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Shark Clean Reviews : Share your review & read experiences
Shark Clean
47% Would buy here again
All reviews (15)
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Shark hoover
Amazing customer services. Phoned today as hoover making a horrendous noise when switched on. Called customer services to see how I could fix thw problem. I thought I had filled in the guarantee but hadn't. Not a problem, the service assistant set up my guarantee, videod to see what the problem was and has ordered a new motor unit. All this within 10- 15 minute call. Absolutely delighted with customer service and definitely recommend calling for any advice you may have. Wish Currys Knowhow were as good. Thats another story for another day !!
We purchased a Shark upright cleaner from Argos in January this year. It is the worst purchase we have ever made in 56 years of married life. It does not work on cord carpeting, I have to push it with 2 hands and all my strength to move it!!!!!
Shark Stick cordless vac (12201UK)
Purchased from Amazon April 2021. Delighted with the performance. However I find it very awkward to handle . It is very heavy with both the battery and the dust capsule at the top of the handle. Arm gets tired and painful. Also because it is top heavy it topples over will not stand upright when you need to pause during cleaning. This design is just not user friendly. All in all extremely disappointing.
Despite the fact their vacuums are great, their customer service is appalling. I placed an order for £1700 11 days ago and made 12 calls to this company. Each time I called i was given bogus information as to the whereabouts of my package.
After 12 days of deceit, I was told today that my order will be cancelled as it is over the value of £500 and more than 2 items, and that a refund will take up to 10 days!! Absolutely disgusted with the way Sharkclean are playing monopoly with people's hard earned money. If that was the case, the website should not have let me order. Also If they processed the refund the first time I called i would not have been so furious right now!
Personally, I would urge you to avoid this company at all cost unless you want to communicate with a bunch of illiterate, ill mannered college drop outs who do not have a gram of customer service in them. The management is careless and never gets back to you. Unbelievably frustrating experience for me, and I will NEVER order from such an unprofessional company again!I am having the exact same problem ordered my shark sent wrong one called every day for a week still waiting been lied to ant speak to management disgusting company just won't refund but still not picked up the wrong shark hover they sent over a week ago I could go on and on disgraceful they don't deserve a y business
I would like to REGISTER now that I have bought a SHARK, Duo-Clean Powered Lift Away NZ801UK Series and would like to order Accessories too but your website denies us access!!
Useful products
Not new,but essential products for better cleaning of houses.
I have cordless vacuum cleaner from here long back, again second cleaning set up updated from Shark.
Delivery was little late this time,but bearable.
Exclusively they are into cleaning items,many more options are available,depends on users.
Very much advisable.Shark cordless vacuum cleaner
Fantastic service 2 years ago when I purchased my cleaner and today when I had a problem , they were very efficient and caring and the young girl I spoke to (Kimberley) was so helpful and talked me through the video call and helped me in ordering a replacement part. Thank you for your attentive service.
ICZ160UKT
I'll never even dream of buying anything from them again. Worst customer service ever, I've been lied to, ignored and told conflicting information on every call or email.
Shark Hoover
Great hoover with a really good price but customer service is shocking. Waited for over a month for a part. Still hasn’t arrived, still no idea when and now they are ignoring me. They won’t replace the hoover and now it’s causing other problems with it
Shark pet
Best cleaner I've had, picks up dog hair no problem,even invisible hair and dust, would definitely recommend
shark liftaway
amazing customer service took then 3 call but sorted it out fantastic service
uk have a great customer service
4 sweepers
Never received them and they took my money. Been waiting over a month and never even got one email. Now I'm out 400 bucks and nothing to show for it. Don't buy from them run.
Anti hair wrap
I definitely would not recommend this product the hoover is very heavy and falls over very easily. The warranty is a load of ... aswell ad my hoover would no longer stand up probably down to falling over while using the hose and shark wanted me to pay for the repair as it seems to be accidental damage even though in my opinion it’s a design fault oh and the hair still gets caught in the brush bars
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Hi, I have a cordless shark duoclean. I would like too know how to get the front glass case off so that I can clean it. I have looked on utube, with others you can clip front off but not with the one I have??