All reviews of Kirsty Mason
Review about: Dewty
Subscription cancellation issue
I was really let down by the customer service at this company. I had to cancel my subscription because I couldn't take the supplements, but even after they sent me a confirmation saying they got my cancellation, they still sent me more products and charged me again for another month. When I got in touch with them about it, they didn't give me any explanation or say sorry for the mix-up. They just expected me to pay for the return shipping of the stuff I didn't want before they would give me a refund. It's just not on, is it? They should take responsibility for their mistakes.