All reviews of A R Cenk Celebi
Review about: Magical Shuttle
Transportation fromto Disneyland Paris and Orly Airport
After getting back with great memories from disneyland Paris
An unexpected occasion occured !!
On 18th of november, The 8.10 am shuttle to Paris orly airport was not operated at the starting point of disneyland Paris train station. I have even paid extra taxi fee to reach this time slot (we arrived at the busstop half an hour earlier than the shuttle time) and the prepaid transfer Bus to Orly airport was not there at 8.10 am! A shuttle arrived at about 8:30, and we were so happy, but it turned out to be the 8:30 shuttle to Charle De Gaul airport, so our 8:10 shuttle to Orly was still missing… We asked the driver where our shuttle was and she seemed not to care at all. I had an argument with the 8.30 shuttle to Paris CDG driver. She was not interested with our problem at first. She Said it was not her Bus and not her problem, and there was nothing that she could do about the situation. After insisting, she unintentionally called her boss named Philip. Boss Philip reached to station 25 mins later then the Paris CDG shuttle left. Boss Philip did not know enough english to explain himself or understand the situation…The bus came just after him at around 9.00 am. Our flight was 11.30 am and the time lasted one hour and we have just arrived at the orly AirPort orly at 10.15 at terminal 4. We hardly reached the checkin encounter. We waited for at least an hour for the shuttle with a 6 year old. The other family could say nothing because they spoke neither English nor French. However, they were in the busstop since 7:00 am and no Bus had arrived since then (including the 7:10 shuttle)
That was a terrible experience and i am totally dissapointed with your service!!! We have chosen this transfer option for its trust and punctuality,but it turns out that it was far away from both… there was a serious problem and no way to find a solution. We almost missed our flight, and the solution offered arrived at 9;00 am!! An hour later!! This is unexceptable.