All reviews of Alison Clarke
Review about: Scottsdale Golf
Full Bag Fit - Glasgow
I went to get my golf bag fitted in Glasgow recently and I think it went quite well. The person fitting me knew their stuff and the whole process was spread over two appointments, which I found quite enjoyable. However, I've been a bit let down by the customer service after my purchase. One of the clubs I bought has a strange mark on the toe, and when I sent some photos, the response wasn't very helpful, just saying it was "weird". Even when I went back and showed the mark to the fitter, they just said to keep an eye on it and tell them if it got worse. For the money I spent on new clubs and fitting, I was hoping for better customer service afterwards. When I mentioned my issues with the clubs during my woods fitting appointment, I didn't get offered any solutions or further help, which was a bit disappointing. The variety of shafts and heads is good, and they build clubs on-site which is cool, but they really need to work on their after-sales service in Glasgow if they want to get recommendations from me.