All reviews of Padraig

  • Review about: Vintage Football Shirts

  • Ordering

    Service

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    Would buy here again
    Overall

    2007-08 As Roma Away Shirt (De Rossi Number & name set)

    Bought a jersey for £94.99 (paid in full) and when it arrived it was clearly a counterfeit (order number 000021976). I called VFS and we agreed on a refund over the phone (28th Jan) with later confirmation by email.

    To date I have received no refund only a badly taken screenshot saying that a refund of £2.28 was made via Paypal which "will take time to clear" - I paid £94.99 using my credit card, not Paypal. I have contacted them several times since and the customer service agent doesn't seem at all bothered.

    Make no mistake, this is a website selling counterfeit jerseys which is being run by a con man and thief - I have essentially just been robbed.

    I am now having to go through my bank to try and get a refund.

    Do not buy from this scam site!!!!!!!! If I could have given 0/5 I would have!

    After leaving negative reviews on a few websites I did get a response from VFS (emails, calls, Facebook messages public & private). I now have proper confirmation that a refund was processed on the 28th January as agreed by VFS (photo evidence) - although I am still waiting on the refund to land into my bank account 9 days later. I have been able to remove the negative reviews on each of the other websites except for this one so I hope that this response will suffice - I want to fully retract my comments above.
    The shirt was a counterfeit but I believe it was a genuine mistake on the part of VFS as they have informed me that shirt in question had been on the website since day 1, over 10 years ago.
    However, I will say that had their customer service been better to begin with, I wouldn't have felt the need to do any of this. I paid for the shirt in full without any issues - it wasn't my fault that it was a counterfeit. I certainly won't be shopping there again but it hopefully my experience was a once off.


  • Review about: Vintage Football Shirts

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2007-08 As Roma Away Shirt (De Rossi Number & name set)

    Bought a jersey for £94.99 (paid in full) and when it arrived it was clearly a counterfeit (order number 000021976). I called VFS and we agreed on a refund over the phone (28th Jan) with later confirmation by email.

    To date I have received no refund only a badly taken screenshot saying that a refund of £2.28 was made via Paypal which "will take time to clear" - I paid £94.99 using my credit card, not Paypal. I have contacted them several times since and the customer service agent doesn't seem at all bothered.

    Make no mistake, this is a website selling counterfeit jerseys which is being run by a con man and thief - I have essentially just been robbed.

    I am now having to go through my bank to try and get a refund.

    Do not buy from this scam site!!!!!!!! If I could have given 0/5 I would have!

    After leaving negative reviews on a few websites I did get a response from VFS (emails, calls, Facebook messages public & private). I now have proper confirmation that a refund was processed on the 28th January as agreed by VFS (photo evidence) - although I am still waiting on the refund to land into my bank account 9 days later. I have been able to remove the negative reviews on each of the other websites except for this one so I hope that this response will suffice - I want to fully retract my comments above.
    The shirt was a counterfeit but I believe it was a genuine mistake on the part of VFS as they have informed me that shirt in question had been on the website since day 1, over 10 years ago.
    However, I will say that had their customer service been better to begin with, I wouldn't have felt the need to do any of this. I paid for the shirt in full without any issues - it wasn't my fault that it was a counterfeit. I certainly won't be shopping there again but it hopefully my experience was a once off.