All reviews of Julie Webb
Review about: Transpennine Express
Return train from Manchester to Edinburgh
Have had to give two stars as there is no possibility to select one but definitely one star (really no stars). Always overcrowded, always standing despite buying seats. Currently standing on a severely overcrowded train from Edinburgh to Manchester. I booked a seat intentionally because I had surgery five days ago and knew I wouldn’t be able to stand for over three hours (especially on an overcrowded train). They changed a planned 8 carriage train into a 4 carriage train so my seat didn’t exist. No help AT ALL from the conductor. I went and stood in 1st class as that was the only part of the train you could even stand in. I was told to move (not sure where I was supposed to go as there really wasn’t anywhere else to go and moving at all involved climbing over heaps of people). I agreed to move if they agreed to bring me to my allocated seat so they really had no option but to finally leave me alone and I am still standing. The thing is, the last time I travelled between Manchester and Edinburgh the exact same thing happened but nothing ways!!! I paid £85.30 to stand on a crowded train!!!