Music Magpie - Overall Rating based on 43 reviews
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Pre-owned DVD box set, 10 years old
I bought a second-hand DVD box set that was 10 years old and I have to say, I was really pleased with how good it was. The price was really good for something so old and all the discs worked perfectly, no problems at all. It was even better that it came with free postage and packaging. The delivery was quick, it arrived within a week of me ordering it. Overall, another fantastic purchase from this company that never fails to impress me with what they offer and how they look after their customers.
Bank transfer payment, fast communication
I had a great experience with the company when I sold some items and asked for payment via bank transfer. They kept me updated the whole time on where my parcel was, which was reassuring. I liked how open and communicative they were. Also, I noticed that when I asked for payment through bank transfer, they sorted it out pretty fast once they got the goods. In general, I was really happy with the service I received from the company.
Trade-in experience
I was really disappointed with my experience of trading in some items. I had loads of problems when I tried to send them off using a third-party service that the company suggested. It was a nightmare at the post office as I had to spend over an hour sorting out all the wrong postal codes that different customer service people had given me. In the end, I had to change and use Royal Mail instead. Also, the trade didn't happen as quickly as the 48-hour processing time mentioned in the FAQ. I even got an email saying some items were missing, even though I was sure I'd packed everything properly.
Used DVDs purchase
Alright, I bought some second-hand DVDs from this store and I must admit, the quality was really decent. They came fast and were packaged nicely. But, the one problem I encountered was not being able to remove unwanted DVDs from my 'saved for later' list on the website. Sort it out!
Pokemon switch, wrong colour, long refund process
I bought a Pokemon switch from Music Magpie on the 17th of May and I was really looking forward to getting it. But when it came, it was a different colour and cheaper than what I wanted. I was really let down! I sent it back with a tracked service that should have taken 48 hours, but it seemed to take ages for them to get it. I had to call Music Magpie and Royal Mail multiple times, it was quite annoying. Finally, after waiting for 3 weeks, I got my refund on the 7th of June. I won't be shopping with them again for sure.
DVD box sets
I got the DVD box sets I ordered pretty quickly and they were a good deal. But, I was a bit disappointed with the packaging because they were just in a parcel bag without any protection, so the cases ended up a little damaged. Apart from that, the stuff inside was top-notch.
Recent CD purchase
The range of products on the website was really good, and I managed to find the CDs I wanted at decent prices. The delivery times were just as I thought they would be, and the CDs I bought were in good shape and played well. But, I was a bit let down to see that the CD cases were cracked for the last couple of purchases I made. It might have happened before they were sent out or during delivery because of how they were packaged. I had to switch the cases myself, which was a bit of a hassle.
Quick and efficient sale
Selling my old tech with them was really easy. The free postage label was a nice bonus, it made sending my items super simple. I received payment on the same day they got my package, and I got the full amount they quoted online. In general, I was really pleased with the whole process and would definitely recommend them to others.
4 Blu-Rays purchase
I recently bought 4 Blu-Rays for a bargain price of 8 quid from this seller. The Blu-Rays were in great condition and arrived quickly with free delivery. Since I'm a collector of physical media, I was really pleased with the quality of what I got. The only issue I had was finding the 4 for 8 quid deal on the website.
Second-hand CD purchase
Mate, I've got to say, Music Magpie is killing it lately. I've been buying second-hand CDs for ages and honestly, the quality has got so much better. It used to be hit and miss - some CDs wouldn't even work properly and some looked like they'd been through the wars. But now, most of them are in top-notch 'used-very good' condition. And the prices are always spot on, plus they ship really quickly in eco-friendly packaging. Big up, Music Magpie!
Dodgy phone speaker
Honestly, I saved up a lot of my pocket money to get this phone only to find out that the speaker wasn't working properly. I couldn't even hear the person on the other end of the line, it was so embarrassing. I had to go back to using my old phone while I waited for them to fix it or give me a replacement. It was really frustrating. They claim to do all these checks before selling their products, but let's be real, voice quality should be a basic standard.
DVD boxset purchase
I was having a browse on the website the other day and came across a really good offer on a DVD boxset. I thought why not and decided to go for it. Well, let me tell you, I was chuffed when it turned up only 3 days later. The boxset was brand new, still sealed and looked even better than I expected. I would definitely give a big thumbs up to this seller.
Got money for games
I managed to sell my old games online and received the money in my bank after just 7 days. The website was so user-friendly and I didn't encounter any issues while posting them for sale. It was definitely the best choice out of all the other sites I had a look at.
CD purchase
This was my first time buying something from the website and, all in all, it was okay. The CD I ordered came in good condition and I was happy with it. I did take off a star from my rating though because I didn't get any confirmation of my order straight away. I get that it might have been delayed because of the bank holiday, but they could have been better at communicating about it.
Awesome condition CD, arrived super quick
I received a really cool CD from Music Magpie, and it arrived just one day after I placed my order. It was quicker than I was expecting! I've bought things from this website before and it's always been great.
Happy with iPhone purchase
I recently got this amazing iPhone from Music Magpie and I'm absolutely chuffed with it! I was thinking of selling it to my phone provider, but then I found out about Music Magpie and they offered me way more money. I mean, an extra £100! How great is that? So, definitely make sure to check out Music Magpie before selling any of your old tech because they're fantastic and you could get a lot more money for your stuff. Giving a huge thanks to them for being so awesome! 👏
Various DVDs and CDs
I've always been pleased with the service from this company. Whether it's DVDs, CDs, or other bits and bobs, I hardly ever have any problems. But when there have been hiccups, Music Magpie have sorted them out quickly and to my liking. The range and quality of products they offer are fab, and buying from them is easy and handy. All in all, I've had a good time shopping with this company.
Selling item online
The process was quick and easy. Communication was great and the money was transferred promptly. I would definitely recommend this to others.
Prompt and helpful customer service
I recently had a bit of bother trying to send my parcel to Music Magpie as it wasn't accepted at the drop off point. But, the customer service team was really great in sorting everything out for me. They sorted it all out quickly by changing the delivery method and giving me a new label. Thanks to them, I managed to send off my parcel without any issues. Their quick and effective help really made the whole thing less stressful and I was very impressed with how efficiently they dealt with the problem.
Selling old CDs
I really enjoyed selling my old CDs to this place! It was great that I didn't have to pay to send them. And I got paid really quickly too, which was fantastic. I'm going to let all my family know about this and definitely use it again.
Review with most votes
DVD
Take care when buying DVD's from this company. Some will not play in the UK. Returns expensive as you have to record delivery. Read onBy: Chris