Kelsey Media Reviews
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Reviews (25)
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Quick and efficient service
I spoke to Daisy and she was so quick to respond and really helpful. The service was fantastic and she kept me updated throughout. I would definitely recommend this place to my friends.
Variety of publications, difficult to cancel
Kelsey Media has got some really interesting stuff to read, but it's a bit of a pain to cancel. Subscribing online is a breeze, but cancelling is a total nightmare, much like Virgin Media. It would be great if they could make it easier, then I'd happily rate them higher.
Changed delivery address
I had to change my delivery address twice and every time I got in touch, they were really quick to respond and assist me. Daisy Angelo was the person who helped me and she was absolutely fantastic! It's great to experience such efficient and prompt service in today's fast-paced world.
Misleading purchase
I bought something from this company for £28.99 but it never arrived. Customer service gave me conflicting information and then refused to give me a refund. It was really frustrating and disappointing. I wouldn't recommend this company to anyone.
Yearly subscription refund issue
I'm really not happy with the customer service at this company. I've been trying to get a refund for a payment that was taken out on the 27th of February 2024 for an annual subscription that I forgot to cancel. Despite all my efforts, I haven't managed to get my £39.99 direct debit refunded. I'm feeling really frustrated and disappointed by the lack of communication and help from the company. Sadly, this whole experience has left me with a bad feeling, and I won't be using their services again in the future.
Address change request
The customer service at this company was brilliant! I had to ask for a last-minute change in my delivery address and Daisy Angelo got back to me really quickly. I was really impressed by how fast and efficient she was in sorting out my request. It definitely made my whole experience with the company much better.
Review with most votes
Gift subscription
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