received on either the 28th or 29th October- it was currently undergoing quality control and testing. Up until this point I was still happy and although slightly later than expected, it did arrive on the 29th October.

    The problems arose when I turned the PC on and tried to connect to the internet, the only option it had was for a wired connection (even though I had paid +£20.99 for a 1200mbps WiFi card), I called customer service and spoke to a very calm man called William, William appeared to be more of an IT expert than a customer service expert. He was very calm and useful and made me take apart the PC, send him pictures with the outcome being that there was no WiFi card. It had been missed off the order, the order of 5 upgrades that I had paid for, 1 was missed. This conversation took roughly 1 hour and the only option William gave was to send out a WiFi card and for me to install this. I had specific gone with AWD-IT as I did not want to put a PC together myself and wanted ‘experts’ to do this, but I did not want to go through the hassle of posting it back so I accepted this and he said when it arrives to call him up and go through it again.

    I had hoped that was the end of my problems, however the next day I went to install a game only to be told my hard drive was full. Once again I was confused as the PC came with a 240GB SSD and I had paid an extra £35.99 for a secondary hard drive, a 1TB Barracude Drive. So once again another phone call to AWD IT to see if I was missing something, or if they had failed to install the secondary hard drive. After 1 hour and sending photos of the inside of the PC, they advised that it seems the secondary hard drive was also missed and not installed and the only option was to send me another through the post and for me to install this.

    I was very disappointed with this and asked to speak to a manager, I spoke to Carl who was nice enough to speak to but once again did not really see the issue. He said they can send the hard drive out and I can install it, I tried to explain to Carl that if someone brought in a PC and asked for them to install a WiFi card and a secondary hard drive, they would not do this for free so I was very confused as to why they were under the impression that I would do this for free- especially as I had effectively paid for them to put it together in the first place. Carl said he can offer me a 2TB hard drive, which he said was an upgrade worth £20. I said that whilst that is a nice gesture, I also wanted 10% back from my purchase price as compensation for being failed three times by them. I explained I had paid for 5 upgrades and they missed out 2 of them, that is 40%! I was told it went through quality control and testing and both seemed to miss this, I genuinely couldn’t understand how Carl was so ‘matter of fact’ about it. He advised he is only willing to provide the 2TB hard drive and nothing further, so with this I advised I would like to return the item. A DPD return was provided and I had to wait for the wireless card to arrive before returning it.

    Overall it would be unfair for me to say they were rude or unhelpful, however I did not feel that they cared or were shocked that parts were missing which gives me the impression that this not a one off occasion. I would not recommend this company or trust for them to make another PC for me.


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    Cooler Master H500M

    Ordered a pc case on 19/09/20, case was in stock, paid extra for next day delivery, as of writing this on 25/09/20, no sign of delivery. Sent email to customer service over 24h ago, no response received.

    I appreciate that during current covid situation, things are difficult operations wise, but do not give false certainty when clearly you cannot fulfill it.

    Disappointed with my recent experience with AWD IT. Hopefully, in future this will be different.


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    Pc build

    Prices are okay, but charging a 40 pounds for building fee and then mess up my build totally, by being incapable of reading my order properly is just sad. Customer service is abysmal it took me two email and 20+ calls to reach out to them. After all them have offered me the difference in price between mismatched parts, a whopping 10 pounds, and recommend me to by cheap wifi card to compensate for wifi that is supposed to be integrated in my motherboard in first place. Try to avoid this place and better build your pc yourself with some Youtube tutorials.


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    Would buy here again
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    Easy and on time deleivery

    its extremely amazing they offer everything that i want on very easy rate Must recommended




About AWD IT

Today, there is almost no home without a computer. People use them to check their social media, work via files and documents, communicate via email or chat, or check the internet for background information. But where can you find the best computer? One of the shops selling computer hardware is AWD-IT. But what will the quality of their computers and monitors be? How useful will their keyboards and mice be? Will their CCTC solutions keep your home safe? Will it take long for your networking equipment to arrive? And what will their customer service have to say if your gaming PC does not meet your expectations? The best way to investigate these matters is by reading reviews left by real customers of AWD-IT. Their AWD IT Reviews can give you an unbiased insight into this technology provider. Furthermore, customer reviews, experiences, ratings and opinions can help you decide whether to buy your new computer at AWD-IT.

About AWD-IT

AWD-IT is an online computer hardware and software retail company that creates custom gaming PCs. The company was founded in 2006, with their main office and showroom in Stoke-on-Trent. The AWD-IT team has a collective experience of over 50 years within the IT and retail industries. They pride themselves on building a solid reputation in the e-commerce and computer hardware industry. Currently placed as the number one seller of PCs on the Amazon Marketplace in the UK, AWD-IT has become one of the top go-to destinations for buyers looking for quality Gaming Gear at affordable prices. They aim to continuously improve their product range, among other things, by investing in their people, service and internal systems daily. This allows them to provide customers with the highest possible level of service before, during and after purchasing items.

Products and Services of AWD-IT

They offer computer components such as Graphic Cards (GPU - Graphics Processing Units), CPU “Central Processing Units” (AMD, Intel), CPU memory (RAM “Random Access Memory”), Intel motherboards, Storage Hardware (HDD “Hard Drive Disks”, and SSD “Solid State Drive”), PSU - Power Supply Units, cables (PCI-E, Extenders, Audio Console Adaptors, Braided Cable Extensions, RGB Light up Power Cable Extensions, ARGB 1 to 5 Fan splitter Cables, etc.), cases, Water Cooling, CPU coolers, thermal compounds, USB cables and many more. In addition, they also offer computer accessories such as mousepads, mice, keyboard & mouse combinations, mouse mats, speed link series peripherals, driving simulators, steering wheels, Gaming Chairs, headphones, earphones, and virtual reality. In addition, there is a special category for gaming PCs, such as mini PC gaming systems, starter gaming PCs, home systems, office systems and interest-free PCs. Besides computers, they also offer CCTV hardware such as Hard Drive Disks (4TB Barracuda, 8 and 10TB Skyhawk, and 12TB Skyhawk AI available. Seagate Brand) Especially suited for the long-term storage of security footage. In their networking equipment section, you can find wireless PCI adaptors, wired switches, routers, HomePlug, digital media players, wireless USB adaptors, Bluetooth, 3G mobile broadband, access points and more. They also offer various PC monitors from Brands like AOC, ASRock, ASUS, BenQ, Corsair, Gigabyte, Iiyama, LG, MSI, Phillips, PiXL, Samsung and AWD (Screens they manufacture themselves). Additionally, the sizes they have to offer range from 21.5” to 31.5”, along with most screens having 1080p resolution. Their computer software section contains operating systems (Windows 10, Windows 11 PRO 64-Bit, etc.) to get your PC started as well as VPN subscriptions (NordVPN, or Bullguard. 6 Device, 1-year subscriptions) and Anti Malware Program Packages (Norton 360 Deluxe, one user and 5 Devices, one year Prepaid) to keep you and your PC safe while browsing the web and Gaming. They also have Microsoft Office Home & Business and Microsoft Office 365 Personal and Family 1-year subscription packages. You can do mobile gaming and computing via tablets, laptops, mobile phones, gaming laptops, Smartphones and other gadgets. And they offer some certified refurbished computer items.

Additional Services of AWD-IT

AWD-IT offers after-sales services like warranties, return policies, delivery services and different payment methods. They offer a warranty on their products, covering labour and parts, fault finding and repair over three years. Return postage for faulty items is covered for six months of product ownership. You also have access to Life-time Technical support. This means they would still try to assist you with issues after exceeding the warrantied timeframe. In addition, they have a delivery service to bring the item to your home, and there is also customer service ready to help you whenever you need assistance.

Email: cs@awd-it.co.uk

Phone: 01782 450 573

Complaints, Compliments and Tips for AWD-IT

Do you already have a computer or computer component purchased at AWD-IT? Then we would like to know what that was like. If you happen to wonder, “Is AWD IT legit?” you would most likely find your answer here by reading the reviews of real customers. How long did it take for them to deliver your CCTV security system? Is AWD IT safe? Are you satisfied with your monitor? Is your gaming computer suitable for the games that you would like to play? And what kind of customer service does this computer shop provide? Write an AWD-IT review and tell other consumers all about it. Like AWD-IT Trustpilot, you can write a customer review for people who need the answer to popular questions like “Is AWD-IT reliable”. However, that doesn't mean the company can't see them; they can utilise the information here to improve their services and appease their existing customers. What does getting a computer from AWD-IT entail? Is AWD-IT reliable? Write a customer review sharing your feedback about their computers, laptops, components, monitors, CCTV, etc.


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    Contact Information

    AWD-IT, Unit E1, Trentham Trade Park, Stanley Matthews Way

    ST4 8GA Stoke-on-Trent

    United Kingdom

    📧 cs@awd-it.co.uk

    ☎ 01782 450573

    🌐 awd-it.co.uk



    Categories AWD IT

    Online shopping | Electronics Reviews & Experiences | Homeware Reviews & Experiences


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    Seite online seit: 21 November 2017
    Letzte aktualisierung: 29 November 2024