Music Magpie68 reviews
This score is based on 68 genuine reviews submitted via BritainReviews since 2020.
Featured Reviews
Reviews (68)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Apple iphone 11 Pro
I ordered a phone for my daughters…
I ordered a phone for my daughters birthday and it never arrived even though I paid extra for next day delivery! I was told I needed to wait 7 days and then they could reprt it missing with the courier. I waited the requested amount of time and contacted them again but other than more or less accusing me of recieving the phone, when I have not, they have been very unhelpful, so I am still with out a birthday present for my daughter, no replacement has been sent and no refund - DO NOT USE THIS COMPANY THEY WILL STEAL YOUR MONEY, THEY DO NOT CARE ABOUT THEIR CUSTOMERS THAT WORK HARD TO PROVIDE FOR THEIR FAMILIES, I HIGHLY RECOMMEND THAT YOU DO NOT PART WITH YOUR MONEY TO THIS COMPANY!Samsung Tablet
Purchased a Samsung tablet back in March for my daughter. Started to notice that it wasn’t charging and after sometimes several hours it had only charged a couple of percent. Contacted them and they sent a label to return it and was informed it would be repaired or replaced if that wasn’t possible. Instead they sent me an email saying I was being refunded. Yes it was good to get my money back but would have been nice to have been given the option or even an email out of courtesy first. They seem to be selling the same tablet more expensive now so looks like it was done because I bought it cheaper than they are selling them now and would rather get more money from someone else. Wouldn’t use them again!
Iphone11
Incorrect phone sent, I received different brand that was 50% cheaper than phone I had purchased. Returned immediately, however they refund to refund or send goods back despite using their pack again and label stating despite 48 hour return label goods take over 2 weeks to come back. Repeated emails requesting refund are being ignored. Terrible customer service as the mistake was their fault not mine.
I WOULD NOT BUY FROM THEM
iPad
Ordered an iPad for my Mum. They sent one without a charger, obviously assuming she had one. She didn't and could not use it. I sent an email to customer support and it took them a week to respond. They then sent another cable, NOT a charger, despite making it perfectly clear the charger was missing from the original box and there was even an empty space where it should have been. Another week later and they still have not responded and it's nearly two weeks my Mum has been without access to Facetime her grandchildren. Disgraceful. Utterly shocking.
Sold classical music CDs
I've sold four batches of classical music CDs and a few books to Music Magpie and they've been fine; accepted everything, including a couple of books in pretty poor condition I thought they might reject. Posting the items is easy, you just put the stuff in a box and present a QR code at your post office with the box to get it posted for free. Admittedly they don't pay much for most things, but the sensible thing to do is list the stuff on eBay first for a few months then sell what remains. At least you get something for it.
Selling two phones
Music Magpie broke one phone and then attempted to re-negotiate purchase price. When I asked them to return the phone, they returned it with a crack on the screen that wasn’t there when it was sent by me. You can’t call Music Magpie to discuss and their live chat service is manned by idiots.
book
horrible!!
have bought various times over the years (lured back only due to price or if they are the only ones selling a book at a reasonable price) but what was once fine standard wise has gone downhill in every way...
items nearly always arrived damaged & NOT as described & to make matters WORSE, 'customer service staff' are dismissive & will at BEST offer only a fixed 5 pound refund or push to send the item back (even if postage puts you out double or more to do).
points/facts raised will NOT be considered or addressed.
horrendous all in all & can't say i'll ever use them again.DVD
Take care when buying DVD's from this company. Some will not play in the UK. Returns expensive as you have to record delivery.
About Music Magpie
How do you spend your spare time? Watching a DVD, playing a console game, reading a good book, or listening to music are some of the most popular forms of entertainment that can keep you occupied for a few hours. But where can you find the best entertainment supplies? One of the companies that offer various forms of entertainment is Music Magpie. But what can you expect from this entertainment provider? How long will it take them to deliver your DVD, console game, tech, or CD? Will the items arrive undamaged? And what kind of customer service will Music Magpie provide if you have a complaint? Find out more about this company by reading customer reviews like MusicMagpie reviews from real customers. They can help you decide if shopping at Music Magpie is a good idea.
About Music Magpie
Founded in 2007 by Steve Oliver and Walter Gleeson, musicMagpie UK initially focused on pre-owned CDs, buying from and selling to customers. However, in today's circular economy of consumer technology, books, and disk media, it is one of the leaders of e-commerce in the UK and the US. Their goal is to make decluttering your home easy and worthwhile. With their service, electronics are made more accessible to those who can't afford to buy them in full by offering cheap rentals to everyone.
Is Music Magpie Legit
Music Magpie is a company that buys, sells, and rents various forms of entertainment and electronic devices. Although all companies have a chance to be illegitimate, in the case of resellers, the possibilities tend to be higher. You can either read customer reviews or test their services to see whether or not any Music Magpie problems exist.
Products and Services of Music Magpie
MusicMagpie allows you to buy, sell and rent items to or from them. They offer mobile phones, iPad & Tablets (Microsoft Surface Pro 3 i5 128GB, Pro 7 i3 4GB RAM 128GB Platinum), MacBook & iMac (Apple MacBook Pro M1 3.2 13”, Air Core i5 1.8GHz 13”), Apple Watch (Apple Watch Series 7, Series 3, Series 7 GPS 41MM), Consoles (Sony Playstation 4, Nintendo Switch, Microsoft Xbox One 500GB, Xbox One S All-Digital 1TB, etc.), iPods (Apple iPod Touch 6th gen, Apple iPod Touch 6th gen, etc.), and Laptops. Some of their book categories are Humor, Manga, Sci-Fi & Fantasy, Food & Cooking, Art & Photography, and Horror. In addition, their assortment contains history, science, and books on politics, medicine, religion, language, and more. Think of Harry Potter, The Girl on the Train, After You, and many others. Not to mention they also now Buy and resell Lego!
Music Magpie Rental Reviews
-At MsicMagpie, youre able to rent some available items like Mobile Phones (Apple iPhones, Samsung Galaxy), iPads, Tablets, Laptops (mostly just MacBook, MacBook Air, Mac Mini, iMac, etc.), Smart Watches (Apple Series 2, 3, 4, 5, 6, 7, 8, Ultra, SE, and SE 2022), and Consoles (PS4, PS5, Xbox One, Nintendo Switch).
Music Magpie Refurbished Phones Review
They sell Screen Protectors, Phone Cases, and Chargers, as well as buy, sell, and rent out brands like Apple iPhone, Samsung Galaxy, HTC, Sony, Huawei, Google, LG, OnePlus, Motorola, Nokia, Oppo, Honor, BlackBerry, and Microsoft. In addition, all their secondhand Phones are refurbished for the optimal experience.
Music Magpie Reviews for Selling CDs
MusicMagpie buys and sells used and new CDs (Video Games, Movie and Music video DVDs, Blu-Ray, Music CDs, etc.) as long as it’s in working condition. They offer popular console games like Call of Duty, Assassin’s Creed, Lego Marvel Superheroes, Unchartered Grand Theft Auto, Minecraft, and other shooters, role-playing, action, and adventure games. They also sell DVDs and Blu-Rays like The Hobbit, The Hunger Games, and comic book adaptions. They also sell music in dance, hip-hop, metal, hard rock, alternative, indie, R&B, classical, rock, rap, folk, and various other genres.
Additional Services of Music Magpie
If you order something from their website, their delivery service can send it to your house. They offer free delivery on all their products and orders. They even provide a 12-month warranty on all their tech. You can pay for your purchases via PayPal, PayPal Credit, Visa, Mastercard, and Klarna. Music Magpie offers a 10% discount on everything to people working in UK Public Services (NHS, Social Care, Emergency Services & Armed Forces). This discount is also offered to Students but only on the musicMagpie store with a cap. Their customer service employees are ready to assist you with any problem, complaint, or question.
Email: enquiries@musicmagpie.co.uk
Phone: +44 333 555 0101
Music Magpie Complaints, Compliments and Tips
Have you ever bought a tech device, gadget, DVD, book, Blu-Ray, console (game), toy, or other forms of entertainment here? Then we would like to know what you think by leaving a review. Is MusicMagpie legit? How easy was it to find the product you were looking for? Did the disc you purchased work okay? Is Music Magpie safe? And what do you think of their customer service and delivery service? Is the UI of their site user-friendly? Like Music Magpie Trustpilot, you can write reviews about your experience with the brand here on BritainReviews. However, they can still read your opinions here; the point isn't for them to reply, though, like on the Trustpilot Music Magpie profile. Instead, share your experience with the people by writing a MusicMagpie review. That way, potential customers can understand what kind of shop this is. Moreover, remember to share your feedback on any Music Magpie complaints about consoles, console games, DVDs, music, mobile phones, Blu-Rays, books, and more.
Details
Contact Information
Categories Music Magpie
Online shopping | Electronics Reviews & Experiences | Office, Hobby & Party Reviews & Experiences | Sport & Outdoor Reviews & Experiences | Children & Baby Reviews & Experiences | Merchandise Reviews & Experiences
Page Statistics
Last update: June 2026
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
DVD
Take care when buying DVD's from this company. Some will not play in the UK. Returns expensive as you have to record delivery. Read onBy: Chris