Zest Beauty Reviews : Share your review & read experiences

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Zest Beauty

21% Would buy here again

Spotlight: What are our customers saying?
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L
Lynne
Made order, took my money, no goods, lots of chasing, calls emails no response from company - this is a scam company - do not buy check out trust pilot lots of people with same experience - do not useRead on
S
Stes
Pure scam! Ordered sunscreen in June for over 100 euros. After paying, no order confirmation. At that time on vacation so 2 weeks later came to the conclusion that we had not seen or received anyth...Read on
M
Ms S A Watkins
I ordered £302.03 worth of goods from Zest Beauty on 17th April only to then be told the products would be delayed for two weeks due to an issue with their stock. I couldn't wait and asked for a re...Read on
M
Maria
I have been asking for my refund for the past one month I requested for my refund from 26 December 2022 since then I have not received my refund of 38 pounds and I don’t know why. I have messaged...Read on
D
Dean
the only music to their ears is CHARGEBACK go to your bank and proceed with chargeback if they tell you that refund has been made request ARN number to them so you can track with your bank (they...Read on

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    Hair products by Joico

    Made order, took my money, no goods, lots of chasing, calls emails no response from company - this is a scam company - do not buy check out trust pilot lots of people with same experience - do not use


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    Pure Scam!

    Pure scam! Ordered sunscreen in June for over 100 euros. After paying, no order confirmation. At that time on vacation so 2 weeks later came to the conclusion that we had not seen or received anything. Then emailed, response after a few days that they found it very annoying and went to find out. After several email exchanges with a clear request to cancel, always the same ... responses as to whether we wanted to send all the data of the order again (which we had not received). proof of payment sent and again the request for a refund. Received the confirmation from them after a week, but now 2 months later still no refund and they don't respond anymore.

    Pure scam!


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    skincare

    I ordered £302.03 worth of goods from Zest Beauty on 17th April only to then be told the products would be delayed for two weeks due to an issue with their stock. I couldn't wait and asked for a refund, was told the refund had gone on but to wait 14days. I had a gut feeling this was a scam as the particular product I wanted was unavailable everywhere else but they had it on their website. Back and forth with emails and eventually reported them to my credit card who are now looking into this for me. I looked these people up on Companies House and Zest Beauty Ltd was dissolved in January 2020. They may have started up again I don't know. I believe thought that their website is just a shop window and they actually have no goods to sell, but are taking our money so are committing fraud. Please report them to your bank/credit card company and keep all your emails, it will take time but you can get your money back. I am onto them and won't rest till I have had my money back and they are brought to justice. If anyone on here who has been scammed would like to contact me to see if we can bring a case against these scammers then please do!


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    Beauty cream

    I have been asking for my refund for the past one month I requested for my refund from 26 December 2022 since then I have not received my refund of 38 pounds and I don’t know why.
    I have messaged, i have sent messages up messages on This refund and I’ve received messages. I’ve received a response from the customer care that my refund will be processed and I will receive my refund and yet today is 10 February more than one month, I haven’t received any refund. I don’t want to believe in any way that this is fraudulent because my order has been canceled for the past one months and no refund I’ve not received my money back. I don’t want to believe the zest. Beauty is a fraudulent company because I am livid with the lack of response and delay of the return my money, today is a Friday the end is the end week has ended and I don’t know what is going on please and please refund it by today. Thank you.

    Hi Maria

    I ordered £302.03 worth of goods from Zest Beauty on 17th April only to then be told the products would be delayed for two weeks due to an issue with their stock. I couldn't wait and asked for a refund, was told the refund had gone on but to wait 14days. I had a gut feeling this was a scam as the particular product I wanted was unavailable everywhere else but they had it on their website. Back and forth with emails and eventually reported them to my credit card who are now looking into this for me. I looked these people up on Companies House and Zest Beauty Ltd was dissolved in January 2020. They may have started up again I don't know. I believe thought that their website is just a shop window and they actually have no goods to sell, but are taking our money so are committing fraud. Please report them to your bank/credit card company and keep all your emails, it will take time but you can get your money back. I am onto them and won't rest till I have had my money back and they are brought to justice. If anyone on here who has been scammed would like to contact me to see if we can bring a case against these scammers then please do!


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    spf 50 ultrasun

    the only music to their ears is CHARGEBACK
    go to your bank and proceed with chargeback
    if they tell you that refund has been made request ARN number to them so you can track with your bank (they will not provide most probably)...


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    Heliocare Ultra SPF90 Gel 50ml

    On 10 May 2022, I ordered and paid Zest Beauty for 2 tubes of Heliocare Ultra SPF90 Gel 50ml.
    On 14 Jun 2022, upon my query on non-delivery, Zest Beauty replied that they DID NOT DISPATCHED THE GOODS AND WILL REFUND ME IN 2 WEEKS' TIME.
    On 4 Jul 2022, I chased for the refund and was told that they needed more time as they have a small working team. This is clearly a lame excuse and is absolutely not acceptable. Till today (22 Jul 2022), Zest Beauty has not refunded me. Please be warned not to deal with such dishonest vendors and read all reviews before buying from vendors through internet.


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    Olaplex

    DON'T BUY FROM HERE
    Placed an order October 21 $300au never received a thing still waiting for my refund. Its a joke A SCAM.


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    Cosmetics

    Don’t ever buy anything from this place! Here is the summary of my experience – which sounds a lot like all the others I see here now:

    1) Ordered a product on 19.04.22
    2) Reached out to customer service on 02.05.22 as it had still not been delivered (2 weeks)
    3) Received a response on 04.05.22 that it would take another 2 weeks
    4) Requested cancellation & refund of the order, as I couldn’t wait any longer and ordered it from somebody else
    5) Several back and forth conversations later, it was finally confirmed to be cancelled and refunded on 06.05.22
    6) It took several more emails and me saying I would reach out to Master Card to get my money back if they didn’t process the refund now, until today 10.06.22 I finally got my money back
    7) Total duration of process: 2 months!
    8) Emails sent: round about 10!

    Long story short: Stay away from this shop…


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    Pureology Shampoo amp Conditioner

    I placed an order with Zest on Jan 4th and was informed after 6 weeks that they could not deliver my order, I requested a refund and am still waiting. Initially, I got responses that they were looking into my refund with accounts, but my last two emails have been ignored.
    Would not recommend ordering from this company


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    Ordered 2 bottles of Joico JoiLotion Sculpting Lotion in January 2021.

    Never received the merchandise, NOR have I received my refund, though I asked for it several times! This company is a scam! I will never, ever order anything from them again!


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