Made In Design - Overall Rating based on 46 reviews
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Eva Solo Kettle
Delivery took around 3 weeks. The expensive kettle broke, it's poorly designed. The company doesn't communicate via email or answer their phone. AVOID !!!
Alessi coffee pot
Easy to order but delivery was very, very slow and took weeks.
The coffee pot does not work properly.
The return process involves submitting a form for processing. No response received at all to that and impossible to get a response on the phone.
I would not use them again.Ornamental birds
Item arrived damaged, and have had no response to any of my emails or calls to customer services for a refund since. Dodgy company, shop elsewhere!
200285335
I bought a Pols Potten stool and it was…
I bought a Pols Potten stool and it was damaged when I unpacked it. I tried to contact Made in Design several time and then in the end I got a email saying:
Products transportation is at the customer's own risk, even if they are shipped or returned carriage free.
Therefore, Made In Design advises the customer to check the condition of the products upon delivery and before signing the acknowledgement of receipt of the parcel
Dont buy from this company!Lamp
Poor customer service . Had to wait in all day for a package when it arrived I unpacked it and it was broken . Asked for a part refund as it was still usable and I didn’t want to have to wait in another 2 more days to return and then to receive a replacement but they refused to offer any type of part refund . Best they offered was 10% of my next order of £150 . Complete jokers . Will never use their service again and recommend others don’t too .
Best quality
I recently tried their services and i am very satisfied with the results. also recommend you if you are going for the first time, this is so amazing
This review is 2 years old and all the others since then are terrible - don't know why it is still so high up on the list
Review with most votes
Best quality
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