All reviews of Elizabeth Price
Review about: firmoo
Prescription glasses broke after two weeks
I bought a pair of prescription glasses for my son from an online shop not too long ago. Unfortunately, they broke after only two weeks of regular use, even though we made sure to put them in their case every night. When I contacted the customer service team at Firmoo, I was let down to hear that they wouldn't replace the glasses. They only suggested a 50% discount on lenses for my son's next pair. It's the second time I've had problems with their products, and I'm starting to doubt the quality of what they're selling.