Shark Clean44 reviews
This score is based on 44 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Shark duo clean true pet.
Hoover head broke 4 months ago so shark sent a new one which was wrong, so they sent another new one which was wrong, then sent a 3rd one which was also wrong! After calling it transpired that the head i need was oos so I agreed to wait 6 weeks for it to come back in to stock, 4 months on still no new head so I call and get told its on the way. 2 weeks later still no new head so I call again and get told oos until November! I requested a replacement hoover instead and got told this was fine as long as I have the box to send it back in, it's been months so I don't have the box or any box large enough to fit it in so I'm still stuck with a hoover not fit for use. I've escalated a complaint 3 times and no one has contacted me. Appalling customer service!
I have had exactly the same situation happen to me. I have been waiting 2 weeks now and no one has called me back as I have escalated or responded to my emails.
Shark XL
After 3 days Hoover stopped working, OK get in touch with customer service well thats where it all goes wrong multiple operators no resolution, Ask to speak to a manager, no call back at 7 days and counting absolutely appalling service as for hoover can't really comment didnt work long enough to decide
Shark Service
Terrible service. I bought a Shark anti hair wrap cleaner yesterday and chose the option to pay in instalments, the whole amount was taken. It is due to be delivered today which would have been a fast delivery. I phoned customer services and was told to cancel the whole thing and wait 3-5 days for a refund. She told me I had to re-order and go through the whole process again. I didn't like her phone manner at all, it was like she couldn't be bothered. No thanks, I will shop elsewhere.Useful products
Not new,but essential products for better cleaning of houses.
I have cordless vacuum cleaner from here long back, again second cleaning set up updated from Shark.
Delivery was little late this time,but bearable.
Exclusively they are into cleaning items,many more options are available,depends on users.
Very much advisable.
About Shark Clean
Shark Clean is a company that specialises in the design and manufacture of innovative, high-quality household cleaning solutions. Established as a subsidiary of SharkNinja, Shark Clean has gained a reputation for its cutting-edge vacuum cleaners, steam mops, and other cleaning appliances. The company has a strong commitment to innovation, continuously developing products that simplify and enhance the home cleaning experience. Over the years, Shark Clean has expanded its product line to meet diverse consumer needs, making it a prominent name in the home care industry.
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Contact Information
3150 Century Way
LS15 8ZB Leeds
United Kingdom
📧 customerservice-uk@sharkninja.com
Categories Shark Clean
Online shopping | Homeware Reviews & Experiences
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Last update: November 2025
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Review with most votes
Useful products
Not new,but essential products for better cleaning of houses. I have cordless vacuum cleaner from here long back, again second cleaning set up updated from Shark. Delivery was... Read onBy: Natasha