OnBuy

Reviews, complaints and customer experiences (353)

Excellent value, next day delivery. Works & looks like the original. Would definitely order from OnBuy again.

I bought this PS4 controller for my grandson and he is very happy with it ,It dose everything it should do.I will use Onebuy again for sure.Billy.

I ordered and paid for 2 pairs of i7s earbuds but despite sending numerous requests for the outstanding item I have had no response. Avoid this company as you cannot get any response from them.

Product as discribed and delivered on time will use again

Delighted with fryer. Great company and great service delighted with my purchase.

The first thing I have ever bought on Onbuy definitely won’t be my last.

I bought the "Wireless-hd-440-bt-sennheiser-professional-b luetooth-headphones" from the OnBuy.com. The item was cheap enough and was quite all right delivered earlier than advertised. However, the Bluetooth pairing button was not working from the unset . I wrote OnBuy.com and complained to them the problem. They instantly washed off their hands and connected me to the seller - Billingo. I have exhausted myself writing both OnBuy.com and Billingo but to no avail None of them responded to any of my emails. I have also contacted PayPal but up to date, nothing has happened. It is very disappointing , I will not recommend both OnBuy.Com and Billingo to any customer. AI can only score both of them "0" star.

Very positive experience, product was in perfect condition, delivery was fast, tho there was an extra €17 charge on import to Ireland from courier, but still worth the extra small cost.

I have purchased twice from Onbuy.com and have experienced issues with both items. I have no support or protection from onbuy if you need to return an item and the seller doesn't provide a return address. I wanted to return a rain mac as it was not as described on the ad however, the seller stated they will provide a return address but did not. They kept my money. I now have an item that is too short and £27.99 lost. Onbuy do not show the country of origin of the seller so there is no informed choice. This would not happen with a UK purchased item from other sites. Totally unethical and against sale of goods and services Act.

A great service, item ordered easily and arrived very quickly.
Very happy overall.

Very happy with the service ..lots of choice on there..was also the best price compared to other sites ..would definitely use again.

The ordering process on OnBuy was quick and easy and their price was great compared to other retailers I checked. I had to check trustpilot in all honesty as the price was a little hard to believe. I’m happy to confirm I received my order quickly and as described though. Very happy.

First time used OnBuy. Item Alot cheaper than on other sites. Arrived well within time, tracking was provided. Good site, good seller, good product. Would definitely recommend all three.

EXCELLENT PRODUCT DOES WHAT IT SAYS AND GREAT ON LINE SITE AND CUSTOMER SERVICE WITH ON BUY

Bed was easy to purchase, delivered very quickly, instructions for bed were very clear, making it so easy to put together, bed looks exactly as shown on website, would highly recommend

Great website. Much cheaper than other places, good service and item delivered before time. Will definitely use onBuy again.

hi i paid for about 10 items tnen they hasd the temerity t ask me to pay again this is i known as fraud so d ont get involved

I ordered 2 of these but only received one I keep getting emails asking me to redeem my purchase. It is impossible to get hold of anyone to help me with this order

1st purchase on this site. V good experience, great price for the item & delivered when they said they would. Would use again.

Ordered a few items from different sellers, all items arrived ahead of schedule, well packaged and in good order. Delivery updates were great and very useful. Website is easy to use with great payment options.