All reviews of Ella Hunt
Review about: The Edinburgh Woollen Mill
Christmas gifts exchange
I had a really bad time at that store. The customer service was terrible, the staff didn't seem interested in helping customers find the right size items. I went in to swap two Christmas presents with gift receipts but was frustrated to see there were hardly any small sizes available in the store. One of the items I needed was only online, but they wanted me to pay upfront before ordering it. Plus, they wanted me to swap the incorrect size item for another when there weren't many options anyway. It's obvious that this store cares more about profit than making customers happy, I don't think they'll last long in the retail market.