All reviews of Pat Mar
Review about: ChrisElli
A Fossil watch
*** DO NOT BUY FROM THEM ***
First off, this is a front company for the website watches2u_com.
I'm really disappointed with their service as they refused to ship the watch I bought last Saturday, it took them until Thursday to handle my purchase and their decision was to cancel it. As the Royal Mail doesn't recognise the postcode or address of a building that has been in this place for over 20 years they were admen they couldn't print the label so they didn't send it. We receive dozens of deliveries per day, I reassured then that it was fine to send it here, I had confirmation from the postman that anything sent to this address would be delivered. Just because they couldn't print a label they cancelled the order. What they should have done was write the address on the parcel, take it to the post office and it would be delivered to me. Instead, they choose to alienate a first time customer and cancel the order without prior warning.
They clearly have too much business to need new customers. Their attitude made me feel an undervalued customer and I will never make purchase anything from them again. Their prices are competitive but they are not worth the hassle they put me through and the delay they caused me.
The only plus side was that they were as swift at returning the money as they were to cancel the order.