Ego63 reviews

52% Would buy here again

This score is based on 63 genuine reviews submitted via BritainReviews since 2018.


Featured Reviews

Most relevant positive review

  2025-10-28
Small worries, big relief

the fabric felt surprisingly soft, not plasticky, and the foam had that nice little give that makes you think “oh, this might actually help”. I stuck one behind my lower back on... Read onBy: M. Jones

Most relevant negative review

  2026-01-01
Stock and returns — frustratin

they said it was outside the 28‑day return window even though it wasn't, then wanted £29 for the return label. Oddly, one adviser was surprisingly helpful and processed a r... Read onBy: michael

Review with most votes

  2018-10-18
late delivery

i order some shoes on a 2-3 day delivery it said to order before noon. this was on friday at around 11 , it is now thursday and no sign. i ordered these shoes for a wedding and ... Read onBy: nadine



Reviews (63)

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    Pink two-piece and black top purchase

    I recently had an experience with this company and it wasn't the best. I ordered a pink two-piece set and a black top, which sounded cute. However, when they arrived, the pink set had the waistband detached from the stitching on the inside. I contacted customer service through email to explain, but they kept asking for photos of the damage, even though I couldn't show it in a picture.


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    Clothes

    Avoid being scammed!

    Ordered 10 items from Ego. Whilst the clothes were nice and pretty good quality, Ego attempted to scam me by saying that I had only returned 6 items when I returned 9 and so refused to refund me the extra £70 I was owed.

    The first email I received said that on their 'records' I had returned 6 items. After I pestered them, I received another email asking if I had put the paper invoice in the parcel because my return wasn't in their records? Bit of a contradiction! And a complete lie that only 6 items had been recorded.

    They then conducted an investigation with Royal Mail - which suggests to me that they hadn't even received the parcel in the post! So strange. After almost 2 weeks of keeping at them, I managed to get my money back.

    Do not order from here if you want to avoid being scammed or having to email back and forth for 2 weeks to get your own money back.


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    A furry Baseball Cap

    Please avoid this company at all costs. I ordered the hat in the image and it arrived nothing like it, like a big furry Russian hat with a peak. I obviously didn't wear it, didn't inspect it, hated it. Returned straight away in the same packaging received. I recently received an email to say...
    "Hello,
    I hope you are doing fine.
    I am reaching out in regard to the order that you have returned.
    After inspection, the warehouse team declared the item faulty/not in resalable condition which is the reason your items have not been refunded, therefore the items have been disposed of."
    WTH?! Firstly I can barely see anything wrong with the hat, if i squint there might be a mark on the rim, this was absolutely a) not done by me b) not noticed by me. However, had they contacted me and advised, I would have rather kept the ... than them binning and keeping my cash! Looking through their Ts...Cs it is something that they do state, never in my existence have I heard of this...is it legal?
    Since this has happened I have checked trustpilot and it seems that this is what they do. So they will probably resell this hat, therefore pocketing the cash multiple times. What I do know is that this company are con artists and should not be used!


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    Biker Boots

    I ordered some biker boots and when they arrived the box looked like it had been given to a dog to look after! I emailed the help team and they were fantastic. They replied quick and fast and refunded me my delivery costs and were over all very helpful! I love their shoes and boots and I have never ever had to write a email to complain! But they were fantastic and the boots are comfy and soft! 10/10 thank you Chloe at Ego for sorting this!


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    2 pair of heels

    Love both pair of shoes. In the process of ordering the 3rd pair within 3 months. Shipping takes a little longer but I'm ok with that. I order ahead of time just in case there is a delay. Only thing I dont like is that you can leave a review under the shoe to let others know if they run big, small, exact size etc...


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    Lace up square heels

    Was so excited! Trusted this company as I ordered before. Took my shoes out of town only to realize they mailed me 2 left feet! Went online to return & was asked to pay $10.87 to return shoes I paid to have express delivered and can’t wear! Also out of town with many events & no dress shoes now! Thanks a lot ego!

    why'd you wait until you were out of town to check dude loool


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    2 pairs of shoes

    The worst company I have ever dealt with will never order from them again!!! Ordered shoes on the 15th of July 2020 (2-3 days delivery) & today is the 28th of July. Its been 14 days no shoes, check order status they are in the bloody warehouse!!! No phone number to call so I emailed got an automatic response i will get a reply in 48hrs. Im still waiting for a reply. Smh when am i ever going to get my shoes!!!!!!


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    Diamonte knee high fishnet boots

    I find that a lot of places only sell knee high boots that fit girls with skinny legs - that is NOT the case with these boots! I was so apprehensive to order them because I didn’t think they’d fit my thick thighs or calves but they fit perfectly and they have made me so so happy! I am beaming! The diamonte sparkle is even more stunning in person, I never want to take these boots off! I’m obsessed! Thank you so much Ego! ❤️

    Can you tell me when I will receive my order?


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    Jalen Square Toe Thong Clear Perspex Pyramid Heel Mule In Nude Patent

    I've purchased this for my best friend. She loved it so much and said it's the most comfortable shoes she's ever had. Making the order was pretty easy and the website is very customer friendly. Keep it up EGO!!!!


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    Anna boots

    I got all my shoes from Ego!
    Thank youuu


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    Reve - Stassie Edit

    Just bought the Reve, I love the shoes and it was delivered very fast. Love the packaging! First time and I will be a returning for sure xx


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    order&delivery.

    Ordered few times - always been happy, perfect fit, good quality , amazing packing , fast delivery???? plus the nicest customers support ever.. even today I placed my order again. Can’t wait for my tomorrow delivery ❤️


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    Icy Platform Barely There Clear Heel In Nude Patent

    I have been purchasing from this lovely company and have never been disappointed with the quality, I love them all!!! Plus the customer service team responds to query in a timely manner never been so impressed with a company before. Keep it up EGO!


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    Shoes

    I love EGO! Every time I've ordered, it has been on time and high quality. The customer service team in particular are fantastic to communicate with and they are nothing but accommodating. Not only this, their shoes and accessories are SO comfy and so reasonably priced. I'm really impressed with EGO's service and will continue to shop with them. A forever customer for sure!!

    Hi, can I please ask you where do you communicate with the customer service team? As I can’t find any way of getting in contact with them. Thank you


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    2 pairs of shoes

    Ordered 2 pairs of heels from Ego at 10pm and had received them by lunch time the next day! Amazing delivery service! Both heels fit perfectly and are really good quality! Will certainly be ordering from them again!


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    Heels

    I will definitely order again from this company. I have bought a pair of heels, the shipping was on time, which was surprising during the lockdown. I love the quality of the shoes. I am really impressed, I will now buy a pair for my daughter.
    Love you EGO !


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    Kaia

    Amazing shoes! Great quality and a really great price too. I could not be happier with my purchase I really recommend Ego Shoes! I will deffo be making another purchase very soon!


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    Heels

    Love my new shoes ❤️


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    Two pairs of heels

    I got these for my daughter and grand-daughtet. They love them! Good quality and price. The shoes were also delivered on time.


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    shoes

    At first I was excited. Now, the disgusting postman couldnt even deliver them but they took my money. They wont process my return but want me to reorder the same shoes for their mess up! The company is trash and Simmi Shoes is the only UK based company with good service. NEVER BUYING AGAIN.




About Ego

Shoes are the most important part of an outfit. If they?re not comfortable enough, you could be left in pain after every time you wear them. Therefore, it?s important to find shoes that fit you best. But where can you get them? One of the establishments that specialise in the sale of shoes is Ego. However, it?s always better to read customer reviews online before you make your purchasing decisions. Shoes should be made of high-quality materials to offer comfort and sole support for your feet. Therefore, read Ego reviews to get some idea of what shop and brand Ego truly is.

About Ego

Ego UK is an online shoe store based in the UK. In their own words, they sell trend-led sassy footwear for stylish shoeaholics around the globe. Seeing as it is a brand popular with some celebrities, opinions seem to lean towards the positive. Ego originated from a brick-and-mortar store founded by Mohammed Fiaz in 1976. Since then, in 2015, his nephew, Usman Riaz, and son, Adeel Fiaz, picked it up and helped transform it into the successful fashion brand it is today.

Is Ego a good brand?

Ego is currently known as one of the fastest-growing brands in the UK. They design and manufacture their shoes and then ship them to stores that have them available for sale. They also sell their shoes in their online store, open to anyone worldwide. Their products are made cost-effectively, allowing most people access to affordable, high-quality clothing and shoes.

Products & Services of Ego

You can order all the shoes featured on Ego? website online. Ordering is as easy as just clicking on the shoes you want and adding them to your cart. After looking at some reviews, it?ll be clear to see what is available and what is popular. If you?re shopping for a specific purpose or occasion, consider looking at the general trends on their site. These include colour pop, frill seeker, all that sparkle, in the detail and cash cool, and shoes for wedding guests, holidays, Halloween, Christmas, parties, proms, festivals and more. Although they specialise in shoes, they do have clothes for sale.

Ego reviews

They offer heels like floral heels, heeled sandals, stiletto heels, lace-up heels, heeled mules, Perspex heels and platform heels. Their boots catEgory contains long, floral, ankle, lace-up, sock boots and biker boots. For more information on boots, look at the Ego boots reviews available. Not a real fan of heels? Fortunately, they also offer flats like trainers, gladiator sandals, flat floral shoes, platform espadrilles, sandals, and sliders. And they also sell shoes in materials like velvet, satin, peep toe and some other materials and styles.

Ego clothing reviews

Although Ego is predominantly known as a shoe brand, they also manufacture and sell clothes aimed at fabulous and fierce individuals. They sell clothes that need minimal effort and time to get dressed in or maintain, as well as outfits that ?slay?. The clothing catEgories they have for sale are dresses, co-ords, jackets, tops, body suits, trousers, knitwear and skirts. In addition, the shirts they have available are long sleeves, crop, going out, and black tops. Co-ords are two-piece sets, so Tops and trousers with matching colour prints or fabrics. A bodysuit is a one-piece form-fitting or skin-tight garment covering the torso, crotch, and sometimes the legs, hands, and feet.

Additional Services of Ego

After completing your payment, Ego will send the items to your home. For orders placed by noon, delivery could take 2-5 working days, and if placed before 10 pm, you might even be eligible for next-day delivery, depending on your location. Parcel tracking is available for ease of mind, and their main delivery service is Royal Mail. They offer free standard delivery on all orders over a certain amount. Students can benefit from their 25% student Ego discount code. Joining their mailing list will award you 15% once off the price of the next order that you place on their website. There?s also an Ego sizing guide to help you find the right shoes. If you encounter any problems or complaints, the best action is to contact their customer service department. Email: Help@Ego.co.uk

Compliments, Complaints, and Tips for Ego

Does your shoe collection already contain shoes, flats, heels or boots from Ego? Is Ego legit? Share your feedback; many would love to hear all your opinions and experiences with this shoe brand. Did their customer service bring the right shoes to you within a reasonable delivery period? How comfortable and durable are their shoes? Did you receive the correct size, and how did it fit? But what can be expected from their products? Will their footwear genuinely be comfortable enough to support you all day? Is the material and construction of the shoes durable and sufficient for long-term use? Where does Ego stand on terms like customer and delivery service? And how did their customer service department respond to your questions or complaints? Write a customer review and tell the company and potential customers what you think about Ego. Can you walk in shoes from Ego all day? Please write Ego website reviews about their flats, sandals, heels, boots, espadrilles, platform shoes and sliders. These Ego UK reviews will provide others with an answer to questions like, ?is Ego Legit? observations, remarks, and opinions could help them to decide if Ego is their new preferred shoe supplier.


Details

Contact Information

🌐 ego.co.uk



Categories Ego

Online shopping | Fashion Reviews & Experiences


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Last update: January 2026


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