All reviews of Linda Richards
Review about: Surya Heating
Electric Heater
I recently bought an electric heater from this company, and I was disappointed to find out that I received a used one instead of a new one. I could tell right away from the markings and the LCD display that the product had been used before. After some back and forth, I managed to get a discount instead of returning the item. But then, I found out that the heater was sent without any brackets, which was frustrating. It turns out the warehouse team had picked from the wrong pallet, causing this mistake in my order. Despite the initial letdowns, I have to give credit to the customer support team for being helpful and responsive throughout this whole situation.