All reviews of Conner Josey
Review about: Gardening Express
Multi Stem Birch Tree
Oh dear oh dear Gardening Express very poor experience and service from you again and again again - I ordered a multi stem birch tree(not cheap at £300) well before Christmas that finally turned up on the 22/12 when it arrived it certainly wasn't a multi steam more a single stem tree with some low thin shoots off the side, having actually managed to use your chat service(the only time the purple bubble appeared to allow me to it hasn't appeared since btw) I get told the image on the website is an example only, the tree is as they expected it and if I'm not happy to return it to get a refund oh and as others have said at my own cost. Well it was Christmas so courier wasn't able to collect until 4th Jan(another long story as I bought a 48hr delivery service but they finally delivered it back to GE on the 10th Jan) which meant it was now outside 14 days - been trying to get in touch with GE since to confirm my refund and have a guess the chat bubble just does not appear at any time even within your published open hours for chat so I can't even contact you to discuss the situation. I can only hope for a miracle and you honour the promise and refund me proactively as I have heard nothing from you since you received the tree back???? Help please...