Made In Design Reviews

: 46

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54% Would buy here again

Most relevant positive review

  2024-05-09
Table Palissade purchase
I recently bought the Table Palissade and I was really pleased with the amazing deal I managed to...Read on
E. Jones

Most relevant negative review

  2024-04-12
Damaged furniture
The furniture I bought arrived in a really bad state - with cracks in the wood, joints not lining...Read on
duncan

Review with most votes

  2018-08-30
Best quality
I recently tried their services and i am very satisfied with the results. also recommend you if y...Read on
henry

Reviews (46)

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    Fast turnaround furniture order

    At first, I wasn't sure about ordering from this site because a lot of people said the customer service was bad. But I decided to go for it anyway since I needed some furniture pretty urgently. I paid a bit extra to make sure it got to me in time for a special event, but unfortunately, the tracking info wasn't being very helpful, and it looked like my order was stuck with the delivery people. I dropped an email to customer service and they got back to me pretty quickly. They managed to nudge the courier along and update my tracking info. It did end up taking longer than I'd hoped for my stuff to show up, but all in all, I was quite happy with how it worked out. I reckon I might've been a tad too impatient initially, especially after all those other negative reviews and the lousy updates from the courier company.


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    Pendant light purchase

    I came across this company on Instagram by chance and thought I'd give their pendant lights a go. I have to say, I was really pleased with the whole process. They communicated well and quickly, the service was excellent, and the pendant light I received was really good quality. There was a wide range of options to pick from, which made it hard to choose, but I eventually found the ideal one for my home. I've already told my friends and family about this company, and I'll definitely be returning for more in the future.


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    Furniture for living room

    I have to say, I was really pleased with my experience with this company. At first, I wasn't sure about ordering from France to the UK, but it all turned out great. The customer service was top-notch - they were nice, really helpful, and quick to respond. They made everything so easy and hassle-free. The furniture I got for my living room was even better than I thought it would be, and I couldn't be happier with it. I'll definitely be shopping with them again and would definitely recommend them to anyone else.


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    Garden furniture purchase

    I was really impressed by the variety of stylish and classy garden furniture they had on their website. It was nice to see some different pieces that you don't usually come across in the UK. The benches I bought arrived on time, but one of them had a little mark on it which was a shame. Luckily, the customer service team quickly came up with a few options to fix the problem, which I thought was great. All in all, I had a good shopping experience and I'll definitely think about shopping there again in the future.


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    Table Palissade purchase

    I recently bought the Table Palissade and I was really pleased with the amazing deal I managed to get. At first, the price seemed a bit high, but after thinking it over, it actually seemed pretty fair. Ordering was really easy and quick, and my table arrived promptly. The packaging was top-notch, making sure my table arrived in perfect condition. All in all, I'm really happy with my purchase and the whole process with this company.


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    Awesome products

    I had a brilliant time dealing with this company! The service was fantastic and the products were really cool. I was so pleased with my purchase and would definitely shop with them again. 😊


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    Home decor items

    I wanted to share my recent experience with this company where I bought some home decor bits and bobs. I have to say, I was really impressed with the service they provided. It was super easy to use their website, ordering was a doddle. The stuff I got was top-notch, just what I was looking for. And they delivered it really quickly, it came earlier than I thought it would. All in all, I'm really happy with how it all went down and would definitely suggest giving them a go to anyone else.


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    Original design bookcase

    I really liked how this bookcase looked, its design was so unique that I just had to have it to jazz up my home decor a bit. The whole ordering process was really easy and I was pleasantly surprised by how fast it was delivered. It arrived in perfect condition, all thanks to the great packaging job. Putting it together was a piece of cake and I'm so happy with how it fits in my living room. In the end, it was a brilliant experience buying this bookcase.


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    Quick delivery, good quality

    You know, I was a bit unsure about this website at first because I saw some bad reviews talking about slow replies and stuff being out of stock. But I have to admit, my experience was actually really good. My order arrived in just 4 working days, which was a nice surprise given everything going on right now. And the product itself was top quality, just like they said on the website. So, to anyone who's doubtful - don't judge before you try!


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    Desk Lamp

    I was pleased with the desk lamp I got – it was just what I wanted. However, I was a bit disappointed that it took longer than I thought for the delivery, about 2 weeks late. It was frustrating as I was excited to use the lamp in my office. Even with this issue, I'll think about ordering from them again, assuming the delivery is better next time. Thank you for sorting out our worries.


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    Four chairs Fermob

    I'm really gutted. We bought four Fermob chairs, but when we were paying, there was an error message. We figured it might be the credit card, so we used another one. Turns out, we ended up getting the same order twice, and obviously, we got charged twice!
    Now we want to send one order back, but they want 75 euros for it! We even took a snap of the error message during payment on the site, but they won't admit it! It's totally unfair, especially since they can see from our order history that we tried to pay 8 times, so it's definitely their site's fault! Don't go near them, trust me!


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    Damaged furniture

    The furniture I bought arrived in a really bad state - with cracks in the wood, joints not lining up properly, and shelves that didn't fit right. When I tried to contact customer service for a refund, it was as if no one was listening. I didn't hear back for more than a week, and every time I called, the call mysteriously got disconnected. Even when they eventually agreed to pick up the furniture for a return, there was no heads up about the courier coming or any tracking details given. It's been a month now and still no refund. Totally not on!


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    My cool stuff

    I received my items and they were exactly what I had ordered. The delivery did take a bit longer than expected, and I mentioned this to them. They, however, responded quite promptly, which I appreciated.


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    Furniture

    I recently bought some furniture from the website and I have to say, I was really impressed with the service. Ordering was easy and the website had loads of options to pick from, so it was easy to find what I wanted. The prices were good too, felt like I got my money's worth.


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    Modern bathroom accessories

    I'm absolutely delighted with my new modern bathroom accessories. They were exactly as described and lived up to my expectations. The delivery was really quick and arrived within the specified timeframe.


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    Stylish home accessories

    I have to admit, I was really pleased with my experience with this company. The items I bought were really stylish and top-notch - just what I needed to liven up my house. The communication with them was spot on, they kept me in the loop every step of the way. All in all, it was a fantastic experience and I'll certainly be shopping with them again in the future.


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    Easy ordering and quick delivery

    I recently bought something from this company and the ordering process was easy and quick. The delivery arrived surprisingly fast which was great. However, I did have some problems with the delivery service as it was hard to track my package and I had to do some extra organising. The overall experience was good, but there could be some improvements made to the delivery process.


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    Ferm Living table legs

    I ordered some table legs and I was really pleased with how quickly they arrived and how well they were wrapped up to keep the paint safe. It did take a couple of days for the shipping details to come through after I ordered, but I was happy with the service overall.


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    Super cool stuff

    I'm really pleased with everything I bought! The stuff I got was super cool and totally transformed my room, it looks awesome now. I'll definitely be shopping at this store again. If you're unsure about making a purchase, I say go for it - you won't be disappointed!


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