BritainReviews

    OnBuy
    Reviews, complaints and customer experiences (353)

    8.4
    79% Would buy here again!
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    8.6
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    8
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    8.4
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    8.2

    All reviews

    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    SkyQ remote

    Excellent value, next day delivery. Works & looks like the original. Would definitely order from OnBuy again.

    By: RICHARD RAYMENT05-03-2021
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    Would buy here again
    Yes
    10
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    PS4 controller.

    I bought this PS4 controller for my grandson and he is very happy with it ,It dose everything it should do.I will use Onebuy again for sure.Billy.

    By: Billy hanson05-03-2021
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    Would buy here again
    Yes
    10
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    Bluetooth Ear buds.

    I ordered and paid for 2 pairs of i7s earbuds but despite sending numerous requests for the outstanding item I have had no response. Avoid this company as you cannot get any response from them.

    By: Wyn Jones 04-03-2021
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    Would buy here again
    Yes
    5.5
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    Kitchen sink

    Product as discribed and delivered on time will use again

    By: Mo Aitali04-03-2021
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    Would buy here again
    Yes
    10
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    Swan deep fat fryer

    Delighted with fryer. Great company and great service delighted with my purchase.

    By: B Fitzpatrick 03-03-2021
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    Would buy here again
    No
    10
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    Portable toilet

    The first thing I have ever bought on Onbuy definitely won’t be my last.

    By: Paul02-03-2021
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    Would buy here again
    Yes
    10
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    Wireless-hd-440-bt-sennheiser-professional-bluetooth-headphones~

    I bought the "Wireless-hd-440-bt-sennheiser-professional-b luetooth-headphones" from the OnBuy.com. The item was cheap enough and was quite all right delivered earlier than advertised. However, the Bluetooth pairing button was not working from the unset . I wrote OnBuy.com and complained to them the problem. They instantly washed off their hands and connected me to the seller - Billingo. I have exhausted myself writing both OnBuy.com and Billingo but to no avail None of them responded to any of my emails. I have also contacted PayPal but up to date, nothing has happened. It is very disappointing , I will not recommend both OnBuy.Com and Billingo to any customer. AI can only score both of them "0" star.

    By: EDWARD OMOLOLU AKINYEMI01-03-2021
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    Would buy here again
    No
    3
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    Shabby Chic 3 Drawer Dresser

    Very positive experience, product was in perfect condition, delivery was fast, tho there was an extra €17 charge on import to Ireland from courier, but still worth the extra small cost.

    By: Catherine Gaskin01-03-2021
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    Would buy here again
    Yes
    10
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    1x(Green, L) Women Men Waterproof Raincoat Wind Jacket Long Coat

    I have purchased twice from Onbuy.com and have experienced issues with both items. I have no support or protection from onbuy if you need to return an item and the seller doesn't provide a return address. I wanted to return a rain mac as it was not as described on the ad however, the seller stated they will provide a return address but did not. They kept my money. I now have an item that is too short and £27.99 lost. Onbuy do not show the country of origin of the seller so there is no informed choice. This would not happen with a UK purchased item from other sites. Totally unethical and against sale of goods and services Act.

    By: Ms F. Ahmed28-02-2021
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    Would buy here again
    No
    4.5
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    Trespass Cycle helmet

    A great service, item ordered easily and arrived very quickly.
    Very happy overall.

    By: T Jee28-02-2021
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    Would buy here again
    Yes
    10
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    10 drawer storage make up mobile trolley

    Very happy with the service ..lots of choice on there..was also the best price compared to other sites ..would definitely use again.

    By: claire biddulph27-02-2021
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    Would buy here again
    Yes
    10
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    Cisco CCNP ENARSI Book

    The ordering process on OnBuy was quick and easy and their price was great compared to other retailers I checked. I had to check trustpilot in all honesty as the price was a little hard to believe. I’m happy to confirm I received my order quickly and as described though. Very happy.

    By: Dan McIntyre27-02-2021
    Mrs Dee Petch27-02-2021

    Have ordered a couple things now after testing them out with a first purchase. Some prices are good and delivery is quick and efficient.

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    Yes
    10
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    Pet stairs/ramp

    First time used OnBuy. Item Alot cheaper than on other sites. Arrived well within time, tracking was provided. Good site, good seller, good product. Would definitely recommend all three.

    By: Julie Reeve27-02-2021
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    Would buy here again
    Yes
    10
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    BOSSMAN BEARED SOAP

    EXCELLENT PRODUCT DOES WHAT IT SAYS AND GREAT ON LINE SITE AND CUSTOMER SERVICE WITH ON BUY

    By: Martin Seddon27-02-2021
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    Would buy here again
    Yes
    10
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    Double bed frame

    Bed was easy to purchase, delivered very quickly, instructions for bed were very clear, making it so easy to put together, bed looks exactly as shown on website, would highly recommend

    By: Sandra Staines26-02-2021
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    Would buy here again
    Yes
    10
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    Hair curler

    Great website. Much cheaper than other places, good service and item delivered before time. Will definitely use onBuy again.

    By: Alex25-02-2021
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    Would buy here again
    Yes
    10
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    many

    hi i paid for about 10 items tnen they hasd the temerity t ask me to pay again this is i known as fraud so d ont get involved

    By: g harvey23-02-2021
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    Would buy here again
    No
    8
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    Sound ear buds

    I ordered 2 of these but only received one I keep getting emails asking me to redeem my purchase. It is impossible to get hold of anyone to help me with this order

    By: Wyn Jones 23-02-2021
    Wyn Jones 23-02-2021

    Wrote a long complaining response, very dissatisfied and disappointed with the service

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    Would buy here again
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    6
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    Apple AirPods Pro

    1st purchase on this site. V good experience, great price for the item & delivered when they said they would. Would use again.

    By: Brian Hughes21-02-2021
    Celia21-02-2021

    Excellent service,speedy delivery and goid variety of products.

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    10
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    Various items

    Ordered a few items from different sellers, all items arrived ahead of schedule, well packaged and in good order. Delivery updates were great and very useful. Website is easy to use with great payment options.

    By: Hullaballoo1121-02-2021
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    Would buy here again
    Yes
    10
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    FAQ

    Is OnBuy a trustworthy company?

    There are currently 353 customer review posted about OnBuy. On average, they received a star-grading of 8.4/10, with 79% of the reviewers indicating that they would buy from the brand again.

    What services or products do OnBuy offer?

    OnBuy is mainly active in the Online Shop category, more specifically with Fashion, Children & Baby, Cosmetics & Personal Care, Sport & Outdoor, Homeware, Electronics, Merchandise, Pet Shops.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the OnBuy website with confidence. If not you can find many other brands to read about on our website!