All reviews of Julia Dawber
Review about: Echo by LloydsPharmacy
My medication
Absolutely disgraceful service. Ordered my meds to be picked up at the pharmacy. The most important and urgent item was missing. Tried to phone echo twice and kept waiting for 15 mins each time only to find could not get through. Emailed via their website twice and got no reply even though it promises a reply within 24 hrs. Phoned the pharmacy twice and visited twice only to be told they knew nothing. Echo stated in their email that pharmacies have a facility to supply emergency meds. At no time was I offered this. Finally they got back to me some 12 days later by email to inform me that they had sent my prescription to the NHS spine and supplying me with a number which I had to take to the pharmacy again to be downloaded. Needless to say I will not be using them again.