All reviews of Allison Miller
Review about: Next Flowers
Hebe
Ordered online process quick and easy.Flowrs did not arrive on the day .Rang the number stated in the email.It asked me to press 1for flower orders or queries re delivery.I got through to a lady who said it was not flowers and transferred me to Customer Services.This happened 3 times.I asked the lady to speak to a manager.She pit me through.She said the flowers had not been delivered they were with DPD and would be delivered tomorrow (Sunday ).I questioned this and she said she would speak to her manager.Next then rang me back,as I requested a call back. a lovely man who is a credit to Next looked into the order and said it was likely to be Monday they ere delivered.He was very good and arranged some more flowers as an apology for my friend.They missed her birthday.Absolute shambles the guybsaved the day will never use next again for any purchase.Will stick to Seranata M and S and Bunches for flowers I future