Kelsey Media Reviews
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Magazine subscription
I've just bought a magazine subscription from Kelsey Media and I've got to say, it was a great experience. Daisy Angelo was so helpful and had a really positive attitude when helping me out with my purchase. She gave me all the info I needed and made the whole process really easy and quick. The variety of magazines they offer at Kelsey Media is really impressive, covering a wide range of interests and preferences. I managed to find exactly what I was after without any trouble at all. All in all, I'm really pleased with the service from Kelsey Media and I'd definitely recommend them to anyone in need of some quality magazines.
Magazine purchase
I bought a magazine from the website recently and had a really good experience overall. Before I placed my order, I got in touch with customer service and had a chat with a helpful lady called Daisy. She was very accurate and pleasant to talk to, which was nice. After I paid, my package was sent out quickly and got to Dutch Customs within a few days. But it took a bit longer than I thought to get from the customs to my house, about 10 days in total. Even with that delay, I liked the range of magazines on the website and found them interesting. I'll definitely be thinking about coming back in the future for more purchases.
Gift subscription
I recently received a gift subscription from this company, but had a small problem with the delivery address. I got in touch with customer service and was really impressed by how quick and friendly Daisy was in responding. She sorted out the address change immediately and even said she could send a replacement if there were any problems because of my mistake. Luckily, my grandson didn't have any issues getting his magazines despite the address mix-up, but it was nice to see that they were willing to help out so much. So far, the magazines have been arriving on time and the customer service has been top-notch.
Magazine subscription cancellation
I recently decided to cancel my magazine subscriptions because I found myself spending more time reading news online rather than flipping through physical magazines. When I contacted Kelsey Media's customer service, Daisy was absolutely fantastic in helping me with the cancellation process. She was friendly, understanding, and very efficient. I really appreciated her assistance, and it definitely made the whole process a lot smoother.
Subscription Deals
The switch from Carpoligy to Kelsey Media has been a total mess. I used to love getting subscription deals through Carpoligy, the service was fantastic and the deals were brilliant. But ever since Kelsey Media took charge, it's all gone downhill. Firstly, they charged me for a subscription I didn't actually have under them. Then, when I tried to buy a new subscription through what used to be Carpoligy but is now Kelsey Media, it was a nightmare. The whole process was confusing, I kept getting the wrong information, and the customer service was just awful. All in all, I would strongly recommend avoiding Kelsey Media.
Subscription renewal
I've just renewed my magazine subscription and it was dead easy! I even had a question about my order and the customer service was dead nice and helpful. They answered my question right away and made sure I was pleased with my purchase. All in all, it was a top experience and I'll definitely be back for more.
Customer Support Team
Daisy and the customer support team at this company were amazing. They were really honest, speedy, and super helpful in helping me find those tricky items I was after. They not only answered all my questions, but they also went the extra mile to make sure I was happy with my purchase. It's so nice to see such dedication and care for customers. I'll definitely be coming back because of the fantastic service I got.
Missing item replacement
I had a bit of a problem the other day when the thing I ordered didn't show up. But, I gotta say, the service I got to fix it was top notch. There was this lady called Daisy from customer service, she was really good - quick and nice, got me a replacement in no time. I was impressed with how fast they sorted it all out and how well they kept me in the loop.
Subscribed for a while
I've been receiving magazines for ages and they always arrive right on time. I'm really pleased with them. I cancelled my subscription easily because I'm not interested anymore. I just sent a message and they replied the next day to confirm it had been cancelled. It was super quick and they were nice about it, no problems at all.
Magazines to Sweden
Daisy from customer service went above and beyond to assist me in sending magazines from the UK to Sweden. She was so friendly and made sure to follow up with me to ensure everything was sorted. That's what I call excellent customer service - not only solving the issue but also ensuring my satisfaction in the end! Thanks a lot, Daisy!
Ultimate music guide
I bought this amazing music guide from Kelsey Media and I have to say, I was so impressed with the service. Even though I ordered it right before Christmas when everything gets a bit crazy, the magazine arrived really quickly, even quicker than they said it would.
Replacement copy of magazine arrived promptly
I had a problem with my magazine order from Kelsey Media because it came without the CD. But, Daisy Angelo from Customer Services was really helpful and quickly sent me a replacement copy of Uncut. I really appreciate her quick response and great customer service.
Ordered magazine subscription
I ordered a magazine subscription from them but never received it. They claimed it was out of stock, but really? And then they didn't want to give me a refund until PayPal stepped in. Their customer service is seriously dreadful, so I wouldn't recommend spending your money there!
My cancelled subscription
So, you know, I had this subscription that I had to cancel because of some changes going on, and I was proper gutted about it. But then this lass called Daisy was, like, well helpful and got back to me about my cancellation dead quick and in a proper efficient way. I proper appreciated that, cheers Daisy!
Replacement CD
I ordered a CD from this really cool place, but when it arrived it was broken. I was gutted, but the lady, Daisy, was amazing. She sent me a new one. Unfortunately, that one then ended up getting lost in the post! 📦 However, Daisy didn't give up. She managed to find another CD and sent it to me. Daisy is honestly the best! 🌟
Excellent and helpful after-sales service
Daisy was really fast at getting back to me about my order query, she was brilliant and gave me a lot of help. Thanks a lot, Daisy!!
Quick email reply
They got back to me really fast when I emailed about my order missing something. I mean, within 5 minutes! They fixed the issue and sent it out on the same day. It was awesome!
My December magazine issue
You know what? I let them know, and they sent me a replacement straight away! Big thank you to Daisy for being such a great help!
Quick and efficient service
I spoke to Daisy and she was so quick to respond and really helpful. The service was fantastic and she kept me updated throughout. I would definitely recommend this place to my friends.
Review with most votes
Subscribed for a while
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