All reviews of Carl Perham
Review about: Predator 4x4
VW Transporter T5/T6/T7 2.6 Metre Aluminium Van Roof Rack for £629.99
We ordered a VW Transporter T5/T6/T7 2.6 Metre Aluminium Van Roof Rack for £629.99 on Wednesday, 11th June, with a promised 48-hour delivery. It’s now Monday afternoon (16th June, 16:08), and we’ve received absolutely nothing.
The item was shipped via TNT, but their tracking portal is useless—no contact information, and the web chat is disabled. Calling them is a dead end unless you're the account holder, which we are not.
We contacted 4x4 Predator, and the account holder assured us he would sort it out. We waited most of the day with no update or callback. When we followed up, we were told he had gone home. No resolution, no communication, and still no product.
This has been a frustrating and unacceptable experience. For such a high-value item, the lack of customer service and accountability is shocking. Avoid if you value your time and money.