All reviews of Georgie
Review about: Gardening Express
Cordyline australis Red Star - Patio Torbay Palm - Pack of TWO, Handsome Heuchera Collection - Pack of FOUR Evergreen Plants, Ophiopogon planiscapus Nigrescens - Black Ornamental Grass Ophiopogon nigra, and others
I'm so shocked reading all these reviews. I order from Gardening Express a couple of times a year (max) and haven't had issues. Latest order was 5th Oct 2020 when I ordered quite a few plants to make up two winter themed planters. By the 9th Oct I had a tracking number for them. Plants received well packaged a few days later. The only plants that haven't lasted too long are the ornamental cabbages. However this might be due to the soil I planted them in as the one "spare" one I planted into my flowerbed is still alive and well. It's such a shame seeing all these bad reviews. I will admit that their website isn't exactly modern and the lack of cust services is slightly odd in this day and age. These reviews do make me think twice about ordering again, even though I've had no issues with them. Hope they sort themselves out and give the refunds that are due to people ASAP.
People need to be aware that this company bulk buys reviews so you cannot trust ANY positive reviews that you read. On Trust Pilot it is quite obvious because next to almost all of the positive reviews is 'invited'. In other words, bought and paid for.
AWFUL service. AVOID THIS COMPANY. They say 3 to 5 days for delivery, but watch out for the "can take a little longer" After 12 working days (2 weeks) , they still cannot say when it will be dispatched. That is not my issue however, it is firstly they have no phone to call, no email to write and no live chat. Nightmare to contact. When I managed to get through all the Q&As and used their messenger - it took an hour to get a response. When I asked them to either postpone dispatch or cancel order because we are away in a couple of days, they said no and told me to ask a neighbour to accept. As I have no one I can ask to accept plants and look after them for a week, they said that is their policy and nothing they can do. Apparently their automated systems do not allow changes after 24 hours and assuming the plants survive while we are away, will deduct 25% of the value of the order for Admin if return is change of mind! Plus I assume I have to pay the courier!
A nightmare company and one to avoidThis Company is a complete shambles, you are unable to leave a review online unless it is 5* there is absolutely no means of contact, they take your money & do not fulfil your order, I wish I had read the independent reviews first, rest assured if you order something you will lose your money.
Absolutely disgusted with the customer service. Received my order, late!….was meant to be a tree. A twig arrived instead. Customer service is a Bot followed by a response time of three hours, asking you to upload photos which DOES NOT WORK! to be then told by an agent “I see you have left the chat” err yes as I cannot sit and wait three hours for you to respond. And then finally to be told “I can assure you the photo attachment does work”. IT DOES NOT!
Stay away from this company.£100.00 for a plant I have not received????
We have all heard of white van man well this guy is scam man.
Scam review.
Scam review. Probably written by the owner.
CEO Chris Bonnett would be delighted to hear from you - here's his phone number: 07789204796 :)
Ordered 10 Double Hemerocallis bare root in the Sale at this pathetic company. Arrived quite promptly - a polybag full of roots!!! I duly potted them on an watched them grow. Once flowered they are all single not doubles as advertised. I have grown Hemerocallis for many years and know what I'm talking about! Trying to contact this company is impossible as wanted to complain. Selling stuff under false pretenses is illegal. I see that so many other people have the same problem. It looks like I am yet another ... customer who got caught up in this scam and have no way of getting my money back or any response. I thought that Thompson and Morgan were the biggest sharks - it seems not!
Disgusting. After waiting a month they sent the wrong plant. No customer service no reply from the bot and when I tried to go the returns procedure it wouldn't let me. Left an angry review which wasn't published. They're cowboys and need to go. Also shame on you Amazon and Ebay for advertising
Review about: The Skinny Caffe
AWFUL
I ordered free capsules which stated I only had to pay for delivery as a one off payment. They kept taking money out of my account and then sending me the product every week or 15 days as they say. I tried to cancel, sent back 2 of the products they sent me and still have not received a refund.
It is a scam and unclear.
Blocked them taking money out of my account and now they are saying that they are going to contact their legal department if I don't pay. Reported them to trading standards and going to continue to get legal advice.Hi, I’ve had the same thing happen can you tell me if they have had their collection team in you ? I am getting all these disgusting threatening emails too
Have you had any legal action taken against you? This company is a joke!
I too was scammed, I cannot take them as I am taking a cancer drug, but they are saying I signed up for 6 months which I did not I've sent them endless emails they don't want to know a disgusting company.
Received my Acer today absolutely hilarious a twig with 3 leaves exactly like the picture wish l had read these reviews first